New Iphone 4s - failure trying to redeem gift card on itunes

I receive a message that says I need to update security info under my info page...I click update security info...the mext message states "cannot open page" safari cannot open the page because it could not establish a secure connection to the server.

Try redeeming it from iTunes on your computer (see http://support.apple.com/kb/HT1574).  It will post a credit on your account, which will be applied when you make purchases either from your phone or computer.

Similar Messages

  • I get error 5002 when trying to redeem gift cards , what do I need to do to fix this.

    I get error 5002 when trying to redeem gift cards, what can I do to fix this?

    http://store.apple.com/us
    I have been trying to fix this myself and just found a way tonight. This started happening after I downloaded a new version. I tried several other approaches and was unsuccessful until I was directed to the support website.  I searched for 5002 error.  I chose specific conditions and alert message.  Then chose "Error 5002" which gave a little detail. 
    Basically I had to go to the above site and change my password and some other account information.  It didn't work when I tried in my actual ITUNES application.  I think because my account was so old and they upgraded some security items like stronger passwords etc., so the old stuff was no longer good enough.  I have now redeemed two gift cards.  I hope it helps.

  • HT201195 code is scratched. Trying to redeem gift card

    Code is scratched. Trying to redeem gift card. Anyone help?

    If the page that you posted from doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • Trying to redeem gift card however there is no "redeem" option under quick link.

    Cannot redeem gift card because I can't locate the redeem option under quick links

    You don't see this on the main iTunes Store page in iTunes?

  • Does touch ID not work when redeeming gift cards from iTunes?

    I thought the whole idea with touch id was not having to enter your long-*** passwords all the time?!? iTunes asked for my password when I try to redeem gift cards, instead of letting me use touch id.  Is this the way its supposed to work?

    I was having this issue too, it was always asking for the passcode even though the setting was on for iTunes & App Store. To fix it I turned it off and then back on again, it asked for my password and then it worked.
    Steps:
    - Go to Settings -> General -> Touch ID & Passcode -> Touch ID
    - Disable iTunes & App Store
    - Re-enable iTunes & App Store
    - Enter your passcode one last time
    - It should work
    Also as others mentioned, under General -> Restrictions -> Require Password might need to be set to 15 minutes.

  • How can i get an overview over my redeemed gift cards on iTunes?

    I need an overview for 2011 to find out on which dates I redeemed which gift cards. Is that possible?

    If they are in your iTunes library, they are aready on your computer. 
    To see the location of a particular song file, right-click its library entry and choose "Show in Explorer."
    To copy it to another location, use Copy & Paste, as you would with any file.

  • Why cant i redeem gift card on itunes

    it wont let me reddem a giftcard for itunes and it says redemption is currently unavailabe

    maybe:
    iTunes Store: Invalid, inactive, or illegible codes
    But it more sounds like an Apple problem

  • HT5621 When I got my new iPhone and was trying to switch everything over I accidentally set up a new icloud account with one email and had one on my old iphone with another account. Does anyone know how I can merge the two accounts?

    When I got my new iPhone and was trying to switch everything over I accidentally set up a new icloud account with one email and had one on my old iphone with another account. Does anyone know how I can merge the two accounts?

    You cannot merge Apple IDs but you can go to Settings > iCloud and 'Delete Account'.  When prompted to turn off documents and data, choose the only option which is Delete from my iPhone, but on the other prompt for Contacts, Calendars, etc you can choose 'Keep on my iPhone'  Then once the Account is Deleted form the iPhone, log back in with the correct Apple ID and choose Merge when prompted.  This will merge your data from this iPhone with that iCloud account effectively putting your devices on the same account.

  • I am trying to set up my new iphone 4s, but when i try to log into itunes it keeps coming up with server error. What do i do?

    I am trying to set up my new iphone 4s, but when i try to log into itunes it keeps coming up with server error. What do i do?
    <Edited by host>

    Some free advice.  If your son is 8 years old, put him on your account, and set parental controls so that he cannot accidentally run up giant charges within the games.
    If your son is 25 years old, get him his own AppleID and make him responsible for his own bills.
    In between ... use your judgement. 

  • Got a new iPhone today and tried to restore from my old phone using icloud but kept coming up with a message that said problem with my icloud back up please help

    Got a new iPhone today and tried to restore from my old phone using icloud but kept coming up with a message that said problem with my icloud back up please help

    Hi there Clairemcaula,
    You may find the troubleshooting steps in the article below helpful.
    iCloud: Troubleshooting restoring an iCloud backup
    http://support.apple.com/kb/ts4036
    -Griff W. 

  • I just got a new iPhone 4S and tried to restore but it didn't finished downloading all the apps, tried to reset and restore again, but it wouldn't start over. What can I do?

    I just got a new iPhone 4S and tried to restore but it didn't finished downloading all the apps, tried to reset and restore again, but it wouldn't start over. What can I do?

    http://support.apple.com/kb/ts3694
    Check USB connections
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.

  • HT201209 Just bought a new card tried to redeem the card, it said already redeemed.  How can I get my money on my account...

    Just got a new Itunes card tried to redeem the card, It said it has already been redeemed.  How do I get my money into my account.

    Invalid, inactive, or illegible codes

  • I purchased a gift card and entered the code to redeem it; however, i never used it.  i initially had trouble setting up my itune account and had to create a new acct.  is this why my gift card is invalid?

    i purchased a gift card and entered the code to redeem it; however, i never used it.  i initially had trouble setting up my itune account and had to create a new acct.  is this why my gift card is invalid?

    Yes.
    You have already redeemed it.  It should be available on the old account.  Why did you make another?

  • Redeemed gift card . . . now what?

    I have tried so many times to delete my expired credit card information from iTunes so that it will only deduct from the redeemed gift card (that was taken in successfully).  But, there isn't a NONE button next to the credit card icons, erasing my number doesn't work and yet, the site is adament about getting new information about my credit card that is dead in the water.
    Please help.

    What is your actual problem?

  • I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there.  I've uninstalled iTunes and reinstalled twice and it's not working.  Please help.

    I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there.  I've uninstalled iTunes and reinstalled twice and it's not working.  Please help.

    I have not had wifi since November when I upgraded to the newest IOS version.  I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again.  I kept doing what they told me and it worked for a couple more days and then I could never turn it on again.  My blue tooth doesn't work either.  I had to actually increase my data usage with AT&T becuase of this.  When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue.  My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!!  I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue.  Who knows how many people out there have had this issue and have not said anything about it.  Now there is a newer update that I can't do because it requires wifi in order to download.
    June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple.

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