New iphone 4s speaker keeps cutting out on calls and have to put it on external speaker, this is happening to others I have called today with the same phone. Is there a fix?

My wife has a new 4s and quite often her phone speaker cuts out during a call and she has to put it on speakerphone. Telus tech support tells me this is a known issue yet there doesn't seem to be an update to the phone available in itunes yet. So far today we have talked to two other people who live in our area with the same phone and same issue. One went so far as to buy a jawbone for $150 to work around it not knowing it was a software issue. Is this a software fix or do we need to do a hardware swap? Is there a fix out or on the way?

My gf was having the same issues and also with a big echo every time I called her either from my 4S or even fron a land line as per other comments here. They told he to take it into the Apple store and they reset the software and now it's working fine.....so far.
Now today my bluetooth earpiece has decided to stop working for some unknown reason and then the last person that called me said my phone keep cutting out. I don't know whether that was because I had to turn off my bluetooth to answer the phone or what.
I suspect Apple will be sending out an update to fix some of these reported issues but in the meantime the local Apple store seems to be the only option. Just hoping I don't have to take that option as that would require a huge inconvenience for me as neither of the two stores in the Vanvouver area are remotely close to me.
Good luck.

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