New iPhone 5 - 6.1.1 software upgrade

I have had my new iPone for 2 week - did the software upgrade to 6.1.1 and wella no wi-fi connection - what now?

Hi Diesel - My wifes 4s was upgraded last night to 6.1.1 and has the same problem - I have tried all the settings over and over, I have rebooted my home network - I upgraded my i5 to 6.1.2 last night and its still the same. The phone does not pick up the Router, DNS or Search Domains setting - they are blank where my other phone a 4s that has not been upgraded has all those settings and is working fine. My phone sees the network but can't connect to it and that goes fro my home network, my office network and the public networks at shopping centres.
My phone was upgrqaded from 6.1 to 6.1.1 and last night to 6.1.2 and it is a new i5.

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Can't use my new iPhone 5 cause of incorrect software!

Hi,
I have a Macbook 4,1 using OSX verion 10.5.8. I have just purchased an iPhone 5 and I have tried to restore this to my iPhone 4s' last backup but it says that I need iTunes 10.6.8 or later. I have tried to download this but it then says that I need OSX 10.7. I tried to down load that but it says that my Mac does not need any new software upgrades?!
So, basically I have a phone that I cannot use and a mac that doesn't seem to want me to!
Any ideas on how to fix this so my iPhone 5 can get up and running?
Many thanks,
Kizz11

You need to understand the difference between an Update and an Upgrade.
An Update is a free change within an existing Operating System. Such as the .8 added to 10.5.
An Upgrade is a complete new Operating System that must be purchased. Such as 10.5 Leopard to 10.6 Snow Leopard.
You need to upgrade to 10.6. The Snow Leopard 10.6 DVD should still be available from Apple for $20. You will have to call Apple Customer Care 1-800-692-7753 or 1-800-676-2775 to purchase it. It may still be in the Legacy Products list.
The App Store which is required to download 10.7 or 10.8 is part of the 10.6.6 update.
If they no longer have any in stock you will have to buy it from eBay or Apple resellers that still have stock. But you will have to pay a premium since the DVDs are no longer being made. Snow Leopard DVDs are already up to $100 on Amazon.
http://www.ebay.com/sch/i.html?_nkw=10.6+snow+leopard&_sacat=0&_odkw=mac+os+10.6 &_osacat=0
The Early 2006 model 1,1 Core Duo can only run a maximum of 10.6 Snow Leopard.
The models Late 2006 Core 2 Duos 2,1 through Early 2008 4,1 can only run a maximum of 10.7 Lion.
The Late 2008 model 5,1 Aluminum Unibody through the Mid 2010 White Unibody model 7,1 can run 10.8 Mountain Lion.
Mac OS 10.5 Leopard became obsolete in July of 2009. Mac OS 10.6 Snow Leopard came out in July of 2009 and became obsolete in July of 2011 when 10.7 Lion was introduced. Unlike earlier Operating Systems which were removed from the Apple Store when a new OS came out Apple kept Snow Leopard around for a year until 10.8 Mountain Lion came out because the App Store which came out with the 10.6.6 update was required to download Lion.. When Mountain Lion came out they removed Snow Leopard and Lion from the online store.

Iphone 5 wont charge after software upgrade to 7.1.2

I upgraded my Iphone and my Ipad to the new software, they were both frozen for hours at 50% of the download had to do a master reset, after the update my Iphone nor my Ipad charge. I connect them and I get the " message device cannot support the cable". Basically I don't know what to do did apple mess up with the update ? how are they gooing to fix this problem ? my phone wont charge not even with the authentic charger. What next ?

Your very welcome. I'll ask the hosts to remove your number.
Really do look into earphone port. that may really be the issue. Also check that you have bluetooth and Airplay off. It may be you are streaming to another device with the volume low.
As for the drama, I don't see the issue you describe as being an epidemic so saying it's a serious problem for users is baseless. In fact search the forum and you will find al long history of the same issue, most of which were solved with the solutions I gave you.
This may not apply to you since you say you've done some things already, but it's always frustrating around the time of an iOS upgrade when those coming here are more concerned about threatening the purchase of another device than actually looking for help. Everyone here does support on their own time so no one cares much what purchase decision you make. The larger problem is that it more difficult to support users when they come in with an attitude before even trying the most basic of troubleshooting steps because it makes them less open to trying anything that may help.
As for Apple being unresponsive. On what do you base that? Have you called Apple? Did they deny you support?

How to get Leopard for iPad, iPhone, or other hardware or software upgrade?

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
If you need 10.5 (Leopard) or 10.6 (Snow Leopard) for upgrading 10.4.11 or earlier, realize the following:
1. Mac OS X 10.5 may no longer be available on Apple's authorized reseller websites, however, Apple's online store phone number sometimes has 10.5 available for purchase. You may also find it in stores that specialize in used or refurbished Macs.
2. Neither Mac OS X 10.5 nor Mac OS X 10.6 is available for download legally.
3. Mac OS X 10.5 and above restrict your access to Mac OS 9, as is covered by this user tip:
http://discussions.apple.com/thread.jspa?threadID=2176255&tstart=0
4. Mac OS X 10.5 has these system requirements:
http://support.apple.com/kb/HT3759
Some Macs may be able to upgrade to 10.5 with unsupported system capabilities, using a third party software
called LeopardAssist. No Mac can upgrade to 10.6 without the the requirements for 10.6 being met.
5. Mac OS X 10.6 has these system requirements:
http://www.apple.com/macosx/specs.html
A more detailed coverage of if a Mac is Snow Leopard compatible is in this user tip:
http://discussions.apple.com/thread.jspa?threadID=2126451
6. Make sure all your software and hardware is compatible with your desired operating system upgrade before installing.
That means if a software says it is compatible with 10.5 or above, it is only compatible with 10.5 and 10.5.1.
If it says it is compatible with 10.5.x and above, it is only compatible with 10.5, 10.5.1, and 10.5.2.
If it says it is compatible with 10.5 to 10.5.4, you can't say for certain if it is compatible with 10.5.5 through 10.5.8.
Check with the software or hardware vendor the intention of their compatibility label if uncertain.
7. Backup your data at least twice, and shut down the computer and remove the backup medium from the computer before upgrading to
any version of Mac OS X.
8. Note: 10.6, and 10.5 are newer than 10.4.11. 10.4.11 is newer than 10.4.10, and both are newer than 10.4 through 10.4.9.
This is the 1st version of this tip. It was submitted on September 29, 2010 by a brody.
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

Both app.execMenuItem("FindAgain") and app.execMenuItem("FindPrevious") work just fine in Acrobat 8 Pro (from the console), but only after manually running the Find version once.
Think about it, all that JS does is call these functions. So calling Find from JS will basically not do anything because you can't specify to it what to search for. Even typing the string you want to search for in the "find" field doesn't work.
If you want to find words in a file using a script you will need to use getPageNthWord.

Iphone 3G Charging issues after software upgrade

I recently upgraded my iphone 3G software to 3.0.1. Things were working just fine until this morning when i tried charging my phone by plugging it to a wall socket. I was surprised to learn that my phone would not charge. I then plugged it via USB to my computer and it started charging. I tried the following steps to resolve my phone's problem:
1. reset my phone settings;
2. hard reset; and
3. disable push for my accounts.
Despite following these steps, my phone would still not charge through an electrical outlet. Although it seems like a consolation that my phone would still charge via USB, I find it very inconvenient to lug my laptop around and open it every time I need to charge my phone. Hope to hear from those who have successfully dealt with this problem. Thanks in advance.

I have a similar issue - w/two different variants.
Charging was an issue before and after upgrade.
And the phone will charge if I try different outlets (sometimes as many as 4 or 5 which I think might be due to different circuit breakers) - once I get it working in one, then I can go back to the first outlet and the phone will charge when I plug it in.
I was about to post this concern in a separate thread (and still will) because this is a huge issue when I travel. I did swap my wall adapter without any change. My wife ALSO has the same issue with her 3G iPhone.
FRUSTRATING -

HT1212 hi been trying to disable my new iphone 5s since i updated software on phone it didnt rcognise my fingerprint and disabled phone

hi>just got new phone today iphone5s i set the fingerprint passcode and downloaded new software from phone and it disabled code , now it wont connect to itunes to restore as it says needs a passcodem, not sure what to do thanks

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

My iphone 4s froze during a software upgrade

After upgrading there is a vertical strip on my screen that won't disappear even after restarting? Its a slightly gray vertic
al line. Support please?

weencycle,
I am sorry to hear that your phone had issues during the software update. We encourage you to reset your device. Please plug it into iTunes and then press and hold the home button and power button at the same time. Once you do this it will force it into recovery mode.
RobinD_VZW
Follow us on twitter @VZWSupport

What do you think of the new iPhone 5 connector to existing docks?

I have 100's of dollars of sound docks, alarm clocks, charging stations, etc. designed to accept the 30-pin connector. The adaptor offered by Apple for the new iPhone 5 8-pin connector does not appear to provide a satisfactory connection in terms of security, stability and appearance and would not allow the proper use of the phone while docked. Please urge Apple to provide a more suitable solution to this problem. I, for one, can not justify throwing out all my existing hardware and purchasing new hardware...I can't afford it.

I know it's annoying, but the plug was inevitably going to have to be updated at some point; the 30-pin plug is really dated technology now, with many redundant features, not to mention an enormous waste of phone real estate.
Also Apple is still far and away miles better at this than many other manufacturers, and you get the greatest choice of appliances too.
Some of their 'simplification'-oriented narrow-minded/minimum features necessary policies do irritate me though, such as deleting posts on here as you say, or the one that really gets me: only allowing one backup per device in iTunes, so as soon as you sync your phone, you're snookered. Getting round these limitations is always so cumbersome.
In your situation, I would personally have stuck with the iPhone 4S. Considering the software upgrade, the difference is not huge. Heck, even my iPhone 3GS has IOS6 now... Really surprised me when that came up in iTunes; I thought the rusty ancient thing had struggled enough and pushed to its limits with IOS5!

HT4623 what if software upgrade is not there

im trying ro upgrade iphone , but there is no software upgrade setting to be found , how do i upgrade iphone 4 to a newer software version

Try actually READING the article... http://support.apple.com/kb/HT4623?viewlocale=en_US&locale=en_US
Especially the section titled:
Update your device using iTunes

I did an icloud backup on my old 4S with iOS 8.3 and wanted to install on my new iPhone 6 but it only has iOS 8.1.3! Can I do/use the backup after I chose "install as new iPhone"?

I did an icloud backup on my old 4S with iOS 8.3 and wanted to install on my new iPhone 6 but it only has iOS 8.1.3! Can I do/use the backup after I chose "install as new iPhone"?
Because I cannot update the software until I chose if I want to begin with a new phone setting or download a backup.
But the backup is of course not compatible with the old iOS.
So will it be possible to get the new iPhone going, then do the software update to 8.3 and then download / use the data from
my 4S icloud backup?

1. Settings > General > Software Update > Update the to 8.3
2. Settings > General > Reset > Erase All Content & Settings
3. Reactivate phone and follow prompts to restore iCloud (or iTunes) backup.

How do I import camera roll photos when setting up as a new iPhone

hi
I have a new iPhone 6, which has a software issue.
The Apple Genius bar suggested I set it up as a NEW iPhone, rather than restore the backup I initially did from my 5S.
What is the best way to restore the photos I have taken on the iPhone back to the camera roll? (I am using a PC on Win7)
The Genius bar suggested saving the photos to My Pictures by dragging them off as if it were a flash drive.
He then said I should add them back once my new phone is set up though iTunes & photos.
My concern is that when I did this a few years ago, all the metadata with the photo seems to get lost and pics came back in random orders.
is this still the case & will it work properly now, or does anyone have better suggestions for doing this (such as backing them up to iCloud, then restoring)?
Thanks

Just sync it
iTunes: Syncing media content to iOS devices and iPod

Requirements for transferring new iPhone 5 to someone else

I just received a new iPhone 5 for my 2-year upgrade but am considering selling or giving to one of my kids for Christmas since money's tight. I'd still like to keep my 2-year plan.
What must do before selling/giving to someone else? Do I need to contact Verizon and/or activate? If so, do I have to open the box? I'd prefer to keep sealed to preserve value in either situation.
Please advise. Thanks

My guess is something went wrong with the transfer.
I would go back to the store and try to talk with the same person who helped you the first time to see if they can help.
In Settings>iTunes and App Store, do you see your Apple ID or the other one?
And did you previously have an iPhone or did you have a different kind of phone?
~Lyssa

All UI of iPhone 5 is iOS7 but software version show iOS 8.1.3

I using iPhone 5 with iOS 8.x.x. I backup my iPhone 5 data on iCloud automatically.
Last month, my iPhone 5 has problem with battery issue. I join "iPhone 5 Battery Replacement Program" a few weeks later my iPhone 5 is come back to me with new device. I turn it on and want to restore my backup from icloud but it not work. I'm avoid it by choose "Set Up as New iPhone."
When I checking software version, the result is iOS 8.1.3 but I noticed that all UI i.e. menu icon, text ,and order is same with iOS 7 UI.
Is it correct that all UI of iPhone 5 is same with ios7 when result of software version checking is iOS 8.1.3?
And
Why I can't restore data from iCloud?

Hey there naphon,
It sounds like you are concerned that the interface appears to be iOS 7 and you need to restore your iCloud backup to get your data back. You can use this article to create a local backup of your phone to iTunes and then restore the devices software:
How to erase your iOS device and then set it up as a new device or restore it from backups
When prompted you should be able to select the iCloud backup and let that restore from there.
Thank you for using Apple Support Communities.
All the best,
Sterling

I upgraded itunes since a pop up stated that I would have to upgrade it so it can recognize my iphone5's new software. I upgraded the itunes and now when I plug in the iphone its asking "set up as new iphone" will this delete everything on my phone?

I upgraded itunes since a pop up stated that I would have to upgrade it so it can recognize my iphone5's new software. I upgraded the itunes and now when I plug in the iphone its asking "set up as new iphone" will this delete everything on my phone? Also why is it forcing me to set up as a new iphone, why doesn't it recognize it like it did before I upgraded iTunes. I'm afaid I will lose all my apps, music, pictures etc. please help. thank you.

You are correct. Corrupted files are in the backup. If you've already restored the iPhone it has been erased and starting over is the way to go in order to eliminate the corrupted files.
Hope that helps

I have a new iPhone 4 which I cannot sync until I upgrade to the latest version of iTunes software (10.2.2). Upon trying to upgrade, I keep receiving a message which states, "The URL could not be opened." Anyone have a solution to this problem?

I have a new iPhone 4 which I cannot sync until I upgrade to the latest version of iTunes software (version 10.2.2). Upon trying to upgrade, I keep receiving a message which states, "The URL could not be opened." Anyone else had the same problem & does anyone have a solution? Would like to try other easier option(s) before uninstalling & installing newest version.

You need to buy and install a Mac OS X 10.6 DVD.
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New iPhone 5 - 6.1.1 software upgrade

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