New iPhone 5 - Cannot text Android

I just got an iPhone 5 and have been able to text other iPhones, but I can't text (or receive texts) from Android devices.

troubleshooting message http://support.apple.com/kb/ts2755
if the link doesn't help you will need to contact your phone carrier as SMS is a carrier feature.

Similar Messages

  • New iPhone 5s, cannot text or Face Time with my husband

    My husband and I finally got iPhones (now that T-Mobile began offering them – we were able to hold out that long, unbelievable). Needless to say, this is a life changing acquisition.
    The problem we just discovered with our days-old phones is that while I am able to text and receive messages from other people, and able to text my husband, he cannot text me – whether as a response to my text, or by starting a new conversation on his end. Sending a text to my phone (and yes, the number is correct) generates a "Delivery failed" alert. Even Siri coudn't pull it off.
    Neither of us can Face Time the other, though we can make voice calls to one another. Selecting "Face Time" from my husband's contact page will generate a "Victoria is not available for Face Time," and vice versa.
    Face Time, not a huge deal, though it ought to be available. Texting? That is important. And heck, these are brand new and everything should work!
    I see from poking into various forums elsewhere that this is not totally uncommon. Does anyone in our community have an idea (other than marriage counseling)?
    Thank you!

    First, iMessage and Facetime need to be activated in Settings. Check this support document regarding troubleshooting the activation process http://support.apple.com/kb/TS4268
    It also sounds as if you are both sharing the same Apple ID. If that is the case, that can cause a problem as well. These additional support documents might help.
    Troubleshooting Messages     http://support.apple.com/kb/TS2755
    Troubleshooting Facetime     http://support.apple.com/kb/TS3367

  • Iphone 4 cannot text my droid

    i have bought two iphones a 4 and 4s needless to say im not impressed i tried to convert back to android and now my wifes phone the iphone 4 cannot text my number without turning the i message off. is there a fix for this or am i stuck with an iphone

    Hi captdon!
    I have an article for you that addresses this issue and can provide some guidance:
    iOS: Deactivating iMessage
    http://support.apple.com/kb/ts5185
    And you can contact Apple support through the following link:
    https://getsupport.apple.com/GetproductgroupList.action
    Take care, and thanks for visiting the Apple Support Communities.
    Cheers,
    Braden

  • HT4847 I have a new iphone and cannot delete the backup from icloud.  It says that it is in use.  I have read some of the other threads and it only seems to be haphazard solutions. Is there a definite way to fix this? I am not able to change icloud accoun

    I have a new iphone and cannot delete the backup from icloud.  It says that it is in use.  I have read some of the other threads and it only seems to be haphazard solutions. Is there a definite way to fix this? I am not able to change icloud accounts.

    Follow the steps in wjosten's post here: https://discussions.apple.com/message/13356770#13356770 (for Windows, substitute Outlook in step 2).

  • I changed from one iPhone to another and backed the first one up to the icloud. I have restored the content to my new iphone but cannot download the photos. Any advise will be greatly appreciated

    I changed from one iPhone to another and backed the first one up to the icloud. I have restored the content to my new iphone but cannot download the photos. Any advise will be greatly appreciated

    Welcome to the Apple Community.
    Photos and some other items are added back after the restore has completed, you may need to wait a while.

  • Does the new IPhone support Bluetooth text messaging?

    Does the new iPhone support Bluetooth text messaging?

    You need to ask Siri to read you messages for you

  • New Iphone 5 Cannot connect to Itunes Store

    I have just got a new Iphone which is now just a week old. Since the beginning I haven't been able to download any apps due to an error message
    "Cannot connect to Itunes Store". I have been able to connect to the Itunes and App store on the Iphone but as of yet have not been able to download any apps.
    I really don't know what is wrong. I cant even sign in to my Apple Account in Settings as the same error message comes up.

    I'm having the same problem with both my iPhone 5 and my third-gen iPad. It started as an intermittent problem but today I cannot connect at all. I've tried the various "fixes" such as changing the date forward and back. iOS is up to date so that's not the issue either. I've shut off the devices and restarted. No change. This is enormously frustrating. I wanted to test an app for work but cannot get it, nor can I update existing apps. Did I mention how enormously frustrating this is??

  • Does the new iPhone 4s read text messages back to you?

    I had watch a video where the new iPhone 4s will read text message back to you. If that is true, how do you set the phone up to do this?

    You need to ask Siri to read you messages for you

  • HT1766 New iPhone and cannot access safari, I just get the I forgot page asking to change password. Also emails saying I've requested to do this.

    Having a nightmare setting up new iPhone c. Backed up on iCloud, then had to set up new apple ID and passwords. Latest problem cannot use safari, I get iforgot page and can get no further dispite resetting password as it suggests. just stuck at this point? Husband also has a new phone at this rate they will be going back and getting another make!!

    Contact your carrier & have them reset your Voicemail. Most carriers require such, so after they reset it, just set it up again.

  • HT1766 If i buy a new iphone, will my text messages from my current iphone transfer to the new one if i have backed up recently??

    As per title,
    i broke my phone last night but was able to back it up.
    If i get a new iphone will the itunes back up restore my text messages back onto the new phone??
    Regards
    Taylor

    Yes.
    Follow the directions here:
    http://support.apple.com/kb/HT2109

  • Rcvd new iPhone 5, cannot upload my songs from iTunes on my computer.

    Cannot upload songs off itunes on my computer to my new iPhone 5.

    why?  what happens?  If you want help, you've got to provide some details.

  • My new iPhone 6 sends text messages from my email not from my cell number.  how to fix this?

    I have a new iPhone 6.  I am having trouble with texting.  Why do my texts go out from my email instead of my cell phone number?  How can I fix this?

    Settings->Messages->Send & Receive->Start New Conversations From
    Make sure your number is checked.
    Also if you reply to an iMessage sent to one of the email addresses listed in Settings->Messages->Send & Receive->You can be reached by iMessage at,
    you'll answer by default from that address.

  • New iPhone 6 cannot upload photos to iPhoto -"locked"

    I bought a new iPhone 6Plus and now cannot figure out how to upload photos into iPhoto.  It gives me a message to  tap "trust" on the phone, but I don't know where that is!

    Look at the iPhone
    You may have to unlock the iPhone and get to the home screen
    You may have to ok the trust on the iPhone and computer

  • HT201269 If i transfer everything to my new iphone will my text messages transfer also?

    If i transfer everything to my new iphone by itunes and back everything up will my text messages transfer also?

    Yes.  I suggest doing the backup/restore to itunes, not icloud.  But before doing the backup, also back up to icloud as a safety measure.  If icloud restore has problems (but often icloud restores have more problems), then do the restore from icloud.

  • Iphone users cannot text me after switching platforms. Please Help

    Ok, So I just started a new job and have been assigned a company phone. My company phone is a Samsung Note 3. I have been using an AT&T iPhone 5. I went a day or so with very little text messages coming on to the phone and was currious why i was not getting responses from friends. After an angry phone call from my boss, I realized I was only getting text messages from Andriod Users. So I gathered my roommates and had them text me to figure why I was not getting texts. The iPhone users could not text me but i could text them. The android users had no issue. I looked at their phones and it was sending the message to me as an iMessage which i wont be able to recieve. I googled the issue and found other users with the same thing. I traded in my phone today so i dont have access to the iPhone any longer.
    This is what ive tried:
    Logged into iMessage on my Mac:
    Went to Preferences --> Accounts --> Unclicked my phone number (and eventually just shut it off all together)
    After this: No Change
    Logged into iTunes on my Mac:
    Went to Itunes Store --> Account --> Itunes in the Cloud --> Unauthorized my iPhone from this section
    After this No Change
    When to the Apple Support Community
    Went to: https://supportprofile.apple.com/MySupportProfile.do
    Clicked on “edit products”
    Clicked on the “x” to the right of the product.
    Clicked “unregister”
    After this: No Change
    Went to iforgot.apple.com
    I Changed my password, in hopes that it would disconnect my phone
    After this: No Change
    Grabbed my friends iPhone 5,
    Disconnected his apple id and logged into mine
    I toggled the iMessage slider to see if it would disconnect.
    Logged off the iCloud Account on that device leaving iMessage off
    After this: No Change
    Called At&T Customer Support (By Far the Most Frustrating)
    The guy proceeded to tell me that I should contact all of my iPhone using friends and tell them that every time they text me they need to long press the text bubble and select "Send as Text Message". After 45 mins, I just gave up. The conversation ended with the rep telling me that i should just swich back to iPhone. I talked to his manager and got a months statement credit for that one, so it wasnt a complete loss.
    I own 3 macbook pros, a mac mini, a mac pro, 2 ipads, and a ipad mini. Im very frustrated and if I cannot get this resolved, I will seriously reconsider any apple purchase i make in the future.
    Please Help!

    http://support.apple.com/kb/TS2755 noted:
    If you plan on transferring your SIM card or phone number from an iPhone to a device that does not support iMessage, turn off iMessage in Settings > Messages first. If you do not, other iOS devices may continue to try to send a message using iMessage first, instead only using SMS or MMS.
    If you have not turned off iMessage for your phone number before you use it on a non-iOS device, it will be detected by other iOS device as still on iMessage.  What you can do is put back your number/SIM on an iPhone then activate then deactivate iMessage once successfully activated to de-register that phone number from iMessage server.  Hope it helps.

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