New iPhone 5 didn't restore all of my apps and won't connect to App store
So I upgraded to an iPhone 5 today at Best Buy. Before I went I backed up my phone on my computer and when I restored my iPhone 5 I was missing a good number of apps (including all google apps) and I wasn't able to connect to the App store. I tried the trick of setting the date and time a year ahead and then setting it automatically to then connect to the App store but had no luck. I would like to resolve this issue as soon as possible.
Hello mjyork
If you cannot access the App Store, check out the article below for troubleshooting. It mentions iTunes Store but will beneficial for the App Store as well.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for using Apple Support Communities.
Regards,
-Norm G.
Similar Messages
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I know that iCloud backs-up apps and other stuff to your phone incase you want restore from a back-up if you start a New iPhone. My question is if I start a new iPhone (not use the restore from back-up option) and redownload apps like (Games, Instagram), would my pics show up on Instagram and would my Games show it was saved and the acccomplisments will remain from the last place I left out.
Davin12 wrote:
I know that iCloud backs-up apps and other stuff to your phone incase you want restore from a back-up if you start a New iPhone. My question is if I start a new iPhone (not use the restore from back-up option) and redownload apps like (Games, Instagram), would my pics show up on Instagram and would my Games show it was saved and the acccomplisments will remain from the last place I left out.
Icloud or itunes backup, only backs up app data, not the app itself.
so if you restore as new, then there is no app data on your phone, you start out new... -
I just got the new iPhone 5 today. It is stuck in settings and won't go home or lock.
I just got the new iPhone 5 today. It is stuck in settings and won't go home or lock.
Do you have a case on it?
If so, remove and see if it helps. -
How can i sync my new phone to my itunes without loosing everything?
ive got a iphone 3gs at the moment and getting a 3gs tomorrow ive been told if i sync my new iphone with itunes ill loose everything!You have been told wrong.
iPhone: Transferring information from your current iPhone to a new iPhone -
ok, I have two itunes librarys account, one for my PC and one for my Mac, I use the PC for my iphone, but I upgrade my iphone and all my apps and
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What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer. -
My iPhone 4 is on but the screen is black and won't connect to iTunes. What do I do?
My iPhone 4 is in very good condition. But this morning i was on my phone and it froze. So i just put it down and waited for it to go back to normal. A few minutes later the screen went completely black. I though it just turned off so i pressed the home button but nothing happened. It was at about 80% battery so i knew it didn't die, but i tried plugging it in to see what would happen. My phone made the sound that it usually makes when I plug it into a charger but still the screen was blank. I tired to plug my phone into my mac to restart it in iTunes but it never connected. It only connected to iPhoto. I've tried holding down the lock and home button until the apple logo came on the screen but it never did. I don't know what to do. I know I should take it into the apple store but I want to try to get it to work at home instead of having to go all the way out there. Please if anyone has any suggestions that would be great!
If you have attempted the reset, which is holding the home button and sleep/wake button, was it still connected to the computer? Have you tried to do that when not connected. You stated it never came on, how long did you hold the buttons together? If you cannot get it to connect to iTunes then you would not be able to restore the device. You can see if you can put the device into Recovery Mode by following the instructions in this support document. If that does not work, then you are correct, make an appointment at the Apple Store. If you can't update or restore your iOS device
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Ipad 3 keeps dropping wifi connection and won't connect to itunes store at all
I get intermittent wifi network connection. Connection keeps dropping. When I try to log onto itunes store, connection immediately drops every time. Rest of my computers have no problem, just the ipad 3
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Cheers, Tom -
everytime i link my iphone up to my laptop the message 'welcome to your new iphone' with the option restore from back up or new iphone. i once did restore from back up and it deleted all my recent pictures, music etc. how can i get pass this stage?
Hi Khuram1981 - thank you thank you thank you! All sorted! dont suppose you know how to fix another problem I have??? for weeks now, since updating to ios5 I think, for some reason every time I have tried to log onto app store it says CANNOT CONNECT TO ITUNES STORE. It's nothing to do with my computer, and I've been to the Geniius bar but they couldnt help and nothing I seem to do lets me update my Apps and even worse, I cant even buy any more. Any suggestions?
Again thank you SO much for helping with other problem = a real relief.
Chatterwind xx -
I recently got a new iphone but when I restored it in iTunes one of my games that I have played for months RESET. How do I get my old game info back?
If you made a backup before you restored it you can restore your iPhone from a backup and your game data should be restored. When you connect your iPhone in iTunes you can right click on it in the sidebar and select restore from backup.
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I have a new Macbook pro. I downloaded all previous Itunes purchases and then sync my IPhone. The New songs that I purchased today appear on the IPhone however it will not play. How do I fix the issue with my IPhone?
Hey Etti101,
I'd start off your troubleshooting process by deleting and redownloading the songs:
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
Delete the purchased song that is exhibiting the problem from your iTunes library.
Click on the Purchased link in the iTunes Store to view your previously purchased music.
Download your previously purchased song from this list.
via: Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Regards,
Delgadoh -
Using Itunes, I copied all my apps from my Ipod touch to a new Iphone 4. Problem is all the apps on the Iphone are starting up like a new install. I would think my "password" app and "lose it" app would have the past data transferred to the Iphone. Is this not possible??
Try this Discussion...
https://discussions.apple.com/message/19529357#19529357 -
just bought a new iphone 4s 16gb my sim worked correctly after puting and old profile on the phone so I could get all the info now it says invalid sim what can I do o fix this?
I suspect unless he had some items in iCloud backup then they are gone. Connecting an iPhone to a different library from that to which it was previously connected will result in the device asking if you want to erase it.
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my phone is dead due to water damaged and i bought new iphone 5S. can i restore the data from my previous phone cloud backup to the new one?
how? i can see the backup from the phone cloud setting but there is nothing to click to restored. the one ive got now is since last year
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I just got a new iPhone, and i need to restore it. But my phone won't connect to WiFi and i'm AT HOME. It just says LTE. Why is this??
Do you have Wi-Fi router at home?
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Can someone please assist- I can't seem to transfer my existing iTunes music from my iPhone 4S to my new iPhone 5. I restored it successfully though my
PC but the music is not on here..The iPhone is Not a storage device... Your Music should be in your iTunes Library on your Computer.
See Here > Syncing with iTunes
From Here > http://www.apple.com/support/iphone/syncing/
More Info Here..... Download Past Purchases
http://support.apple.com/kb/HT2519
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