New iPhone 5 not receiving (some) iCloud email

Hi all,
I know there have been other related issues with iCloud mail, but mine is very specific. I have a brand new iPhone 5 (my very first iPhone!). I'm having problems with the phone receiving any iCloud based emails when sent from other than my own Macbook Pro or the iPhone itself. Here's the specifics:
My iPhone5 will not receive any iCloud based e-mails coming from any computer or phone EXCEPT my Macbook Pro and the iPhone5 itself.
I can send e-mails to my 3 iCloud related e-mail accounts from my Macbook Pro, and the iPhone will receive these e-mails. The Macbook Pro computer itself also receives these e-mails. Also, e-mails sent FROM the iPhone5 using those addresses are received by the iPhone5 itself AND the Macbook Pro.
If e-mails to any of these 3 e-mail addresses are sent, apparently, from ANY OTHER computer or phone (i.e. a computer or phone other than my Macbook Pro or my iPhone5), the iPhone5 just doesn’t get those e-mails. E-mails sent to the above 3 addresses from other computers/phones ARE received by the Macbook Pro.
Oops, I have an update. I appear to now be getting emails to the .mac account (which is one of the iCloud emails), but those are coming from outside locally. The emails that my wife sends to me from her phone (not an iPhone, but we are both on Verizon) don't show up on my iPhone. Neither are emails from my son, who also has an iPhone on Verizon showing up on my phone. It was beginning to sound like a possible Verizon problem, except that my wife's computer has nothing to do with Verizon...we are connected to the Internet by Cox Communications. This is getting more bizarre all the time!
Can anyone help me? I have an appointment at the Genius Bar this coming weekend, but I'd like to fix this before then...

Hi there. When I send emails form my Macbook, yes, all the emails are in my Sent folder. I asked my wife to send me an email from her phone again this afternoon, and again, it dod not show up on my iPhone. I logged into my iCloud account, and in this case, the emial she sent just happedn to end up in the JUnk folder on the iCloud. I think this was just a freak, though, as she was using nonsense in the subject line, just to send me something, so the iCloud thought it was junk. However, when I moved the mail to the inbox on iCloud, the mail showed up on my Macbook, but still did not show up on the my iPhone. So, problem still exists.
As far as removing nad adding account, I triued that several times yesterday with Apple support on the phone. No benefit to this, unfortunately.

Similar Messages

Why am I not receiving some incoming emails on my ipad ios7

Ever since installing ios7, I have not been receiving some emails on my ipad. I have tried toggling email off and on in settings, and I have tried a hard reset, but neither have helped. Never had a moment's problem with email before. Is anyone else having this problem? Does anyone have a suggestion?

I have had a similar issue. I keep my account settings locked as in "don't allow changes". Yet on both my ipad and iPhone running iOS7 the configurations have changed on me with regard to the type of encryptions to use and if to use SSL.
I don't know when this issue was introduced. I found it as of this morning. How those settings could hae changed when they are supposed to be "locked" is beyond me.
To fix it, I had to go into General-Restrictions--> Accounts and Allow Changes
Then go through Mail-->My Account--> and renable the proper protocals to allow incoming mail.
BTW, I use IMAP and not POP. This didn't affect all my e-mail accounts, just my primary one.
Hope the feedback helps.

I don't receive emails I've cc'd or bcc'd myself on & now am not receiving some legit emails at all

For the past 4+ weeks emails I've sent & either cc'd or bcc'd myself on do not arrive in my Inbox. I see a copy of the emails in my Sent folder but they do not show in my Inbox.

If you logon to your webmail account using a browser and there are no emails getting received, then when Thunderbird connects to server it will not see them either because it is looking at the same folders.
If emails are not getting through to the server, first check to see if you have used up your quota on the server. The server cannot receive any email if there is no room.
In Account settings > Server settings. Check that cleanup (:expunge") is turned on then exit and restart Thunderbird.
Give some time for thunderbird to 'chat' with the server. This should make sure that 'deleted' mail is really deleted amd not using up much needed space.
In thunderbird, if you use your gmail account and send an email to yourself - to the account that is currently not receiving email, do you get a Mailer Daemon email received by the gmail account...it might offer a clue as to what is going on.

Just set up my new iphone to receive my office emails. I attempted to reply but i received "the recipient was rejected by the server

I am receiving The recipient was rejected by the server message on my new Iphone 4s. I receive my meesages but can't reply.

try to check the email id of the guy you are trying to send the email to as i had the same problem i had written yahoo.com when it was yahoo.in

HT4890 I had a new I phone and I turned on iCloud and photostream , then only some photos from my old iPhone that I thought it was stored to my iCloud appeared in my new iPhone not all the old photos what can I do to restore my photos

I had a new I phone and I turned on iCloud and photostream , then only some photos from my old iPhone that I thought it was stored to my iCloud appeared in my new iPhone not all the old photos what can I do to restore my photos

Can you just back-up the old phone to iTunes and restore it from there?

TS4036 I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c. Now, I keep getting a pop up that says Continue Restoring? (This iPhone has not been backed uprecently because it has not finished being restored. Would

I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c. Now, I keep getting a pop up that says Continue Restoring? (This iPhone has not been backed uprecently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app date?)
I seleted to finish downloading because I didn't want to lose anything. It still will not finish downloading and I have tried this several times.
What do I need to do to that I can get my iphone to back up and so that I can install the new iOS?

Hello there, Brandifoote24.
The following Knowledge Base article offers up an explanation of what you're error signifies:
iCloud: Understanding Backup alert messages
http://support.apple.com/kb/TS4576
"This iPhone has not been backed up recently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app data?"
This message is displayed if your iOS device has been trying to complete a restore for more than three days. This can occur if your restore has been interrupted due to network connectivity issues or some other problem occurs.
Being that this is the case, you would want to go back to the article it seems you were referred to us from and try to restore from your icloud backup again:
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/TS4036
How do I restore an iCloud backup if my device is already set up for use?
You'll need to erase all data and settings from your device, so first confirm that you have an iCloud backup to restore:
Go to Settings > iCloud > Storage & Backup > Manage Storage, then tap the name of your device to view a list of iCloud backups.
Check the date of the backup you want to restore, because you'll be restoring only what iCloud backed up on that date.
After confirming that an iCloud backup is available, follow these steps:
Connect your device to a power source and make sure that it is connected to the Internet via Wi-Fi.
Follow the instructions for restoring your iOS device from an iCloud backup, which include making sure that your device is using the latest version of iOS.
If the issue persists, then I would troubleshoot Wi-Fi using the following article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I know that iCloud backs-up apps and other stuff to your phone incase you want restore from a back-up if you start a New iPhone. My question is if I start a new iPhone (not use the restore from back-up option) and redownload apps like (games, Instagram),

I know that iCloud backs-up apps and other stuff to your phone incase you want restore from a back-up if you start a New iPhone. My question is if I start a new iPhone (not use the restore from back-up option) and redownload apps like (Games, Instagram), would my pics show up on Instagram and would my Games show it was saved and the acccomplisments will remain from the last place I left out.

Davin12 wrote:
I know that iCloud backs-up apps and other stuff to your phone incase you want restore from a back-up if you start a New iPhone. My question is if I start a new iPhone (not use the restore from back-up option) and redownload apps like (Games, Instagram), would my pics show up on Instagram and would my Games show it was saved and the acccomplisments will remain from the last place I left out.
Icloud or itunes backup, only backs up app data, not the app itself.
so if you restore as new, then there is no app data on your phone, you start out new...

Not receiving some emails from specific sender.

Hi.I just started getting the problem of not receiving some emails. I have not had this problem with the sender until yesterday. My sender is sending me emails from gmail, some with attachments and some without, to my comcast email and it's not getting through. It is just one specific sender that I know of. I narrowed it down to my comcast account because I had the sender send myself the email to my comcast address and cc me on my gmail address. I received it on my gmail account but not my comcast account. I use Outlook for comcast but I even checked the webmail on comcast with nothing there. I checked the spam folder also and it's not there. Please help, these are important emails. Thank you.

Same issue, as far as I know it is just 1 person. But I have no way of knowing. I also had them CC my Gmail and it went through to Gmail but not my comcast. I then had them use a secondary comcast email and it didn't go through. Comcast seems to be blocking this person for some unexplained reason. It's frustrating and so far has cost me $525 because they thought I was ignoring them. They are using my Gmail until I get it straightened out, so the financial loss shouldn't increase, I just hope others aren't having the same problem and I don't know about it.

I am not receiving the verification email when trying to add an email account

I am not receiving the verification email when trying to add an email account to facetime and iMessage. Is there something else I can do?

Hi,
I don't ever remember getting an email when Adding an account.
Apple seems to verify it some other way (a self test to see if it is valid ? an actual email ?)
I tried adding an older @mac.com account that is not a valid email (gained when MobileMe was the Apple service and the @Mac.com registration was used for iChat names).
I then tried to add a Yahoo one.
This got past the first part and said an email has been sent.
As you say this has never arrived.
( checked the web Site for Yahoo Mail as well as my Mail App.)
In each case I also checked the Spam and Junk folders in both places.
I then tried an iCloud ID.
(FaceTime seems to treat the Original Apple ID and the iCloud issued email as separate IDs)
I did not get and email (Although it said it was sent) I did get a Pop up for the FaceTime app asking if I wanted to add an email and a second for the actual email itself. (It turned out it added an @me.com email also issued by iCloud before the @icloud.com was issued.
This is much the way iMessages adds emails when you add the emails to an iPhone, the Mac version gets pop ups.
I recently had something similar in Messages that might be related.
In Messages 7 (Mountain Lion) it seemed it could be any Apple ID that was used.
In Messages 8 it seems this has to be an iCloud linked one.
The @mac.com one I used above could not be added to iMessages either when I tried it about two months ago.
It might be one I have removed the creating/Recovery email so that i could create another Apple ID.
The name continues to work in Messages as an AIM valid screen name but I could not add it as the iMessages account and got sent to iCloud to "register" it but ran into problems that I have not sorted out yet.
EDIT.
Checked the Apple ID site and the @mac.com email I used has no linked Alternative/recovery email.
8:29 pm Sunday; March 9, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
Message was edited by: Ralph Johns (UK)

I'm not receiving the AppleId email when I hit Forgot my password, how do I fix this?

I can’t recall my password for a different iTunes Id and I’ve went to AppleId.apple.com, pressed the ‘forgot your password’ button, it brought me to a new page with my email, I’ve made sure that I was my email, I hit Email authentication, and then it brings me to a page that says: “ Email has been sent”, but I’m not receiving any email in my Gmail account. I’ve made sure that I have no filters for Apple or iTunes and checked my Spam, and Trash folders and I see nothing.

Hi CoalBeans,
Welcome to the Support Communities! The resource below explains what to do if you do not receive the verification email for your Apple ID.
If you didn't receive your verification or reset email - Apple Support
http://support.apple.com/en-us/HT201455
When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account. If you can't find the email after we send it, these steps can help.
Search for the email
We'll send the email from "Apple," so you can quickly search for it. If it isn't in your inbox, check your folders. If a spam filter or email rule moved the email, it might be in the Spam, Junk, Trash, Deleted Items, or Archive folder.
Make sure you're checking the correct email account
If you're looking for a password reset email, make sure you're checking the correct email inbox. It will either be your primary Apple ID email address or a separate rescue email address that you added to your account.
If you're looking for a verification email, you can sign in to My Apple ID and review all the email addresses you have on file, including the one that you're trying to verify. If the email address is incorrect, you can update it and send another verification email.
Resend the email
To resend a reset email, repeat the steps to reset your password or security questions, and we'll send an email to your rescue or primary Apple ID email address.
To resend the verification email, go to My Apple ID, select Manage your Apple ID, then sign in. Click Resend next to the email address that you want to verify, and we'll send an email to that address.
Make sure that you're getting email
If you're not getting any email, you might need to contact your email service provider for help. You can also use these steps to get help receiving email at OS X Mail or an iCloud email address.
Contact us
Go to System Status and see if Apple ID is available. If you still can't find the reset email or verification email, contact Apple Support.
Last Modified: Jan 5, 2015
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
http://support.apple.com/en-us/HT201356
Cheers,
Judy

MinBox for Mac, Not Receiving Via iCloud?

I've recently installed the MinBox service on my mid-2012 MacBook Pro running Yosemite (although that may be irrelevant given my exact issue). I send files via the MinBox application and I receive a confirmation email that I've received the file, but for some reason, iCloud accounts do not receive my MinBox emails, yet Gmail, Yahoo!, and other providers do. We've tried checking the Junk folder and adding the incoming email address to the address book, but nothing seems to work. Help!

I don't know, just a guess.
Try contacting iCloud support. https://www.apple.com/support/icloud/contact/

I am not receiving some texts messages as of 2 days ago

Please help. I am new to the site. My iPhone 4s just started not receiving some text messages in the last 2 days. Any ideas?

There's a small vocabulary issue here.
"Reset" means a specific action, which does not involve iTunes at all. You reset your iPhone by holding the on/off and home buttons together for about 10 seconds till the Apple logo appears. You could try that - it's risk free - but probably would not work.
"Restore" (not reset) is something you do using iTunes. Plug your iPhone into iTunes on your computer (current version: 11.1.3). Let it sync. Then choose "Restore" from the iPhone's summary tab in iTunes.

When 'll The iPhone 5 Going To Be Released..? Want To Buy New iPhone. But Some Of Friends Suggesting To Wait For New One (iPhone 5)..

When 'll The iPhone 5 Going To Be Released..? Want To Buy New iPhone. But Some Of Friends Suggesting To Wait For New One (iPhone 5)..

There has been no announcement about any new iphone.
From the terms of use of this forum:
" do not add Submissions about nontechnical topics, including:
Speculations or rumors about unannounced products."

I forgot my answers to my security questions and I'm not receiving my reset email I need help soon because I have $15 on my account please help ASAP

I forgot my answers to my security questions and I'm not receiving my reset email I need help soon because I have $15 on my account please help ASAP

See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
 Cheers, Tom

Not receiving Earthlink/mindspring emails after loading Lion - any help out there?

Not receiving Earthlink/mindspring emails after loading Lion - any help out there? Have received mindspring emails OK, but not able to send them. All other accounts seem OK.

Pretty much the ipod is going to need to be repair. I would suggest taking it into the nearest Apple Store because they give you a 10% discount for older ipods towards a new ipod.

New iPhone 5 not receiving (some) iCloud email

Similar Messages

Maybe you are looking for