New iPhone 5 receiver has no sound

Can only year sound via speaker phone or head phones. Receiver has never worked. Is this a hardware issue?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the issue continues, take the device to Apple for evaluation and possible replacement.

Similar Messages

My new iPhone 6plus suddenly has no sound

All sound is gone. I've tried everything anyone with a fix?

Hey marcibro,
I have an article for you that may help you troubleshoot this issue with your sound on your iPhone:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Thanks for coming to the Apple Support Communities!
Regards,
Braden

My new iphone 6 plus has been restoring from iCloud backup for days. I do not have all my apps or music yet

my new iphone 6 plus has been restoring from iCloud backup for days. I do not have all my apps or music yet. How do I fix it?

Hello Bernharp,
Thank you for participating in the Apple Support Communities.
It sounds like your iPhone 6 Plus is taking a long time to restore from an iCloud backup. I can understand why you'd be concerned after several days of waiting.
This might happen if your backup contains a lot of content such as pictures or your Wi-Fi connection isn't consistent.
If the restore still hasn't completed, take a look at the information in the "Restoring my device from an iCloud backup is taking a long time" and "A message says restore incomplete or some items could not be restored" sections of this Support article:
If you need help restoring from an iCloud backup - Apple Support
Sincerely,
Jeremy

My computer refuses my new iphone 5 and has put it into recovery mode and my computer wont accept hardware download

my computer refuses my new iphone 5 and has put it into recovery mode and itunes has crashed on my computer. Can i get it out of recovery mode without a computer

No, you can't.

Brand new Nano 7th gen has no sound!

Brand new Nano 7th gen has no sound. I've tried 3 different headphones, turned volume up, watched the bar indicate the song is on play, cannot find a mute switch (or indicator on screen) and can't understand why I can't hear music. Can there be an earphone jack problem on a brand new Nano? Help please!

Are the headphones plugged all the way in? Does the FM radio work?

My iphone 4s suddenly has no sound whatsoever!! i have been using this for barely a month now, brand new. what's wrong with it???? but when i use my headphones, it works fine but when i took it off, it doesnt work anymore!!! grrrrr!!!!

Ive been using this brand new iphone 4s for barely a month now and then all of a sudden, it lost its sound! but when i use my headphones, it works. when i take it off, it doesnt! grrr... what should i do?

Yes my Iphone has done the same thing!!! I was listning to music then it just stopped.
There is no sound coming from it what so ever!!!! I have tried eveything, i actually work for a mobile company and i on Ipone support and i know all the tricks but nothing has worked!!! Not happy at all!! Restoring to new dose nothing, the same as when i put it in to safe mode?????????

My new iPhone 5 only has airdrop, not airplay?

my new iphone 5 has air drop not airplay??

Is there an airplay enabled device on the same Wi-Fi network that your phone is on? You will only see an airplay icon when an airplay device is detected on the same Wi-Fi network.

New Iphone baseband firmware has killed all GPS location software.

Are apple aware that the new iphone modem firmware update has effectively broken the iphone 3gs as far as GPS location goes. I have looked around on various forums and on the tomtom forum there are lots of people in the same situation.
http://www.tomtomforums.com/tomtom-iphone-navigator/22273-ios4-1-4-upgrade-no-gp s-fix-iphone-3g.html
I have not seen evidence of apple acknowledging the issue...so dont know if they are even aware of the problem.

I'm getting very interested in GPS problems across the iPhone range. Ive got a 3GS and the GPS satellite fix stopped working completely recently. A fix identified using jailbreak and an ssh terminal tells me a good proportion of these problems are with locationd, the gps process in the iPhone, or more accurately, I think that it's possible for some of the data this process uses to become corrupted; the "fix" involves stopping the process and deleting the data it uses. On restart, locations is forced to rebuild the data, and everything then works.
I suspect this is true across the iPhone range - and worse, I think that the backup function in iTunes actually backs up the bad data. Thus, when you restore from backup, you actually put the problem back in! Either that, or GPS cache data isnt deleted when the iphone is restored.
What we need is an option in iTunes, or the iPhone settings, to clear GPS ephemeris and related data down and restart locationd: this will save apple a fortune in support at genius bars, as I reckon everyone who is getting a replacement is just getting a reblanked refurbished iPhone with no hardware fixes - they could be turning them around in the back of the stores!
We need to get some group pressure together to get an answer out of apple on this really - they do seem to have an approach which has much in common with the way the UK banks were dealing with overdraft fees - if you complained, they refunded just to keep you quiet and make sure you didn't shout. If this issue is an underlying gps driver or application demon issue, they should give us a way to work around the issue.

How to transfer address book to new iPhone 4 (which has micro-SIM)?

Since I will be unable to put the SIM card from my Blackberry Pearl 8100 into the micro-SIM slot of the iPhone 4, how can I get my contacts into the new iPhone 4? The B'berry just has accumulated contact info SIM transferred from previous Razor, not address book or calendar or anything from my iMac's now Entourage 2008 program.
My iMac's address book has 350 entries collected over the past 20 years. I sure do not want all that significant amount of old, historical info to be on my phone, so a direct sync would bring a ton of crap to the iPhone (don't want that).
Is there a way to:
1) mark some (read most) contacts NOT to transfer in a sync?
2) or any (relatively) easy way separate current 'phone related data' from the rest of the data which is more related to email and physical addresses info that I (think I) have no use for on the phone. It seems like my iPhone address book would be a confusing mess if all data from my iMac were transferred over.
Any ideas on this are appreciated.
I have been reading of the huge frustration on iPhone pre-order 'trying' today, so I have not attempted yet. I need to decide if my address book transfer would be best done at an Apple Store or if I should have it shipped to my home for me to deal with the data transfer. Hmmmn.

Sorry about my sentence structure. If I recall right I was responding late at night.
With that said, my suggestion is to yes create an gMail account (if you don't already have one).
Find a way to export out your current contacts to a .CSV file.
Google's gMail address book has an option to Import from a .CSV file (maybe some other formats too).
Once imported, verify everything looks good and edit as needed.
When you get your iPhone there is an option to have the iPhone get and sync it's address book with Google.
Once setup, it allows you to edit contacts via a computer (browse to gMail, edit contacts) and the iPhone will automatically get the changes. Also any changes you make on the iPhone will automatically show up in Google's gMail contacts. Thus no need to ever plug phone in to sync contacts. You only need to plug in to sync music and other data.
I find this process far better than having to plug in to ensure my contacts get backed up.
You can read more about it here on Google's site:
http://www.google.com/mobile/sync/

I have new iphone but sim has stopped working in it. sim provider says sim is fine the problem is with the fone..cant also delete my icloud

i bought a new iphone and used it . it was working all fine when i travelled and i used it in other country. now i came back to my home and used my local sim it is not working.. it starts searching signals...sim providers says that sim is fine as it is working on other fone...no sim is working in it...i try to hard reset by holding home and top button for some time but it does not...also i cant delete my icloud ..when i try to delete the account it says problem in deregistering icloud from iphone.
can anybody plz help me out

I already have, I contacted Orange yesterday and they said I will receive a text to confirm the registrastion for my new SIM Card, they said the text would arrive between 2 and 24 hours and its been over 24 hours with no text recieved

Just set up my new iphone to receive my office emails. I attempted to reply but i received "the recipient was rejected by the server

I am receiving The recipient was rejected by the server message on my new Iphone 4s. I receive my meesages but can't reply.

try to check the email id of the guy you are trying to send the email to as i had the same problem i had written yahoo.com when it was yahoo.in

HT1349 My new iphone 4 s has no service. what do i need to do?

i GOT A NEW IPHONE 4 S TODAY THAT HAS NO SERVICE. WHAT DO I NEED TO DO?

Please turn off your caps lock.
All caps indicates shouting, is considered ruse, and is difficult to read.

HT5085 i had backed up my previous iphone to my icloud to then transfer to my new iphone and nothing has appeared.. what do i do?

I had backed up my previous IPhone to my ICloud and now i am trying to download it all to my new IPhone but there is no pictures,music or video on the new phone...What do i do?

Hello there, JamesCody518.
The following Knowledge Base article should provide helpful steps to determine a resolution for your issue:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Specifically:
Authorize using the correct account name
The items you are trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you will need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

My new iphone 4 receives mail but won't send it

my new iphone 4 receves mail but won't send it..

Depending on what account your using, you may need to enter a password for your outgoing mail server, same password as your incoming mail server - go back into the mail account and check.

When i send a video text the person receiving has no sound

I will send video texts and i have sound on my end and when i play it in the chat it has sound. But there is no sound for the person receiving the video. Why?? Is there a setting i need to change or one they need to change on their phone. Help

It probably is their phone. It's a blackberry. Do they have to change settings to be able to hear sound? It only seems to not have sound when it's a fairly short one. 30 secs. Or am i doing something wrong?

New iPhone 5 receiver has no sound

Similar Messages

Maybe you are looking for