New iphone 5 will not connect to cellular network
got new iphone 5 and can't get it connected to at&t cellular network. help.
Read this it might help you http://www.apple.com/au/support/iphone/assistant/wifi/
Similar Messages
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My new Iphone will not connect to my home wi-fi, unless I am standing beside the router. Why is this and how do I fix it? I have previously connected it to another hub before trying to connect to my home wi-fi. Would this of had an effect?
If you have connected to other wi-fi successfully, then your wi-fi should be working. Try power cycling the router. Disconnect it from power for about 30 seconds and then restart it. After it has come back, try connecting again.
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New iPhone will not connect to iTunes Store. Not able to activate
I bought my iPhone 3 weeks ago from an AT&T store and use it everyday. It works fine. I bought one for my wife 2 days ago from the same AT&T store and it does not work. After spending 2 + hours on the phone with Apple level 1 and 2 support, the final diagnosis is a bad sim card. (Apple phone support was very good and very professional) They are in process of sending me a box to mail the iPhone in for service and I am confidant they will fix the problem. I am disappointed, however, the iPhone did not work out of the box and I now have to wait for service on a brand new iPhone.
Has anyone experienced the following problem?
When connected to iTunes, the iPhone is not able to connect to the iTunes store and I receive the following error message, "We could not complete your iTunes request. The network connection timed out. Make sure your network settings are correct and your network connection is active." I was not able to activate it.
The iPhone screen itself shows the iTunes logo and the sync connector. iTunes does not give me the ability to activate the phone nor make any changes to it. iPhone shows up in the device listing, but that is it. There are no settings in iTunes for making changes or setting up the new phone.
When I plug my iPhone into the computer, everything works fine. The new iPhone does not. I tried everything Apple recommended including: Resetting the phone and deleting / reinstalling iTunes, but nothing worked. So, here I am waiting for service on a brand new iPhone that I have paid for and am paying for monthly service, but cannot use. Kind of stinks...
Anyone have a similar problem?2 things
one they will overnight you the box and give you a overnight box to send to them (fedex)
two call them back they will also overnight you a free iPhone loaner for the next few days if you ask -
I have tried rebooting phone/app. Phone is connecting to Twitter/iTunes/AppStore all fine. Not sure what the problem is. Every time I hit sign in I get "could not connect to game center server".
same problem on iphone 4s. Other people posting problems too. Must be on Apples end.
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I am having trouble getting my iphone hooked onto my wifi. It has always been hooked up to my wifi, but since yesterday it has been doing this. Yesterday i turned my phone off and on and that seems to work...but today, nothing works. I've reset my network and everything...Please help me.
Tozo, it sounds like your setup may be missing DNS server numbers. Try the following:
*Reset/Change DNS Settings*
Launch Airport Utility.
Select Airport device on left.
Click "Manual Setup".
Select "Internet" from the toolbar above.
What's listed for "DNS Server(s):"? Try putting in these servers from OpenDNS
208.67.222.222
208.67.220.220
Click "Update".
Next, on all Macs affected, launch System Prefs --> Network Prefs.
Select the service you usually connect with on the left (Airport or Ethernet).
Then click, "Advanced...".
Click the "DNS" tab.
What's listed for "DNS Server(s):"? Usually "10.0.1.1" will be listed first in gray. This refers back to the settings in the Airport Utility.
Nevertheless, it doesn't hurt to add the DNS servers noted above here as well.
Click "OK" then click "Apply".
Finally, reboot your Mac.
Now see if you have internet access all around.
Let us know if this was helpful. Cheers! -
IPhone WiFi will not connect to home network.
iPhone will not connect to home network. WiFi is on and correct password is entered. iPhone error msg says incorrect password. Reloaded network software and did not activate password but iPhone still shows network as locked.
Some people who experience issues connecting to or even seeing there Wireless network should follow these steps.
These steps are just a guideline and its not 100% that it will fix your issue.
Mainly, if the issue persists, its possible there is an issue with your iOS settings or a hardware failure within your iPhone or iPad, specifically the Wifi adapter.
You would want to follow these articles to do a reset & restore prior to saying it is a hardware issue.
#1: Reset: http://support.apple.com/kb/HT1430
#2: Restore: http://support.apple.com/kb/HT1414
You will need to access your Admin control panel for your router.
If you have an Airport Extreme BaseStation, you just need to open the Airport Admin Utility found in Applications > Utilities Folder.
Enter your credentials and you will have access to the settings from there.
For a PC: Do NOT use the CD that came with your router. That is used for people who do not know how to setup a router properly and these settings will not be available for you in most cases.
If you are using anything other than an Airport BaseStation:
Open a web browser:
In the address bar, type:
192.168.1.1 (Mainly used for Asus, Linksys, etc) or 192.168.0.1 (D-link,Belkin)
How to figure out what the IP address is to type in?
Windows:
Hold down the windows key, then press R. This brings up the run box. In that box type "cmd" (without the quotes) and press enter. In the black box that pops up, type "ipconfig" (without quotes) then hit enter. Your default gateway is the IP address for your router. It will start with 192.168.....
Take that number and put it into the address bar in your browser and hit enter. It will then ask you for a user name and password. For linksys, it's admin for both. If you have another brand, just google "default password for ******" replacing the asterisks with the brand name of the router. Once you have entered the correct user name and password, you're there.
Mac:
1.From the Apple menu, select System Preferences.
2.In System Preferences, from the View menu, select Network.
3.Select the appropriate port. For example, choose Ethernet for broadbandconnections, AirPort for wireless, or Internal Modem for dial-up.
4.Click Advanced... , and in the sheet that opens, click the TCP/IP tab.
The number next to "Router:" is your default gateway.
Once you get into your admin panel do these setting changes.
1.On the router change the channel for the 2.4mhz band to channel 1, 6, or 11 (recommended), rather than auto.
2.Also set that channel width to 20hz only, rather than 20hz or 40hz (Auto)
3.Make sure Security is set to WPA/WPA2-Personal. Anything else will cause issues. (of course, make sure you know your password for security)
4.Make sure to Apply/Save these settings. Sometimes the wireless connectivity will go out during this change and will come back on within 15-30 seconds.
5.On the iPhone/iPad go to Settings > Wi fi > click the blue arrow beside the network > Select Forget network
6.Go to Settings > general > reset > reset network settings
7.Power the phone off and on. Connect again
For additional assistance in troubleshooting Wifi connection problems go here: http://support.apple.com/kb/TS1398 -
My ipod (version 6.1.3) was connectiong to my home wi-fi just fine until I uploaded new music from my itunes via my laptop. Now my ipod and my iphone will not connect to my wireless network. I've uplugged my wireless network and reset my network settings etc... nothing seems to work. Please help!
Does the iOS devices connect to other networks?
Does the iOS devices see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Since both iPhone and iPod stopped connecting I suspect a problem with your network. -
my iphone will not connect to my wifi only just started to do this the last 2 days sometimes the wifi turns on other time no often then not it will not turn on could u help ?
Settings > General > Reset > Reset Network Settings.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the problem is still not resolved, take the device to Apple for evaluation and possible replacement.
Verizon does not provide hardware support, taking the device to them would be a waste of time. -
I have a RCA media streamer that will not connect to my network with a new airport extreme.
I have a RCA media streamer (Model # DSB872WR) that will not connect to my network with a new airport extreme.I had to create a new network and my computers are connected but media streamer will not. Can anyone help? Thank you
Hi, papineaubill!
Welcome to The Canon Forums, and thank you for your inquiry!
We appreciate your participation, though we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. If you live outside the United States, please click here and select your country or region for your support needs.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
Thanks for choosing Canon! -
Iphone will not connect to airport express extended network - macbook and ipad will - Help
Iphone will not connect to airport express extended network - macbook and ipad will without problems.
iphone will connect to base station no problems, I've restored settings and started again but still the same, the iphone picked up the network for the last couple of months, but not now ?I'm having the same issue. My AExpress used to give a good signal strength on the far side of the house extending he network created by my Extreme. However, I've noticed lately that my iPhone does not receive the same strong signal it once did. AE has a green light, I've rebooted it, and my Extreme but there is no change in signal strength. Other than the green light, how can I tell if the Express is working if I don't get a good network signal?
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I recently changed my wifi password at home and now my iphone will not connect. It will not ask me for a password just says will not connect to network. Advice on how to get iphone to ask network password for wifi?
First, try tapping on the network in the Wi-Fi settings and then tap "forget this network". Then reselect the network in the main Wi-Fi settings screen and see if will then ask for a password. If not, try resetting the Network Settings in the General -> Reset section and then reconnecting to your W-iFi.
Hope this helps. -
My iphone will not connect to the airport network since I added a security password. The ipad connected immediately. Is there a setting on the phone that I need to change?
Answered this question with a reply from "how does an iphone forget a network" response
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My brand new iphone5 will not connect to my home wifi even though it recognizes it. My ipad and my old iphone4s connect with no problem. Any thoughts?
Although your other devices connect okay, it would be worth resetting your router by switching if off for disconnecting it from mains power for 2 minutes and then switch it on again.
Good luck and do report back. -
Iphone will not connect to Internet without WIFI connection
My iphone will not connect to the internet without a wifi connection.
I have restored the settings many times. But i still have this problem.
I get a message on safari which says 'could not activate celluar data network'
what do i do?If you have restored your iPhone with iTunes from your iPhone's backup and as a new iPhone or not from your iPhone's backup with no change, have you contacted O2? Your line may need to be reset by O2, which will involve turning your iPhone off whole O2 does the reset at the server, or possibly there is a problem with your SIM card.
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Imac connects to time capsule through wifi but ipad and iphone will not connect
I just installed the new Airport Time Capsule. My Imac connects fine through wifi bit my ipad and iphone will not connect to the wifi. They appear in the wifi settings in the devices but will not connect. I have reset modem and time capsule and tried forget network and nothing is working. ANy assistance would be appreciated. Thanks
So I called apple support being fairly certain that I wasn't going to be able to fix this over the phone but essentially, it now works flawlessly with my iOS devices. Here is what I did.
I have a Motorola cable modem surfboard 6421.
I reset my network settings to dhcp and NAT from the default bridge only mode which the tech said only allows one device to connect at a time. Considering my MBA was already connected to the AE, that would explain why my other iOS devices wouldn't connect. After I changed the settings for the network to DHCP and NAT, the router restarted. I then disconnected the power and coaxial cable from the cable modem and reconnected it and once everything came back up, all devices connected fine. Good throughout and signal. Hope this helps.
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