New iPhone 5c keeps beeping and the screen just stays black.

new iPhone 5c keeps beeping and the screen just stays black?

Plug your device into the original charger & block in a wall outlet and leave it alone for a couple of hours. Then, while it is still plugged in, restart it by holding down the home button and the power button for 10-15 seconds until you see the Apple, then let go.

Similar Messages

  • My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected.  We have tried holding the power and home button at the same time for several seconds, and the screen still stays black

    My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected.  We have tried holding the power and home button at the same time for several seconds, and the screen still stays black.  Thanks!

    Hello skdog I possibly think your ipod touch is black because it has not charged. If your dock is broken it might just mean the dock will be broken and so might be the USB port. You should see an Apple shop nearby and hand it over and see what they can do. I hope this information works!

  • How come when i click on an app on my ipod the screen just stays black?

    how come when i click on an app on my ipod the screen just stays black?

    It can happen from time to time, especially with third-party apps, though shouldn't happen too often with the ones created by Apple, such as Safari. Turning your iPod completely off and then on again can sometimes help.

  • TS1383 I charged my Ipod touch (forth generation) over night and now it won't turn back on.. like the screen just stays black.

    I was at a friends house and I used her Ipod dock to charge my ipod before we left to go to her grandmas, before we left I checked it to see if it was charging and it was. So we left for a few hours and we came home and it was charged. Later on that night, before we went to bed I put my ipod on the SAME charger I used earlier that day. I woke up in the morning and tried turning it on and the screen stayed black so I paniced and put it on the charger some more and notcied the screen stayed black. We looked up what to do on the internet and it seems a lot of people were having this problem as well. Some of the people said to hold the home and power button at the same time and the apple sigh will appear and your ipod will be good again.. we tried that and nothing same black screen. I have no idea what to do with it and if it can be fixable. 

    Hello, Schell101. 
    Thank you for visiting Apple Support Communities.
    You may find this article helpful in troubleshooting your issue.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Regards,
    Jason H.

  • My iPhone 5 won't turn on, the screen just stays black!

    My iPhone 5 won't turn on I have held the power button to see if it's dead or not and it doesn't seem to change the screen it just black I thought the battery could of died or something similar it only happened about 2 hours ago please help!

    Hey Thermali,
    Thanks for the question, and great troubleshooting so far. To completely isolate the issue, you may want to follow these steps:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    - Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    - Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
    Learn about LCIs and corrosion.
    - Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    - After at least 15 minutes, if:
                   - The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
                   - The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
                   - Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    - If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
                   - If the display turns on, go to step 4.
                   - If the display remains black, go to next step.
    - Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
    restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    - If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    For additional information, see this article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Thanks,
    Matt M.

  • My apple tv isn't working! When it starts up, all it shows is an apple in the middle of my tv, nothing else, then the apple logo dissapears and the screen just turns black. Any help?! Appreciate it?

    My apple tv box, generation 2, is not working when I start up my apple box, all it does is show an apple logo in the middle of my screen for a couple of seconds then it dissapears and leaves me with a black screen. Any help, all cables are plugged in properly!

    Holding remote buttons has no effect.

  • So i was using my Ipad mini and the screen just went black what happend?

    Please someone help me idk what happend?!?!?!?!

    Hard Reset
    Press and hold BOTH the Sleep/Wake button & the Home button until you see the Apple logo on the screen.
    Peace, Clyde
    if no result
    recovery mode
    open itunes on computer
    plug cable into computer not iOS device
    turn phone off
    hold home button and plug cable into phone.  do not release home button until an itunes graphic appears on device.
    look to computer should have message about recovery mode click ok and restore
    Peace, Clyde
    if u need an article see
    http://support.apple.com/kb/HT1808

  • My iphone is not responding and the screen is glowing black. How do I get it to turn on?

    How do I fix this? I was just using my phone when it went black. The battery was at 48 % when it turned off. What could be the problem?

    this happened to me and what i did was let it go flat and then charge it and it worked. i dont know if this will help but this is what i did when my phone went black.

  • I was playing a game on my phone and the screen just went black and when it went black i could still hear the game how do i fix this

    Please help:(((

    Hi there Karissalachance,
    You may find the troubleshooting steps in the article below helpful.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    -Griff W. 

  • HT1339 i plugged my ipod to outlet charger to charge, it was working fine before then, but i left it charge for maybe an hour. i went to check it, and the screen just stays white, no apple logo,  just a white screen. whats wrong with it?

    How do I change the name of my ipod? It was used, i purchased it from a friend.

    I have 4 pc's at home and an imac, but the ipod has the same error on all of them. sorry for not pointing that out, seems that it works only on a MAC OS X, cause my imac isn't an OS X and it can't read the ipod either, it recognizes it as an ipod,and gives me info on it, but it freezes up also when I try to open it...thanks for trying to help.

  • Cant get ipad to charge or turn on the screen just stays black

    i cant get my ipad to charge or turn on it just stays black

    1. Try a reset (ignore)
    2. Clean docking port with clean tooth brush
    3. Try another wall socket
    4. Try another cable (make sure it's an original Apple cable)
    5. Try another charger (make sure it's an original Apple charger)

  • So i dropped my iphone 4 in class and the screen is cracked. it wont turn on so i went home and connected it into my itunes and the phone just keeps beeping like every ten seconds and the phone lights up just a little. What does this all mean?

    so i dropped my iphone 4 in class and the screen is cracked. it wont turn on so i went home and connected it into my itunes and the phone just keeps beeping like every ten seconds and the phone lights up just a little. What does this all mean?

    It means you should take it to the Genius Bar. You will no doubt need to buy an out of warranty replacement.

  • HT4623 I tried to run the new update on my phone and the screen went blank and now the only thing showing is the itunes symbol on the screen with a picture of a charger below that, it wont reset or turn off

    I tried to ru nthe new update on my phone and the screen is blank and wont reset the only thing that comes up is the itunes logo and a picture of the charger beneath that how do i fix this so my phone will turn on, this has happened twice before

    Hello, djernigan. 
    Thank you for visiting Apple Support Communities.
    When experiencing issues restoring or updating an iPhone, here are the best articles to go through.  If you received a specific error number when restoring, see the section labeledGet more help in the second article below.
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    iOS: Troubleshooting update and restore issues
    http://support.apple.com/kb/ts1275
    Cheers,
    Jason H.

  • My new MacBook Air keeps shutting down the screen while I use it

    My new MacBook Air keeps shutting down the screen while I use it and has to be rebooted. I took it in to the Genius desk at my local store, but they couldn't find anything wrong and said that they have never seen this problem before.
    I Spoke to the IT support guy at work. He has the same problem with his new MacBook, but not with his older one. He suggested that it is a software issue with all new MacBooks and is connected to the timing of it going into sleep mode. Does anybody have a solution? Apple doesn't seem to have one.

    Try a SMC reset.
    http://support.apple.com/kb/HT3964

  • My iphone 5 won't unlock and the screen fades to black.

    My iphone 5 won't unlock and the screen fades to black. I can't answer calls or texts. help!

    Hard Reset
    Press and hold BOTH the Sleep/Wake button & the Home button until you see the Apple logo on the screen.
    Peace, Clyde

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