New iPhone 5c won't reboot. ?

I bought a new iPhone 5c a week ago Saturday.  I tried to sync it to my iTunes today for the first time.  As the driver was loading to my computer the iPhones screen went completely white.  It would not shut down immediately and seemed to freeze.  Once I was able to shut it down I am now unable to get it to reboot.  Has anyone else had this problem?  Is there a fix or is this a warranty return?  Thanks!

I will also add that the phone becomes very hot quickly when I try to reboot it.

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