New iPhone 5s booting from apps
My iPhone is only 2 weeks old and has all its updates, I shut it on and off regularly but it boots me from various apps for no reason. I've had the problem with Facebook, the Weather Network, Instagram and a game.
Hi jessicawyatt6,
If you are having issues with multiple applications on your iPhone, you may want to start with the troubleshooting outlined in the following article:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/TS1702
If the issue persists, you may want to back up your data, restore your iPhone to factor settings, then test for the issue in this default config before restoring your data from the backup. You may find this article useful:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Regards,
- Brenden
Similar Messages
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While updating my iphone 4s to ios6, I had to restore it. Now every time I connect to itunes, I get the "Set Up Your iPhone" window with the set up as new iphone and restore from backup options. After the restore, I got everything except my apps and music back. Do I need to set the phone up as new again?
Hi Vidbrent,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
I plugged in the iphone 5 to PC via itunes what should i do between Set up as new iphone or Restore from this back up? i just want to transfer all my purchased apps and contacts to my new iphone? don't want to screw thing up. Please help..... thanks
Is this a new iPhone?
If so, when connecting a new iPhone to iTunes for the first time that has been used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device to the new iPhone, or set up the new iPhone as a new iPhone.
If you don't want to transfer the backup for the other iPhone or iOS device, select set up as a new iPhone. No existing data or settings will be erased or changed when selecting as a new iPhone. Not that difficult or difficult at all. -
I just received my upgraded iphone 4S, do i want to set up as new iphone or restore from backup. I upgraded from a 3 which is synced to my laptop
Restore it from your backup if the other phone worked fine.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
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I just got a replaced iphone and I checked back up on icloud, entered apple id and password. Now it says no backups available. You can set up as a new iphone or restore from an iTunes back up. What should I pick because I had checked back up with icloud and all of my info was supposed to be backed up?
You may need to update the software. For now, set up as a new iPhone and then go to Settings > General > Software Update. Update to the latest iOS (5.1.1), then go to Settings > General > Reset > Erase All Content and Settings to go through setup again and see if your backup appears.
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I'm setting up my new iPhone and already have an iTunes account. It's asking me if I would like to set up as a new iPhone, or Restore from the backup of my iTouch. If i set up as a new iPhone will that delete all my music from my previous iTunes account?
It will not do anything at all to your computer.
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After backing up my new iPhone with content from my old iPhone, all of my new content (photos, voice memos, etc) was deleted. How do I retreive this?
If you just bought the iPhone today, the first time you connect a new iPhone or iOS device to iTunes the first time that is used to sync with another iOS device, you are prompted to transfer the backup for the other iOS device to the new iOS device, or set up the new device as a new device.
Sounds like you did the former and if so, this did not include backing up the new iPhone first. All data on the iPhone was replaced with the backup for the iPod Touch. The data that was on the iPhone at that time is gone. -
My brand new iPhone 4 is quitting apps unexpectedly, turning into a black screen and then restoring to home page. Restarting procedures didn't correct problem. Shall I follow full resetting instructions?
Thanks for the straightforwardness roaminggnome - I wasn't sure if this problem qualified as deseving a reset. Unfortunately, for some reason I can't explain, your response remained undisclosed to me for a while, the next reply after yours took preference and I ended up doing as Meg St.Clair's susgested and initiated download, installation and syncing of Smartsync which is now taking ages to finish... If problem persists shall do the resetting and restoring.
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i just received my iphone 5 upgrade in the mail today. trying to set it up and dont know if I am supposed to set it up as a "new iphone" or "restore from itunes"?
If you have a backup, restore the backup. It will restore the settings you had on your old phone
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I have a new hanset as my previous one ws damaged and everything was lost. When backing up which option should I use "set up as a new iphone or, restore from this , back up Jo's iphone"..
Thanks.You may do whatever you like.
If you want to set it up using the backup of your old iphone then choose that.
If you do not then choose as new. -
someone tell me how I can sync my music to my iPhone without it saying on itunes "set up as a new iPhone" or "restore from the backup of: iPod"
You must be trying to sync it with a different computer than the one it used last. No, there is no other way to do this.
The iPhone may be synced to one and only one computer at any given time. If you choose to sync it to another, you can do that as often as you wish, but its content is erased first. -
i had my iphone replaced yesterday and wondering if i am suppose to set up as a new iphone or restore from the backup of the iphone
Actually, they will both accomplish the same thing on a new
(different). The difference is that setting up new will lead
you through all the questions and such and restore from backup
will just do it.
So, if there are some things that you may want to change
as far as syncing,mail, etc., set up as new. If you want
nothing to change, go the restore route. -
I previously had an iTouch (3rd generation - 32 GB), now I have a new iPhone 4S. During the beginning of the setup process in iTunes, after reegistering the new iPhone with APPLE, when I am asked to set it up as new iPhone, or to restore it from my previous iTouch backup, which do I choose? It isn't clear to me, and I can't find the answer anywhere.
If I choose to set it up as a new iPhone, will I lose all my apps and all my previous settings (and start over)?
My computer is a MacBook laptop.If you set up it as new, you will lose the settings, but not your apps. You can try to restore from the backup because you will recover your settings and your apps automatically
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I have lost my iphone 3GS. It was backed up to my macbook pro using itunes. I now have a new iphone series 4 (china model). How can I access the backup information for my old phone and put it on my new one?
Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone -
New iphone but far from my itunes
I just got a new iphone 4 but my pc which has iTunes on it is in storage 2000 km away. I'm currently still using my old iPhone 3G.
Can I use the new one without connecting to iTunes and once I have my PC synchronize from the old one through iTunes to the new one so that I don't lose any data (contacts, photo)? Or is there any possibility to transfer what I have on my old iPhone to the new one? Would it be an option to download iTunes again to my netbook which I'm using right now? As for the apps + music, can I download them again for free on the new phone? Soory many questions... Thanks in advanceThanks. I messed up with my husbands iphone because I was told the wrong thing. Now everytime I sync his phone it makes it look just like the other phone I had. Do you know how I can fix taht for his phone? Any settings I can turn off that will prevent all of my apps/contacts, etc from auto populating his phone?
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