New IPhone 5s is disabled
Duplicate post - please see:
New iPhone 5s is Disabled
Message was edited by: Admin Moderator
CheckESNFree.com - Free online ESN, MEID, and IMEI check service.
However if the phone is branded to Verizon wireless and you are not a customer I believe no assistance will come from Verizon.
Many sites that you buy devices from may have lost or stolen devices on that site. An iPhone 5 I believe is unlocked for use out of the country, you would need to use a local Sim card in the country you are at to see if the device is unlocked.
Verizon does not unlock devices from non customers.
Good Luck
Similar Messages
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My new iPhone 5S is disabled!!
my iPhone 5S used to work normally, but now it stopped recognizing my fingerprint and it keeps telling me the pass-code is wrong too. At this moment, its disabled for 15 minutes and I'm afraid if I tried to reenter my passcode or ID it will format itself or worse, what should I do?
Try this
http://support.apple.com/kb/HT1212 -
Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.
Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy -
I have problems syncing my new iPhone 5 to iTunes. I read somewhere to disable iPhotos and that has allowed me to sync but my photos are not on my iPhone. How can I fix this?
Try updating to iPhoto 9.4.1. If it's not appearing in your Software Update yet, try updating using a .dmg installer downloaded from the following page on the Apple website:
iPhoto 9.4.1
From the release notes for the new version:
What's New in Version 9.4.1
Improves the reliability of syncing to iOS devices via iTunes
Fixes an issue that could cause iPhoto to quit unexpectedly when using the Export command
Addresses an issue that could cause iPhoto to quit unexpectedly when upgrading multiple books, cards, and calendars
Resolves an issue with downloading and viewing photos synced from Facebook albums -
I have turned on iCloud on my new iPhone and on my PC. I am attempting to download my old purchases that I lost on a crashed computer, but iTunes keeps telling me that my ID has been disabled. I am frustrated
http://www.apple.com/support/contact/
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I have a new IPhone 5c, and an old iTunes acct. I changed my password because I forgot it. I guess I tried it too many times and now my apple iTunes is disabled. How do I fix that?
You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
(For info you've posted in the Using iPad forum.) -
I am looking to upgrade to a new iPhone. Is it possible to then disable the phone capabilities of my old phone so I can give it to my teen for use as an iTouch? or does the old iPhone just become unusable which would be such a waste.
Thank you.macmargaret01 wrote:
I am looking to upgrade to a new iPhone. Is it possible to then disable the phone capabilities of my old phone so I can give it to my teen for use as an iTouch? or does the old iPhone just become unusable which would be such a waste.
Thank you.
The official instructions: http://support.apple.com/kb/HT3406 -
I just bought a new iphone 5c
typed in a passcode
went back to type the passcode and it's 'invalid
now the phone is 'disabled
any ideas how to reset the phone
thank youTati7 wrote:
now the phone is 'disabled
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
New Iphone 3G - Army Laptop - USB Disabled- ITunes does not see Iphone
I have a new Iphone 3G and am trying to sync up my Outlook Address Book, however my computer is a US Army Laptop that has the USB disabled. The XP operating system recognizes the device as a camera but ITunes does not see the Iphone. Any suggestions or am I out of luck?
You will have to use a different computer that isn't from DoD. As you know they have disabled USB ports except for mice/keyboards because of various world wide issues, they are being very strict about this and I don't see them enabling it for an iPhone when they wouldn't let me use them for 5 minutes to get some data from an old dying machine.
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I changed my pass code and couldn't remember the new pass code. After several failed attempts, my iPhone has been disabled. What do I do?
If you forgot (or don't know) your passcode, restore the device from backup on the last computer it was synced with when the passcode was turned on... this will remove the passcode. If you do not have access to the last computer it was synced with, you will have to force it into recovery mode & restore as a new device.
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My new iPhone 6 says "iPhone is disabled
The screen of my new iPhone 6 says "iPhone i disabled connect to iTunes
OK. So what happened when you connected your phone to your computer and opened iTunes?
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I know my apple id and password but my new iphone 5 is asking for a voicemail password and I dont know what that is. Can I disable this?
The voicemail password is independent from Apple/your iPhone and is related to your service provider. If you already set a password for your voice mailbox, you would need to input it in order to access your voice messages associated with your cell-phone plan. If you forgot your voice-mail password or did not set one, I'd advise you to simply call your cell-service provider support which should quickly resolve the issue.
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hi
my apple id has been disable,
as i has purchased more than 1000$ from app store and i have to update my apps and also i have planning to purchased more apps i will be appreciate if you activate my apple id.
i am impatiently waiting for new iphone.
i hope to buy many apps with this apple id and enjoy them
Viva AppleThese are user-to-user forums, you are not talking to Apple here.
Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
iphone 4 is disabled daugher does not remeber passsword wants to save pics? is there a way around it. has never been backed up on new computer and dont have old computer?
There is no way around this.
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HT4061 I bought a new Iphone and when I started the new one, the old is disabled
I´ve just bought a new Iphone 5c, but I still have the 3G and would like to keep it running with a different tel number.
But as soon as I started the new Iphone the old one started to to accept my passcode and now is disabled.
How can I unlock and back it up.:?Typically, when someone replaces an iPhone with a newer model and uses the same telephone number, the old iPhone's telephone connection is disabled, but the iPhone still works (nuch like an iPod Touch). Is that your situation?
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