New iphone 5s on TMobile not working

I got a new iPhone 5s for Christmas, came with a new sim card in it. But I am unable to make calls with it, it goes straight to T-Mobile's service line, which by the way has no representatives to talk to at the moment because of the holiday. Also imessage is only sent through my icloud email address. I thought I could turn off my iphone 4 for good but now I'm keeping it next to me again because my 5s isn't working. My 5s says its connected to the Tmobile network too, weird right? Any way I can fix this problem and get my 5s to start working?

I bought a T-Mobile iPhone a month ago and it was already activated when I got shipped to me. I didn't have to actiavte it.
Any T-Monile sim will show the T-Mobile logo when inserted and will show the signal bars . This is so you can use the T-Mobile data signal to activate if you have no WiFi, especially useful for iPads.

Similar Messages

  • HT4623 new iphone 5 home button not working (works 10% of the time, no rhyme or reason)

    New iPhone 5, home button almost never works. I occasionally get Siri (which isn't helpful) but mostly have to restart the phone to get out of whatever app I'm in. ANNOYING!!!

    Just to cover the obvious, you did peel the protective plastic covering the phone came with? It does not have prepunched holes for the button and the earpiece so the phone will work poorly with it on. Genuine scratch protectors that do have the appropriate cutouts are found at any respectable accessories dealer.
    Else, has the phone been moistened accidentally? A wet home button will probably start failing like you mention.
    Lastly, remember you're still on warranty for a year, even if you got it on Day One.

  • My autolock is not working since i update my iphone 4 and ipad to ios6. Even my new iphone 5 autolock is not working. If forgot to manually lock my ipad get hot and drained battery

    How to fix autolock screen thats not working?

    I have already tried this but still the same. I have also tried un-pairing my speakers and re-pairing! Still get broken playback at times. This even happens when I am close to the bluetooth receiver.

  • Restoring new iphone 4s to iTunes not working

    I'm trying to set-up my new iPhone 4s.
    I can get passed the Connected to iTunes screen

    Have followed the Steps in this Link...
    Old Phone to New Phone
    http://support.apple.com/kb/HT2109

  • NEW iPhone 5S back camera not working? Rattling noise heard when phone is shaken?

    I just got a gold iPhone 5s today as a free upgrade to my white iPhone 4. I did the iCloud transfer thingy, but deleted the pictures after transferring everything. I didn't check this before the transfer, but the back camera doesn't work in snapchat and the camera app. I tried switching to the front camera in the camera app and it worked. However, the rear camera STILL doesn't work. The only thing is a black screen. I tried pressing the camera button to take a picture... nothing. I even restarted the phone (by holding the home and power buttons) I tried shaking the phone and pressing in the camera. When I shake it, all I hear is something small moving near the top of the phone. What should I do????

    Take it back.

  • IPhone 4s back camera not working even after buying new iphone 4s

    Back when the ios 6 updates were coming out  in 2013 my iPhone 4 back camera stopped working, after trying way too many ways to reset the phone  and  finding others with this same issue I decided to start over I bought a new iPhone 4s so this one was better and 32gb instead of 16gb and it was 9 days later the back camera stopped working on my NEW iphone and still doesn't work to this day? What on earth should I do? How can this be fixed? I've tried hard reset, backing up the new phone, all the tricks I've tried on both phones do not work!!

    A new phone has a warranty.  So take it to an Apple store.  If they can't fix it, they will replace the phone.  Or do you mean: it stopped working after 9 days, but then you waited until the warranty ran out and then ask us?

  • TS1702 i am using iphone 2G, i have updated IOS 3.1.3, but i am not able to use whatsapp. the newer version of whatsapp is not working in my phone. please give me the solution.

    i am using iphone 2G, i have updated IOS 3.1.3, but i am not able to use whatsapp. the newer version of whatsapp is not working in my phone. please give me the solution.

    As newer iPhones and iOS versions are made, apps start to drop support for the older versions of the iOS. It looks like you have fallen victim to this. I commend you for sticking with the original iPhone until now, but it looks like it's time for an upgrade if you want to use apps that have dropped support.
    Also the new iPhone provides hundreds of new features and spec upgrades from the original. Check it out! http://www.apple.com/iphone/

  • My factory unlocked iphone 4s mms is not working with tmobile, please help...

    my factory unlocked iphone 4s mms is not working with tmobile, please help...

    Check out this link. It should fix the problem
    http://support.t-mobile.com/thread/17918?tstart=0

  • I HAD AN IPHONE AND DOWNLODED MANY PAID AND FREE APPS.MY IPHONE AND LAPTOP ARE NOT WORKING NOW.HOW DO I DOWNLOAD THE APPS INTO MY NEW LAPTOP SO THAT I CAN SYNC WITH MY NEW IPAD

    I HAD AN IPHONE AND I DOWNLOADED MANY PAID AND FREE APPS FROM ITUNES STORE.NOW MY IPHONE AND LAPTOP ARE NOT WORKING.HOW DO I GET THESE APPS INTO MY NEW LAPTOP SO THAT I CAN SYNC WITH MY NEW IPAD

    How to redownload purchased apps from the App Store

  • My orignal computer that I sync my iPhone 4 with does not work...can I sync it with a new computer?

    My original computer that I set up my iPhone 4 with
    Does not work.....can I use a new computer to sync
    The phone....how do I do this and is there a risk of
    Of losing any apps, music etc

    Try this:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive

  • My bluetooth just keeps searching on my new iPhone 5s and does not recognise my car bluetooth which was working perfectly with my 4s.

    My bluetooth just keeps searching on my new iPhone 5s and does not recognise my car bluetooth which was working perfectly with my 4s.

    Maybe it's because of Mfi approving (https://developer.apple.com/programs/mfi/)
    I have Sony bt GPS but can't use it with my wifi iPad because it's not approved.

  • IPhone 2G voice mic not working

    Has anyone come across iPhone 2G voice mic not working (not being heard by the other person) but works fine on speaker phone and bluetooth headset. It has been working fine so far and suddenly developed this problem! Any help is highly appreciated….

    I had that problem with my iPhone 3G after about 5 days.
    I just had Apple take a look at it.
    They cleaned it out, called it and stuff.
    Didn't work.
    Since I didn't drop it in water and it was not my fault in any way, they gave me a brand new one.

  • Iphone 4 headphone socket not working headphones won't go all the way in

    My iphone 4 headphone socket not working, the headphones won't go all the way in? any help, ideas?

    I bough a new ipad two a few feels ago and still haven't managed to used any headphones with it.
    It's very annoying as I'm currently in hospital and will be for a few more weeks and this being the reason I bought it!! Now I have to have it on very low volume and not use it in the evening  

  • IPhone 4 Reminders is not working

    iPhone 4 Reminders is not working - I can't access my reminders and just get new list screen which does not respond. Have switched phone off and on again, but this does not solve it.

    Hi
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings     
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                
    iOS: How to back up                                                               
    - Restore to factory settings/new iOS device.            
    Cheers,
    HKQ

  • ITunes on my iPhone 5 is suddenly not working.

    iTunes on my iPhone 5 is suddenly not working. Updated to IOS8.0 (not running 8.0.1) a few days go but was fine up until today. Now, when attempting to play a list of songs (artist, playlist or album) it rapidly shuffles through all of them without playing and then it displays a red square next to songs and won't play them at all. It seems to sync with my MBP but then new playlists I've created don't appear on the iPhone even though iTunes on the MBP has them appearing when I click the "on my iPhone tab. Tried the obvious quit and restart approach. No effect. Does anyone have any ideas?

    It's not a hardware problem. The same exact thing just happened to me. My husband reset all settings, not erase all content and settings, after the phone started back up, everything worked like normal again. You just have to redo your settings.
    General>Reset>Reset all settings
    Hope this helps you!

Maybe you are looking for

  • | HTC Rezound | - connect to PC help, sync with university email + music

    Hello all and welcome me, This is my first post here, hopefully not my last, however I came here with a problem that I would most utterly love to solve. For Christmas I got a new phone, the HTC rezound which I choose over the iphone 4s.  Now I finall

  • Need to export header created in splitter container in Excel using OO. How?

    Hi, I am using Object-Oriented ALV and have a header created using cl_gui_splitter_container containing the parameter selections from the front screen. I have got the header to appear differently when printing out using the print_top_of_page event bu

  • Triggering of PR from Salesorder

    Hi All,           Please guide me to know the configuration settings to trigger an Purchase Req from Sales Order. Here is the scenario, we have a purchase part (A00112233), some times this part is used as a Salable as well it is used as a component f

  • Windows xp Update/boot camp???

    can i get the windows xp update and use that to make boot camp work or do i have to get the full windows xp that is $200?? i am asking this because i just found a 50% off windows xp upadate so it would only be $50 for me to get that compared to the $

  • Contacts and Calenders Question

    Hi Apple People, I was wondering, could i be able to sync facebook contacts to my ipod contacts? Thank You Jotwah Email/FaceTime: [email protected]