New iPhone 6 asks for my girlfriends password to update apps, even though the phone is connected to my itunes account?
My phone is hooked up to my iTunes account, but when i go to update apps, it asks for my girlfriends iTunes password? I only go the phone today, but havent had this trouble before with iPhone 4 or 5.
Can anyone enlighten me as to whats going on? - Thanks
If that's the case you may have to disable wifi syncing in her user account using her iTuens library. I'm really not sure though. If someone does, hopefully they'll jump in here. The problem with chaning libraries is that when you do, iTunes will delete any iTunes media on the phone and replace it with the media in the iTunes library you sync with so hopefully this won't be necessary.
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My phone has been set up previously for itunes on my lap top but my phone now shows the connect to itunes message even though the phone is connected....Ive tried every thing I can think of ...now I cant use my phone ..please help ?
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo. -
IPhone 6 asks for a passcode but there is no passcode on the phone
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Has anyone had a similar problem? Is this trending with Hey Siri? I am not locked out of my phone. And neither phone, the first one or the new one, remembers the original passcode. I can put in the original passcode or another passcode, or I can simply hit the accessibility device that I use and click "home screen" and bypass the problem altogether. The actual message that I get is I'll say, "text my sister" and Siri will say, "you have to unlock your iPhone." Then I get a passcode prompt, not for the Apple Store but as though I had a real passcode.
Any suggestions? Wondering if other people have seen this and solved it. I have read about putting the phone in recovery mode. I'm thinking about doing that but the whole thought of re-entering my data for the 12th time – killing my hand – and then retraining Siri is discouraging. She doesn't know anything at all in the beginning. I restored her from my iPhone 4S, so she works very well in terms of knowing me and my vocabulary now. Very happy with the phone except for incessant passcode prompt.
Thanks. SigridMake an appointment at the genius bar of your local Apple store or contact AppleCare. Some Apple Stores in the US can replace the display in an iPhone 5 for $149. If it requires more than that, a replacement phone will cost you $229.
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My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?
Contact iTunes Customer support... it is not possible to bypass Activation Lock.
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I have a new ipad and want to restore my old..it asks for my ipad password.
How do I find the ipad password?What password are you refering to? A passcode lock on the ipad itself or the password for your apple id?
If its a pascode lock, then:
If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
If its your apple id, then:
My Apple ID
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ -
I've got an iPad and iPhone 4S, both of which are set up for facetime. When someone calls me, both the iPad and phone ring, even though the phone is set to receive facetime calls on the number and the iPad is set for an email account.
How can I change the setup so on the email only the iPad rings and on the phone number only the phone rings?No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that. -
I had a few questions regarding iCloud. My iPhone 4 recently broke and i didn't realize that I had to manually activate iCloud in order to back up my files, so therefore the information on the iPhone 4 was not backed up. Is it possible to enable iCloud now and back up the information even though the phone is broken?
Also, I was thinking about replacing the broken iPhone 4 with the 5, would my information automtically be transferred to the 5 as long as I log-in with my apple ID?
I would appreciate all the help I can get!!!
Thanks,
JaeHow can I access iCloud through the internet and not through the phone if thats possible? Now that I think about it, I'm not 100% sure that I didn't back it up.
Thanks -
my iPhone 5 has someone in Contacts that is not on my iPad or Mac even though they are all connected to my iCloud account how can I re-sycronise them?
Hello Mr Potatohead,
Thank you for the details of the issue you are experiencing with your iCloud Contacts. I recommend reviewing the sections titled "General troubleshooting," "Troubleshooting with iOS devices," and "Troubleshooting iCloud Contacts in Contacts on OS X Mountain Lion or later (or Address Book on OS X Lion)" in the following article for the issue you described:
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/ts3998
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I updated my IOS on my iPhone 4S and it locked up. I had to restore my phone and now iTunes will not go past the setup your phone screen even though the phone as been restored. How do I get iTunes to go past this screen so I can sync my phone again?
Depending on what iPhone you have when you get to the connect to wifi you should be able to activate your device over cellular data. Try doing a hard reset by holding the home circle button an power button until an apple pops up and the go through the setup again and when you get to the wifi part a option should be setup with cellular data iPhone 4 and above should give this option sometimes doesn't like showing up that's why u have to do a hard reset first
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Sounds like you do have an Exchange account setup on your phone. Have a Gmail or Hotmail account? They can both be setup as Exchange accounts. Have a work email account?
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I am unable to download free apps on my iphone,it ask for credit info.When i try to download it's telling me (There is a billing problem with a previous purchase)So i went into my account.It's showing a purchase inside of pokerist.com which i never made.I have a outstanding balance of 33.00 which i do not have.I only use that card to activate my account, that's why the payment didn't go threw.I do not use that account.So please can someone fix my account so i can get my life back.PLEASE
If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534 -
How do I install apps without sharing my credit card information, when I press install it ask for my apple ID I put it in and after it says to review my iTunes account
Click the none option for your credit card when you review your apple id
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I have a iphone 5 iOS 8.2 and occasionally it will not connect to the internet, even though the Wi-Fi show as connected. If I reboot the phone it will work properly. Any idea how to fix this?
Hello armygolfer61,
Thank you for using Apple Support Communities.
You can use the following article to troubleshoot your iPhone Wi-Fi connection:
iOS: Connecting to Wi-Fi - Apple Support
Cheers,
Jeff D. -
help!!! My new phone is asking for a password but I never set one and am locked out - what can I do?!?!
Is it asking for your Apple ID password or the passcode to unlock the phone?
If it's asking for your passode, use the steps in this article: http://support.apple.com/kb/ht1212 -
Hard restart iphone 4 asks for apple ID password
i normally sometimes do what is called hard restart for my iphone 4 (hold down the home button and the sleep button till the phone shuts down and the apple sign appears and te restarts) and the phone used to restart normally and asks for the lock screen code and when i enter it i access the phone.
for the past couple of days, when i do a hard restart, as soon as i enter the lock screen code and the phone unlocks, i get the small pop up window with my apple ID asking me to enter the apple ID password. and i enter the password and everything is normal.
i am jsut wondering, why does it ask for the apple ID password now upon doing a hard restart, when it didn't used to do so?mira_ishak wrote:
i normally sometimes do what is called hard restart for my iphone 4
WHO calls this a hard restart? Apple doesn't.
The process you decribed is actually called a "reset" by Apple. Not a "hard" reset, not a "soft" reset, and certainly not a "hard restart". Simply a "reset".
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