New iPhone 6 missing some camera roll photos

So I got a new iPhone the other day and set it up from a backup of the old one which I had just made as I always do. Everything was fine except in camera roll it says all the photos are there 500 or so but the ones from a couple of weeks ago are missing. According to the numbers they should be there but it goes from 3 week old photos to the ones I've taken today. Any ideas?

Peter
I apprecaite you taking the time to reply.
Looking at your response it seems that somewhere along the process the backup the photos/backup got corrupted.
I did a fresh install and then managed to save nearly all the photos but accessing the indicvidual files in the backup set and doing a batch rename of the file extensions to .jpg.  Once that was done I imported them in to the iPhone.
Took time to work all this out though, and I did have to reinstall the contacts from Outlook via GMail!
Regards
David

Similar Messages

  • New iPhone has trouble loading Camera Roll

    Got a new iphone, had icloud back everything up but camera roll isn't showing up. It's showing me that i have the correct number of pictures but it's been contstantly "Loading..." for 2.5 hours.  Any idea if they will load properly?  Anything I can do to expedite?

    Welcome to the Apple Community mmcgowan.
    When you restore from back up, the process will restore the OS and some initial data, it will then restart and allow you to use your device while the remaining data is downloaded and restored in the background. have you allowed enough time for this to complete.
    ensure that you have a decent wifi signal.

  • How do I transfer all photos and music from my old iphone 3gs to new iphone 4s? I have a new laptop because the old one broke and so do not have non camera roll photos or music stored anywhere apart from the iphone 3gs and cannot update io5 on the iphone

    How do I transfer all photos and music from my old iphone 3gs to new iphone 4s? I have a new laptop because the old one broke and so do not have non camera roll photos or music stored anywhere apart from the iphone 3gs and cannot update io5 on the iphone 3gs without erasibng everything. i need help!!!

    Syncing to a new iTunes library or computer will erase your phone. Only if you back up manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
    Do this:
    Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your device without syncing.
    Transfer your purchases the same way, choosing "transfer purchases" this time.
    When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
    Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPhone for the first time.
    Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
    There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
    About backups and what's saved:iTunes: About iOS backups
    How to back up and restore:http://support.apple.com/kb/HT1414
    How to download apps for free again:http://support.apple.com/kb/HT2519
    Saving other data is also described here. How to back up your data and set up as a new device

  • How do I import camera roll photos when setting up as a new iPhone

    hi
    I have a new iPhone 6, which has a software issue.
    The Apple Genius bar suggested I set it up as a NEW iPhone, rather than restore the backup I initially did from my 5S.
    What is the best way to restore the photos I have taken on the iPhone back to the camera roll? (I am using a PC on Win7)
    The Genius bar suggested saving the photos to My Pictures by dragging them off as if it were a flash drive.
    He then said I should add them back once my new phone is set up though iTunes & photos.
    My concern is that when I did this a few years ago, all the metadata with the photo seems to get lost and pics came back in random orders.
    is this still the case & will it work properly now, or does anyone have better suggestions for doing this (such as backing them up to iCloud, then restoring)?
    Thanks

    Just sync it
    iTunes: Syncing media content to iOS devices and iPod

  • How can I move Camera Roll photos from my old iPhone 3G to my new iPhone 4?

    Hi,
    I have just got my new iPhone 4 and I'm very happy with it, really a great step-up from my old 3G. I do have one question though, in my old iPhone 3G I have about 300 photos in the camera and I would like to export them and then import them to the camera roll in my new iPhone 4...is this possible?
    Thanks in advance for your input guys!
    //Richard

    Only if you restore your new phone from the backup of your old phone. Camera roll photos are included in your iphone backup. However, its not wise to keep photos in your camera roll. They should be imported to your computer on a regular basis. From there, you can then sync them back to your phone, but not back to your camera roll.

  • Photos missing from Camera Roll but but not from Whatsapp

    This is some weird situation here. I got my new iphone (6). Old one was 4s. I backuped to my computer, then restored from backup for new iphone. But last 10-12 photos are missing from camera roll but when i try to send a photo to one of my whatsapp contacts i can see those photos there. Dont know what to do to bring them back. Help please

    I also have the same problem. I upgraded a 3G to 4 iOS and lost one of 2 camera rolls. I've searched for the answers too and got next to nothing! I searched apple's support website using the iPhone as the device and used the key words: "iphone upgrade 4 lost photos" and got information on a mac laptop! I got more info by Googling the same key words but still no fix. So I called apple and after a few meager attempts I was told "Sorry they are lost". I asked about a fix coming out and was told they "are still examining the problem, to see if anything can even be done about it." Maybe it’s my fault for thinking any man made device could be dependable... I would give up my iPhone now and forever to retrieve those photos. They were mostly of my children, ages 3 and 5, taken over the last 2 years... starting in the AT&T store, the day I bought my iPhone.

  • How can I find/sync my old iPhone camera roll photos?

    I've searched about 5 different ways here on the forums and can't find an answer to this question. I recently upgraded my iPhone 3Gs to an iPhone 4. I backed up the old phone and just sold it a couple of days ago. Here's my problem: I can't find the folder containing my (old) camera roll photos so I can sync them to my new iPhone. I'm aware that iTunes doesn't back up camera roll photos, however I understand they are saved as part of the standard backup process. Are they included in the "iPod Photo Cache" and, if so, can I use this to copy them onto my new phone? Note that I was unaware until today that I can save camera roll photos on my PC using Windows Camera and Scanner or Adobe Photoshop; I'll start doing that tonight so I'll have them in a separate folder from now on. I'm running Windows Vista on my PC, FYI.
    Thanks,
    Steve

    Is there a way for me to save what's currently on my phone?
    No. If you restore your new phone from a previous backup, all data on your phone will be erased & replaced with the data from your backup. However, if you don't want to do that you can see if this will recover the photos in question from your 3GS backup:
    http://www.iphonebackupextractor.com/

  • TS4062 On my Iphone I have 1-Camera roll, two Photo Libraries, and 1 delete.  I cannot get rid of the Photo albums off the phone.  I cannot take things off my Iphone using the itunes because it doesn't pull the Iphone up.

    On my Iphone I have 1-Camera roll, two Photo Libraries, and 1 delete.  I cannot get rid of the Photo albums off the phone.  I cannot take things off my Iphone using the itunes because it doesn't pull the Iphone up.

    Pat2006 wrote:
    I cannot take things off my Iphone using the itunes because it doesn't pull the Iphone up.
    Correct. You don't use iTunes to get photos off the iPhone.
    See this -> http://support.apple.com/kb/HT4083

  • I created a photo album on my iPhone 4s - edited photos etc. but I cannot figure out how to transfer it to my pc (using Windows 8).  The only folder in the iphone drive is the one which has the Camera roll photos :( Help please - I really need the photos!

    I created a photo album on my iPhone 4s - edited photos etc. but I cannot figure out how to transfer it to my pc (using Windows 8).  The only folder in the iphone drive is the one which has the Camera roll photos Help please - I really need the photos!

    The camera roll is not part of the sync process at all.
    You should be importing these photos to your computer regularly as you would with any digital camera.  Youc an organize them on your computer and sync the to the iphone if you wish.
    The photos sync from the computer to the iphone is one way.
    The iphone mirrors the selected content of the computer to which it is synced.

  • I have the new iphone 4s and the camera shutter wont open so i can not take photos it is only 4 weeks old dose anyone know why? :(

    have the new iphone 4s and the camera shutter wont open so i can not take photos it is only 4 weeks old dose anyone know why?

    Have you tried resetting your device by pressing and holding the Home button and power button until the silver apple appears?
    The next step would be to restore the iphone as new in iTunes. If that doesn't work, make an appointment at the Genius Bar at the nearest Apple Store.
    Best of luck.

  • Iphone 4s, camera roll photos disappeared but still seem to be there is a usage

    hello my photos in the camera roll have disappeared and i cant find them aywhere, but when i look at my usage on photos and videos in settings it has a high usage like all my photos and videos are there,my background on the homepage still has my photo and my contact photos are still there but they just seem not to be in camera roll where they use to be, it was the old ios 5 when i noticed, i have just updated to 6 today and it is still the same can anybody help me with this please? very furstrating
    thank you

    If a restore does not bring them back, then they are gone.
    You should never rely on the iphone backup for your camera roll.
    Camera roll is temporary storage.  You should import these pics to your computer regularly as you would with any digital camera.  Once on your computer, you can include them in your regular backup of your computer.

  • How to copy non-camera roll photos from iphone

    Hi
    I have several hundred photos on iphone that I've lost on my laptop after hard drive failure. Apple store helped to copy camera roll photos to CD but can't help with the others. I REALLY want to get copies of these, even if they're not quite top resolution.
    Any suggestions about ways to copy photo folders off iphone? Battery problems mean I ned to do this quickly so iphone can be wiped for testing/software reinstallment.
    Many thanks
    Sue

    Sue,
    When you plug your phone into your Windows computer Windows should prompt you what application do you want to use to import the photos from your "digital camera" that you just plugged into your computer. It will display a list of compatible applications. Pick one, when it opens it should show the photos on the phone/camera and allow you to import them. Hope this helps!

  • Is there a way to retrieve camera roll photos after failed backup

    I backed up my iphone 4 to itunes (not icloud) yesterday, and today i went to the apple store to see if they could fix a broken lock button. They issued me a new phone, and assured me that i woult be able to retrieve my camera roll photos after restoring my phone from backup. Everything restored to my phone EXCEPT the photos. Some of them are very important to me and i would like to know if there is a way to retreive all of the photos through my computer, phone or itunes. PLEASE help me.

    The Camera Roll photos should have restored, as they are part of the backup, unless you had a corrupted backup. Connect the phone, right click on it in iTunes, and choose Restore from Backup. If you are given a choice of backups choose one from before you replaced the phone.
    However, the Camera Roll is not intended as a permanent store for photos; they should be transferred to a photo app on your computer or Photo Stream frequently, to avoid the situation you are now facing.

  • Photo Albums?   I have Camera Roll, Photo Library, and Picture.... why?

    I have 3 categories under my Photo albums on my iphone. Camera Roll, Photo Library, and Picture. Now looking at these three options shows 125 pictures in the Camera roll, 84 Pictures in the Photo Library, and 81 Pictures in the Picture option.... Now the problem I have is they are all the same pictures, just seems they are all in the Roll and some in the others. What I need to know is why? why purpose does this have, and how do I delete them from one, or will it delete them from all? would hate to have to think I have to delete them each 3 times... Not sure why it is like this but hoping the reason is simple and understandable. do different applications use pics from different categories? I am confused.
    Papamouse

    You certainly CAN create as many albums as you want. You do this by first creating the albums on your desktop, then syncing those albums to the iPhone. You can use Adobe Albums, but you don't need it.
    If not you can actually use the My Pictures folder, but I don't recommend that. Instead, create a new folder in My Documents. I call mine "iPod Pictures" (because I sync them to my iPod also). In "iPod Pictures" create sub-folders; name each one with the name of an album. Now copy the pictures you want on the iPhone into the appropriate "album" sub-folder. I shrink them to 640x480 in the process to save memory on the iPhone, but this is optional. It's easiest to do this with a photo editor like Microsoft Photo or the one I prefer, Google Picasa. It is free at picasa.google.com.
    Finally, put the iPhone in the dock and wait for it to appear in iTunes. Click on the iPhone in the left panel, then on the Photos tab. At the top there is a box labeled "Sync Photos From:" Click on the box and select the "iPod Pictures" folder. Then choose "All Photos" or "Selected Folders" as you prefer and sync. Each sub-folder will become an album on the iPhone.
    Any time you add or remove a folder or a photo in a folder the next time you sync the iPhone will be updated with the change.

  • Any way to open/retrieve encrypted Camera Roll photos

    I had to restore my iphone 3GS.....is there a way to open/retrieve the Camera Roll photos that were on this phone? I regularly sync'd this phone, with "encrypted backup" enabled. 
    I have since purchased a new iPhone4 and want to restore the 3GS encrypted backup (camera roll) to the iPhone 4.

    I'm sure it was the right backup since that was the only backup I ever did.
    Perhaps the iPod Touch issue which I brought it in for the troubleshooting later that day.. also caused it to backup the camera roll pictures up to a point too (The month and a half where I'm missing the other photos)?
    My device issue was that most notifications went missing and the inability for my iPod Touch to update any of my apps. It would show waiting/loading and then just return to a normal app icon like it had finished, but instead the update never occurred. The Apple specialist who helped me seemed puzzled and the final solution employed which worked was updating me to iOS 5.
    I had tried restoring to factory settings and reinstalling previously to going to the Apple store for help. It only fixed my problems for a week, before they returned.
    I do hope tho' I'm not SOL and the rest of the data is hidden in my backup..

Maybe you are looking for