New iphone 6, never been dropped or water damage. suddenly does not charge with any chargers. I have the verified apple charger and it does not work, have tried 3 others and still doesnt work. phone is now dead. wont charge, whats wrong?

I have a new iphone 6 (64 Gb) that i have had for roughly 2 weeks. Last night i plugged in my charger that came in the box with the phone and plugged it into an outlet that is not used for anything else. My phone suddenly stopped charging and gave me the message that the accessory is not supported. The box of the charger seemed hot at the time. Thinking it was a faulty cord, i borrowed a friends charger today (also the original apple charger) and it would not charge and gave me the same message. I tried three more chargers and still no charge and i got the same message every single time. My phone is now dead and will not turn on. Can someone explain what is wrong? And if i am going to need a new phone and if warranty should cover it since it was not user caused damage

warranty will cover it. Did you try only by changing the power adapter or did you change both cable and power adapter?
if you did the latter, see this page: https://www.apple.com/support/iphone/repair/battery-power/
you'll be able to contact Apple Support from there.

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My iPhone 5 won't charge properly, computer doesn't recognise it and the home button has stopped working completely, it hasn't been dropped or water damaged at all, any ideas?

My Iphone 5 won't charge properly, computer won't recognise the device and also the home button has stopped working completely, it hasn't been dropped or suffered any water damage, anybody else had anything like this? and what are the solutions? thanks

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

HT3302 How do I save an iPhone that has been dropped in water?

iPhone took a dip in the pool last night, removed the SIM card and put in a bag of rice overnight. Not powering up this AM. Thoughts?

You should have waited at least 3 - 4 days. In any case, especially if the pool was chlorinated, there was virtually no change of salvaging the phone anyway.
Bring your phone and $199 to Apple for out of warranty replacement.

HT1296 i want to sync my itunes to a new iphone that has been restored from a backup on my old one, how di i only sync the music without erasing everything else like contacts and messages?

i have just got a new iphone 4s, replacing the last one i had, and i have restored it from itunes with the data from my last iphone. i want to sync the music to this but it is already synced with the last computer i had, so how do i sync my iphone without erasing every bit of content from my iphone, such as the things that are important to me like the contacts and messages and photos?
please help!
Thank you!

Only iTunes content and photos transferred from another computer is affected when transferring iTunes content and photos from a different computer. Contacts aren't touched unless you choose to sync contacts with a supported address book app. Messages aren't included with the iTunes sync process and the same for photos/videos in the iPhone's Camera Roll.

HT1414 I went to update my iPhone 4 to ios7.0.4 and it was downloading and then i got a screen that has the iTunes logo and a charger with an arrow pointing to the iTunes logo. How do i fix this so that I can get on my phone?

How do I fix my phone? I went to dowload ios 7.0.4 and it went to this blank screen wih a charger pointing up to the iTunes logo.

http://support.apple.com/kb/HT1808
you may have to do those steps a few times.

I Drop My Ipod Alot And Now It Wont Charge It Wont Show My Notifications Even Doe They Are On My Home Button Wont Work Just A few Times But Thats It.and when on my vine i doesnt let me hear my vines idk why

PLEASEE HELP I Drop My Ipod Alot And Now It Wont Charge It Wont Show My Notifications Even Doe They Are On My Home Button Wont Work Just A few Times But Thats It.and when on my vine i doesnt let me hear my vines idk why

You broke it, you will need to get it serviced or replaced. The drop voided your warranty so you would have to do an out-of-warranty replacement with Apple.
Please don't type in headline style, i.e. capitalizing every word.

I had my iphone 5c in my lifeproof case in the water and when i took my phone out there was a few drops on it but i didnt worry about it, but now it wont charge at all except to 4% and then it stops and ive had it in rice for 8 days........WHAT DO I DO

i had my iphone 5c in my lifeproof case in the water and when i took my phone out there was a few drops on it but i didnt worry about it, but now it wont charge at all except to 4% and then it stops and ive had it in rice for 8 days........WHAT DO I DO

It sounds like the LifeProof case may have leaked. Did you pay for the Waterproof protection? If so, you can file a claim with lifeproof, pay the deductable, and get a replacement.
If you didn't purchase the Waterproof guarantee, if you have Applecare Plus, $79.00 will get you a replacement. If you don't have AppleCare Plus, then this is a $269.00 replacement lesson.

HT6154 My iphone randomly turned off out of nowhere. I was getting dressed, my phone was working one minute then literally the next it syopped now it wont charge i cant turn it on however the phone is on cause i called it and it rang. What to do? help ple

My iphone randomly turned off out of nowhere. I was getting dressed, my phone was working one minute then literally the next it syopped now it wont charge i cant turn it on however the phone is on cause i called it and it rang. What to do? help please. I tried putting it in DFU mode but my lock button doesnt work and my phone wont charge so i cant connect to itunes

There is no reason to put it in DFU mode, a reset should work. Although, without a working power button it is not possible to reset the device.
Sounds like it is time to replace the damaged device.

HT1386 i deleted some songs from my iphone 4. now when i try to re-add them to my phones itunes, they wont add. whats wrong? new songs add. but not the old ones! help please

i deleted some songs from my iphone 4. now when i try to re-add them to my phones itunes, they wont add. whats wrong? new songs add. but not the old ones! help please

Hey renie1515,
Thanks for using Apple Support Communities.
When you download past purchases on an iOS device or computer, that device or computer becomes associated with your Apple ID. This article describes how to manage these associations.
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days.
Note: Removing a device from your Apple ID does not override the 90-day timer. You must wait 90 days from the day the device was first associated with your Apple ID before it can be associated with another Apple ID.
Have a nice day,
Mario

I have an iPhone 3GS that I dropped in water. It still does everything but get service, can I back it up and transfer its data to a new iPhone 3GS? I heard something about how loading a backup from a water damaged phone could mess up the new one...

I have an iPhone 3GS that I dropped in water for a moment. After drying it and everything, it still does everything but get service. Can I back it up and transfer its data to a new iPhone 3GS? I heard something about how loading a backup from a water damaged phone could mess up the new one... is this true? I would truly appreciate the help, please let me know, thanks!

Sounds like your phone is in recovery mode. In this case, all data on it is gone. There's nothing to back up.

IPhone has never been synced to a computer, don't want to lose contacts. If I set up as new phone, will I lose my contacts?

Setting up an iphone on behalf of someone else. iPhone has never been backed up and has never been synced to another computer. I have not found any clear answers on the internet so far. Any response will be appreciated.

Hi there SashTash,
You may find the information in the articles below helpful.
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/ht4137
Follow these steps to erase your device, set it up as if it were new, and preserve your data before erasing it. If you're going to give away or sell your iOS device, follow these steps.
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/ht1296
-Griff W.

My "4" won't turn on, won't charge when connected to charger or computer. I've tried to reboot and it still doesn't turn on, its never been dropped or had water damage. My warranty ran out on feb. 23, help!

My "4" won't turn on. It won't charge when connected to a charger or to the computer. It's never been dropped, or had any water damage. It looks like its brand new! The warranty ran on on Feb 23rd, help!!!

Hello Breejumpp,
Try Reset ( No Data will be lost )
Press and Hold the On/Off switch (On top your iPhone) and the Home Button (Button at the bottom of your iPhone screen). Hold both the keys simultaneously for atleast 10 to 15 seconds and you should see an Apple Logo coming up on your screen, once you see the Apple logo you can then release oth On/Off switch and Home button and wait for your iPhone's Home screen.

HT1766 hi, i just tried backing up my iphone on icloud but th option to 'Back Up Now" doesnt work. when i tap on it, nothing happens. Im worried because my iPhone has never been backed up before

hi, i just tried backing up my iphone on icloud but th option to 'Back Up Now" doesnt work. when i tap on it, nothing happens. Im worried because my iPhone has never been backed up before. Please help

Reset the phone then try it again: hold down the home button along with the sleep/wake button until you see the apple, then let go.

When my husband set up his new iPhone I read a message wrong when it popped up on my phone and now our messaging is synced. Is it because we have the same apple ID? Do we need to change that?

When my husband set up his new iPhone I read a message wrong when it popped up on my phone and now our messaging is synced. Is it because we have the same apple ID? Do we need to change that?

Yes, its best to have each individual apple ids. You can also go to settings, messages, send and recieve, start new conversation from, make sure there is a check mark beside each of your own individual email, not the same one on each phone.

My ipod 4g has been working fine for the last 2 years until now, it wont charge or connect to itunes what so ever. it will connect to the dock and play music but just wont charge on any charger, computer,cord,anything. its making me so frustrated

My ipod 4g has been working fine for the last 2 years until now, it wont charge or connect to itunes what so ever. it will connect to the dock and play music but just wont charge on any charger, computer,cord,anything. its making me so frustrated i think it has somthing to do with the battery but im not sure because it still turns on. Im for sure that its the ipod and not the cord or outlet and charger. somone please help!!!!!! I tried everything besides opening it up.
I dont know what to do???????

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

New iphone 6, never been dropped or water damage. suddenly does not charge with any chargers. I have the verified apple charger and it does not work, have tried 3 others and still doesnt work. phone is now dead. wont charge, whats wrong?

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