New iPhone 6 Plus crashed during ios 8.1 update and iTunes isn't recognizing the device

I deleted a bunch of pictures and music on my phone to have enough storage space to back up my phone. I decided to update my phone first (ios 8.1) and it seemed to be going smoothly. It's hard to remember exactly what happened but when it was almost complete, something went wrong and it indicated that it hadn't installed correctly. It said I needed to clear more storage space in order to complete the installation so I restarted the phone. When it turned back on, I attempted to install the update again (the storage wasn't an issue) and it immediately went into "verifying install" mode before shutting off. Now I only have the screen that indicates I need to plug it into iTunes but the device isn't recognized when I plug it in. Powering it down, holding down different buttons, etc. doesn't work! Help!

Which OS?
iOS: Device not recognised in iTunes
Windows: http://support.apple.com/kb/TS1538
Mac: http://support.apple.com/kb/TS1591

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So...thanks Apple! You completely bricked my phone with the most recent update.
Status since 9/17....
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I'm not too excited about going into the Apple store given all the iOS 8.0 issues and fan-boys buying the newest 6 (holding out for 6s if possible).
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Message was edited by: qunniu

What are you doing to try to transfer them and what error are you getting? There are probably a dozen possible reasons, so narrowing it down would be very helpful.

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I have the same problem. Running Win 8 64Bit, updated to latest ITunes and now will not recognize phone or pad. Followed all advice from Apple (uninstall/restart/re-install, all in exact order) ... nothing. Spoke with Apple tech and walked through the whole process, but no resolution. Tech was trying to be helpful but has no way of addressing issue.

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Yes if they have it. You have a 14 day worry free period to do so. You can also call in for exchange but they'll charge you for it until it arrives back at their warehouse and charge falls off.

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There is no hard or soft iPhone reset. There is just a reset, which is similar to a computer restart.
Any error message provided when trying to join any of the 4 open networks at your workplace?
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Regarding where an iMessage is shown as being sent from, on your iPhone go to Settings > Messages > Receive At > Caller ID.
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Hey BuePod,
What the guy meant my "...kick the iphone out of recovery mode..." please read below & I had included a link below to his comments;
"To kick the iPhone out of recovery mode following the downgrade you’ll also require Umbrella, handy little app which you can obtain from my site here (Umbrella-4.00.80.zip) or direct from the authors iPhone firmware site. I didn’t allow it access through my firewall (tries to save SHSH blobs, by design, on a remote server – not required to kick out of Recovery Mode). This simple app has the advantages of not requiring additional DLLs or other files installing, functions on x32 and x64 systems and not attempting to do anything untoward to your system."
(http://williamfaulkner.co.uk/2010/07/downgrade-iphone-3g-from-ios-4-to-ios-3-1-3 -inc-windows-7-x64/)

My new iPhone 6 plus just went to a black screen and will not turn back on. If you hit the home button for siri to come on it still works, and if you plug it into the wall it makes the vibrate noise. The screen just won't turn on.

I was looking up a song on the internet, and my internet was being slow, so i was going to the settings to turn internet/wifi off so i could use data. When i did that the screen just went completely black. I didnt know what happened so i plugged it into a circuit into the wall to see if it needed charging. It made the buzz noise when i plugged it into the charger, and siri still works if you hold the home button down. I don't know what to do to get it to turn back on... If anyone knows what to do please help. thanks !

Hey there Maggie,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting tips that can help you resolve the blank black screen issue with your iPhone 6 Plus.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If you see a solid color screen (black, white or blue)
Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
Reset your device while it's plugged in.
If resetting doesn’t fix the issue, restore your device.
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TS1363 I'm trying to update to newest software, but during proccess, an error accured, now the iphone 4s wont do anything, it only shows plug into itunes. when i do, the device is not recognized by windows or itunes. any ideas?

im trying to update to newest ios version. but during the proccess, an unknown error accured, now the device wont do anything, just shows the plug into itunes screen. the device does not show in windows or itunes. the iphone wont do anything. i tried restarting, it shuts off and back on, but only shows plug into itunes thing. any ideas?

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
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I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
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5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
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Hi there gwbell,
You may find the troubleshooting steps in the article below helpful.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If you receive another error when restoring, take note of it, an take a look at the troubleshooting steps in the article below.
Resolve iOS update and restore errors
http://support.apple.com/kb/ts3694
-Griff W.

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okay im having problems with my iphone, it was disabled and i went to itunes to restore the phone, now that it has itunes is not recognizing my sim card that was originally in the phone during the disablement and the restoring, so i have a phone that says no service but has a sim card in it. what do i do

iPhones require a SIM card for activation. The SIM does not need to be active, but it must be for the carrier the device is locked to.

Hey i have a normal i phone 4 and have just done all the iTunes, macbook and iphone updates and i can not get the devices thing to come up in the tab on the left in iTunes. and i have done that itunes trouble shooting thing with no luck.. plz help

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Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
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In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

Ok, I have two itunes library account one for the PC and one for my Mac, I have my first iphone on my PC, but i just upgrade and I would like to use my new iphone on my Mac but all of my apps and other stuff is in the first library.. How do I put my apps

ok, I have two itunes librarys account, one for my PC and one for my Mac, I use the PC for my iphone, but I upgrade my iphone and all my apps and
stuff is on the first itunes library. How do I put the apps from one iphone to the otherusing two dirffernt itunes library? please help..

Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

IPad iOS 6 WiFi, iMessage and iTunes store problems - not the usual

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iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
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http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
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http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
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https://discussions.apple.com/thread/4010130
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~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
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New iPhone 6 Plus crashed during ios 8.1 update and iTunes isn't recognizing the device

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