New iphone...already has itunes username and i dont know how to change it

i just bought a new iphone yesterday and it already has a itunes username in it and i have no clue how to change it. i can't access any apps or anything until i do so.

A new phone would not have someone else's account on it. Regardless, do a restore in iTunes and it should put it back to factory original. You can also go to Settings - General - Reset to wipe the iPhone and put it back to a blank out of the box phone.

Similar Messages

  • HT201303 hi so my payment was declined in itunes store and i dont know how to fix this problem,but all details entered correct....so whats the story?

    hi so my payment was declined in itunes store and i dont know how to fix this problem,but all details entered correct....so whats the story?

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • HT203167 I had music on an old itune account and i dont know how to find it.. it was under an old email account

    I would love to find my old music, and i dont know how to find it or how to blend it into my new accounts?

    It will be wherever you put it.

  • HT1349 I changed my passcode lock and typed it in 2x to confirm it. Now that I type exactlly what I put in it keeps telling me to connect to ITunes. Now I dont know how to change it from there

    I just changed my passcode lock for my I-pod touch 4g because some people found out my code. I confirmed it and everything but it still will not work. It said' Passcodes match' now every time  I type in the same exact thing it says "Connect to I-tunes". I have connected to I-Tunes a ton of times but i don;t know how to change it. Can someone please help me and tell me where I need to go to change it?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT1918 i dont remember my sercurity questions and i dont know how to change them

    im on a pc and i cant change them

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • Hi, just had my pac code transferred over, but when i call someone my own new sim card number comes up and not my original number. On setting s the sim card number is on and I dont know how to change it. Any ideas?

    I took out a new contratc with three and they have imported my number, but my sim card number keeps coming up when I make calls. How to i change the settings on the ipone to reflect my original number. Any ideas please?
    Thanks

    Are you able to change your number is Settings>Phone>My Number?

  • Firefox changed to another language and i dont know how to changed i back

    fire fox crashed,i uninstall ed it. i download a new version in English ,but is coming in Arabic when i started.

    Did you check if there were leftover files in the Firefox program folder?
    Do a clean (re-)install:
    * Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 4.0: http://www.mozilla.com/en-US/firefox/all.html
    * Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    * Do not remove personal data if you uninstall the current version.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

  • I forgot what my apple id security questions are and i dont know how to change them. How can I change it without calling Apple?

    how do i reset my apple security questions without calling someone at apple?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • My daughter just synched her new iphone with her itunes account and it wiped out her contacts and pictures. Is there any way to recover them?

    My daughter just synched her new iphone with her itunes account and it wiped out her contacts and pictures. Is there any way to recover them?

    Sorry, unless she backup up the new phone before or is using iCloud to save the photos, the photos are gone.

  • Me and my partner are currently using the same apple id and have no space left on our devices. We are currently waiting on the iphone 6 plus to arrive and don't know how to transfer all data to the new phones.

    Me and my partner are currently using the same apple id and have no space left on our devices. We are currently waiting on the iphone 6 plus to arrive and don't know how to transfer all data to the new phones.?

    I don't know if I'm asking this all in a way that can be understood? Thanks ED3K, however that part I do understand (in the link you provided!)
    What I need to know is "how" I can separate or rather create another Apple ID for my son-who is currently using "my Apple ID?" If there is a way to let him keep "all" his info on his phone (eg-contacts, music, app's, etc.) without doing a "reset?') Somehow I need to go into his phone's setting-create a new Apple ID and possibly a new password so he can still use our combined iCloud & Itunes account?
    Also then letting me take back my Apple ID & password, but again allowing us (my son and I) to use the same iCloud & Itunes account? Does that make more sense??? I'm sincerely trying to get this cleared up once and for all----just need guidance from someone who has a true understanding of the whole Apple iCloud/Itunes system!
    Thanks again for "anyone" that can help me!!!

  • I recently purchased songs from itunes via my pc and I dont know how to get them onto my iphone? When I click the sync button it says I will lose all the music currently on my iphone.. Help :(

    I recently purchased songs from itunes via my pc and I dont know how to get them onto my iphone? When I click the sync button it says I will lose all the music currently on my iphone.. Help

    If you're syncing with a different iTunes library than the one you previously synced with, then there is no way around it. You're gonna loose the old data. The only way round it would be to make sure that all the music files on your iPhone is also in your iTunes library. If you still have access to the computer with the old library, you could copy the files on to an external harddrive, and then import them into your new iTunes library.
    If it is in fact the same library, then the music currently on your iphone, is also in your itunes library. Just make sure that the artists/albums/playlists, or whatever you sync contains these tracks, that you allready have on your phone and don't want deleted. What i do is, i create a playlist specifically for my iPhone, and i set it up to only sync with this playlist. Whenever i hear a track from my iTunes library or buy a new track that i want on my phone, i just drag it to this playlist and next time i synchronize, it's there without deleting anything else.

  • Hey sorry I just got my Iphone and i downladed a game on my computer from itunes store for my iphone 4 and i dont know how to get it from my computer to my iphone... can yall help

    Hey sorry I just got my new Iphone 4 and i downloaded a game from itunes off my computer and i dont know how to get it onto my iphone 4 please help

    There are two ways, you can sign into the app store from your iPhone, select upgrades at the bottom, select purchased, select not on this iPhone and download from their or plug your iPhone into iTunes, left click on your iphone in the left pannel, select the apps heading, select the game you downloaded and select sync at the bottom of the screen (make sure there is a check mark in the box beside sync apps). If the game is over 20mb you will have to be connected to wifi to download it directly on your iphone

  • I just got my iphone 5c ...went to the apps store and started a new id...its stuck on the privacy policy and i dont know how to get it off that ...please help

    I just got my iphone 5c ...went to the apps store and started a new id...its stuck on the privacy policy and i dont know how to get it off that ...please help

    Hi Bam,
    I am so ecstatic to hear that you are wanting to open an account in your name! We offer an Assumption of Liability that would allow you the current account holder to give permission for you assume liability of your number. Click here for information on how the process works http://vz.to/HverXe .
    Thanks,
    PamelaF_VZW
    Tweet us @vzwsupport

  • I have Itunes Match and want to know how to put music back into the Cloud after I have downloaded it and finished listening to it. I need the space on my Iphone/Ipad back after I'm finished listening to the music I wanted.

    I have Itunes Match and want to know how to put music I have downloaded from the Cloud back in the Cloud for storage after listening to it.

    TThis answered my question - thanks very much

  • HT4623 i was upgrading my ipad, for atleast 4 hours.. the screen remains itunes.. and i dont know what to do.. please help me

    i was upgrading my ipad, for atleast 4 hours.. the screen remains itunes.. and i dont know what to do.. please help me

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 4: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

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