New iPhone can't find old iPhone's backups

Hello,
I got a new iPhone from the Apple store today and they told me to plug it in and everything will be the same way it was. I got back, plugged it in and it asked me for a name and I put in my name (I think this was different from my original iPhone name). It took a while and installed the OS and after installation when I right-clicked on my iPhone in iTunes and clicked "Restore from backup.." my old iPhone did not show up as one of the back-ups. My apps, contact's are all restored but my text messages and pictures are missing.
I went /User/Name/Library/Application Support/MobileSync/Backup and there I have all my previous versions that I had sync-ed up (all names are encrypted but I can make out by the mod times). But for some reason they are not showing up as a back up option in iTunes. I also tried to do a clean factory install on the this new phone but the old backups still don't show up.
Any ideas on how to load those back-ups?
Thanks for reading and much appreciated.

some more information. In my backup folder I have backups 1 - 15. #1 is a copy of the latest phone and #2 - #14 are my older backups. I renamed #1 to numOneCopy, made a copy of #2 and gave it the same name as #1 to "trick" the iTunes into restoring to the latest copy as that is the only one that appears under "Restore from backup..".
It didn't work at all. The weird part is that all my older backups are about a gig in size making me think that a lot of the information I'm looking for is really in there. Just don't now how to make iTunes read it..
Any help is much appreciated!

Similar Messages

New iBook / Can't find old files

Hi -
I just got my new iBook G4 today, started it up, it prompted me to connect the new iBook to my old iBook and it transferred all the files.
Fine and dandy, right?... Not quite.
I decide to do a "Find" for one of my docs. No go. I went in and manually found the document (so it did exist)...
Anyone have an idea how to make this problem go away? Is it an indexing issue? If so, what's the solution?
Thanks!
Mac OS X (10.4.5)

Hi Bmmm,
I believe Abe solved your problem, correct? I noticed you marked the tread as solved, but you did not award any points to Abe for solving it.
One of the responsibilities of the original poster (sometimes referred to as OP) is to award points to the "solver" as well as the most helpful. The reason being, not only does it show how the problem was fixed, but it 5-10 points (depending on helpful or solved) to those who helped the most. I like to think of it as paying them back with Monopoly money. It doesn't count anywhere else, but here. The reason for these points (I believe) is to show a rough estimate someone has been helpful as well as reduce the number of slipshod responses (the idea that someone will put the extra effort to try solve/help the problem). It has become proper etiquette when posting in the forums to issue these points (my opinion). I am not an Apple host/moderator, nor do I have any authority/say in this forum. I am "just another brick in the wall". It's up to you; I just thought it was something worth mentioning.
Thanks,
Jon
Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more... Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight..

New iMac can't find the old iMac via Ethernet

I just bought a new 27" iMac and I am trying to migrate data from my old iMac.
I have the two machines hooked together via Ethernet and have Etherenet turned on in the source iMac but the new iMac can't find the old iMac. The pinwheel keeps spinning with no success. What should I do here?

Gramps wrote:
What FireWire?
There is no FireWire port on the new machine so this is a non-starter.
Unfortunately you didn't read my post very thoroughly. You are correct, the new iMacs do not include FW however your old Mac probably does. For just that reason and more Apple makes a Thunderbolt to Firewire adapter which you can use if you opt to use FW Target Disk Mode. You can find the adapter by going to your Apple online store or Amazon carries it to. Here is the Amazon link:
http://www.amazon.com/Apple-Thunderbolt-to-FireWire-Adapter/dp/B008RXYOKY/ref=sr _1_1?ie=UTF8&qid=1366831510&sr=8-1&keywords=thunderbolt+to+firewire+cable
However as I mentioned use TM or a bootable clone with Migration Assistant. If your old Mac was using any verison of OS X from Leopard (10.5.x) on at the very least you should have a Time Machine backup!
Also use Pondiini's guide as AnaMusic suggests, it's THE GUIDE for using Migration Assistant and Setup Assistant. He has also created excellent guides for Time Machine too.

How can I find old pictures

How can I find old pictures I have lost ?

Pictures from where? Did you shoot the pictures with the iPad which would have them saved them to the Camera Roll? If so, you can restore from a backup if you have a backup with the photos in them.
Do you ever backup your iPad? If not, there is no way to recover them.

Upgraded to 10.4 and can't find old pucheses on the cloud.

Upgraded to 10.4 and can't find old pucheses on the cloud. Was working fine with the older version

Check whether these items are still available on iTunes. iTunes lets you redownload only the items that have not been modified or removed from the iTunes Store since you purchased them.

I can't find my last icloud backup

I've changed my iphone 4 with a new one, always 4, but now I can't find the last Icloud backup that i did few hours ago..
What can i do?

If your replacement phone has already been updated to the latest iOS (6.1.3), you should be able to access any available iCloud backup. Try going to Settings>General>Reset, tap Erase All Content and Data, go through the setup screens on your phone and when given the option, choose Restore from iCloud Backup, then sign into the iCloud account your backed up your old phone to. See if the backup you're looking for is listed. If it isn't, it must not be in your iCloud account.
If you still have the old phone, you can back it up to iTunes instead and restore to that backup.

HT203756 How can I remove 'old' or 'incomplete' backups from iCloud?

How can I remove 'old' or 'incomplete' backups from iCloud?
When I attempted, the iPhone 6+ message asked if I wanted to remove ALL of the backups... without giving me the option of selecting the specific one I wanted to remove.
I had performed 'backups' of my old iPhone, but, when I tried to RESTORE to the REPLACEMENT iPhone, at least one of the iCloud backups shows 'incomplete'. There was no 'error' on the original iPhone...when it 'failed' to complete the backup.
Now, I would like to 'clear up' the 'storage' on the iCloud, but am unable to select specific ones. I can either keep all instances or shut off iCloud Backup which would, according to the message, remove/delete ALL of the BACKUPS.
This shouldn't be this difficult.....

I too wondered how you remove apps from iCloud. Judging by the quantity of questions, comments, suggestions and replies (some rather rude) there is a clear need for Apple to make their literature a lot clearer. The page describing what iCloud backs up refers to "app data" as an item which is backed up. To the uniniated this might mean the app program but it seems not. The app is "bought" via iTunes or the App Store and details of your purchase (free or otherwise) is held there separately on the server.
It would be nice however to be able to remove the reference to junk I have downloaded and decided I don't want so that it doesn't appear on the purchased apps listing! Apple please note this.
It must be remembered that Apple products come pitifully supported by manuals "out of the box" on the assumption that it is so easy to use the product that no explanation is needed. They forget that most buyers of Apple products (me included) don't know (and don't want to know) how they work, so when something is not obvious they are required to plough through Lord knows how many web pages of "knowledge base" material until they find an answer.
All I can add is that it is worth spending time reading the multiitude of discussion threads before asking the question yet again...

Updated Apple ID email and now can't find my older iCloud backups.

I recently changed my email address and now can't find my older iCloud backups. Surely they are still there, aren't they? Any ideas how to locate them? I am missing some important data I need to restore.

Hi El Boz,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you simply changed the information or email address associated with your Apple ID (as opposed to creating an entirely new Apple ID), you may find the following article helpful:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Regards,
- Brenden

HT201250 My MacBook Pro (using OSX 10.7.5) suddenly can't find the Time Machine backup disk, which is on the harddrive of my desktop iMac. What to do?

My MacBook Pro (using OSX 10.7.5) suddenly can't find the Time Machine backup disk, which is on the harddrive of my desktop iMac. What to do?

Inherit a Backup
Inherit a Backup (2)

Lost my Iphone and labtop with Windows 7. Got new Iphone and PC, but can only find old purchased music in Purchase History via Itunes on pc, but not get it sync to new Iphone.

Got new Iphone and labtop with Windows 7.
Now can only find the old purchased music via old phone in Purchase History.
How can I get the purchased files into Music list in Itunes, in order to sync with new Iphone ?

Go to the iTunes app on your iPhone. On the bottom tap Purchased. Once that loads, choose the Artist you just downloaded, then the album, then click the cloud icon. This will download the music to your iPhone and will not charge you for it.

New install of iTunes can't find old library

Hello, iTunes experts. I'd greatly appreciate your help.
I put a new hard drive in my computer and did a fresh install of Windows XP Pro and iTunes. My iTunes library has only a few tunes I've purchased, and the rest have been imported from .wav files elsewhere in my computer. Apparently those songs are not actually in iTunes, but just a pointer in the .xml index file.
I would like to connect my old library up to the new instance of iTunes without re-importing everything and re-purchasing what I've bought in the past.
I've followed all the instructions I could find on the web (copy the iTunes Music folder from the old hard drive to the new, change the location in Edit --> Preferences --> Advanced tab, do a Consolidate Library, etc.), but I can't seem to make the new instance of iTunes find the library, either in the new location or even the old one. But I am able to re-import songs successfully, although when I try to play them I get a message that this computer is not authorized to play them.
I'm pretty computer-savvy; this shouldn't be this hard. What trick(s) am I missing?
Windows XP Pro, iTunes 7.6.2.9, The old hard drive is still in the computer as a secondary drive and the old installation of iTunes on it still works (for now).
Thanks very much,
Ted

These sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Restoring data on new drive, time machine can't find old drive because it backed up my old clone drive instead. now what?

My hard drive failed on MB Pro 2008. i was able to start up using a super duper bootable clone on an iomega external drive (the clone was from 6 months ago unfortunately). once the computer started up, it saw the failed drive and i was able to retrieve some new data created since my last time machine backup 10 days ago. i then plugged in another external drive with my time machine backup on it and tried to backup the failed harddrive once more before going to buy a new HD and getting rid of the failed one. INSTEAD of backing up the real HD, time machine backed up the clone drive which is 6 months old. now that i have a new HD and OS 10.6.3, when i try to restore data from the last time machine backup of the real HD (12/27/12), the only option i'm getting is from the backup of the CLONE drive which is 6 months older. i know the info is there but the transfer data option isn't seeing that drive. what do i do???

If I understand you correctly, you have a Clone of your original internal HDD and a Time Machine HDD that backed up the Clone. If it backed up the Clone HDD and deleted the prior backups, then your data is gone. If it backed up the Clone for only the changes made since the Clone was created, the data should be there.
Open Time Machine and see what actually is there. If you cannot open it, Click on the Time Machine icon on your desktop. It will give you a display showing one folder (Backups.backupdp). Open that folder and it will show another single folder. Open that one and it should display folders that are dated for each day/week that backups have been made.
If there are 'old' folders in there, you can access the data by opening then up as the image below indicates:
It may be tedious, but it is better than not having the data.
Ciao.

Getting wife a new iphone..backup questions

Not too good in using itunes. My wife has an iphone and my limit to itunes is putting some songs on my ipod.
I want to surprise my wife with a new iphone this week and before I get her a new one I want to make sure I save all of her content and most importantly phone numbers because I actually want to clear it out before going to the verizon store because I want to transfer her old iphone to my daughters # and have her start using it.
So I guess my questions are...
How do I first backup all of my wife's content on her phone (phone numbers and photos) ?
After I back it up is there an easy one step process to clear the phone out of everything so I can have my daughter start using it?
Once I bring the new phone home, how do I get the phone #'s onto it that I backed up previously?
Once I transfer her old phone to my daughter do I need to rename the phone or anything since they both use the same computer but have different itunes accounts?

To get the phone number displayed in the notification ar you could try the following
Settings - Phone - My Number

Exact sequence to backup, wipe then restore new iphone from backup?

Like a lot of people I'm hoping to switch from a 3g to a 3g s next friday. One thing I'm slightly confused about, due to a previous bad experience, is the whole backup and restore thing. A few months ago my iphone was replaced by apple as it was faulty. I did a restore from backup with the new iphone and somehow it got screwed up. None of my apps got transfered to the new phone, I had to install them manually and lost all my game saves.
Please can someone post the exact step by step sequence including wiping all data from the old iphone?
thanks in advance
Kev

For backup, see the iPhone Manual, page 139-140.
When you connect your new iPhone to iTunes, you will be given the option to "Set up as new phone" or "Restore from a backup" with a list of the available backups you can choose.
To erase your old iPhone, connect iPhone to your computer or a power adapter. Choose General > Reset and tap “Erase All Content and Settings.” This feature resets all settings to their defaults and removes all your information and media on your iPhone by overwriting the data stored on iPhone.

Old Logic + a new Mac = can't open old projects anymore. De/re-install?

Hi everybody,
maybe someone can advise me with this problem:
I bought a new Mac recently, did install a fresh OSX 10.5 and then used migration assistant to transfer my old user account from my old Mac (10.4), incl. all files. It did take a night, but it worked - or so I thought. Actually all applications work as they should, except for Logic. I had to re-authorize a few plug-ins, but then all seemed to be cool. I can open a new project, record audio, midi, add plug-ins, all cool. But I ended up with 3 problems, which are really annoying:
1) EXS24 couldn't find most of the samples anymore. Most, not all. I have 4 internal HDs, one for the system, one for audio recordings, one for samples, one for "other stuff". 2 of these disks came from the old Mac, 2 new ones, content copied from old Mac. In the EXS prefs I set "search for samples" to "all volumes", but it still didn't work perfectly. Finally I bought EXSManager Pro and now it seems to work again. I didn't try ALL samples yet, but the +/- 20 EXS instruments I tried, did load all samples.
2) Space Designer doesn't load impulse responses for the presets anymore. They're there and at the right place. I can load SD and import an existing impulse file, no problem. But the presets don't find the required files anymore.
3) Now - and this is the worst one - I can't open old projects anymore. I just can't. It starts loading, I see the rainbow thing (don't know the right word), it turns black & white and that's it. You can watch this forever and nothing happens.
Regarding all 3 issues:
I don't get any error messages. Logic doesn't crash, I can't click 'apple-.' to stop loading/searching. It just doesn't open the file. I had a coffee, a pizza, I let it try for 2 hrs+, but neither did it load a SD preset or an old song file. All I can do is manually quit Logic.
But when I open Logic with the CTRL-button down and click "no" to core audio I can open all songs. Of course I can not hear a tone then, but it's all there. Opening a song takes 3 secs then. I tried to safe a song then with a different name, re-started Logic with core audio but same result. It get's "stuck".
Of course I checked user permissions and all the usual trouble shooting clicks, but still Logic has a mind of it's own. I installed a 2nd user with admin rights, though still the same, plus all the 3rd party plug-ins refusing to work.
Now I was thinking, should I de-install Logic and re-install from the original CDs maybe. And if so, is there anything special I have to take care of? Like manually removing any prefs or cache files?
Or completely re-install the whole Mac? (pleeease no....)...
If anybody has any idea, it'd be highly appreciated.
Thank you in advance and for the energy to read my little novel here,
cheers,
Joern

Ok, either my question was too long or nobody seems to have an answer. Sad, either way
Here's something I found out in the meantime, maybe this is interesting for somebody or maybe - problem's not totally solved - enough info for any of you to give me further advice.
When I start Logic Core Audio driver de-activated, I can open old songs. Then I save them in a new folder with all audio files and a new name. And I remove all EXS24 instruments as well as the Space Designer. I quit Logic, re-open with Core Audio activated and I can open the song.
Problem no.1: EXS24 instruments don't find the appropriate samples, but EXSMananger Pro did help me with this. Same problem with Space Designer, which doesn't find the impulse responses, connected to a certain preset.
Two questions, every idea would be great!
- Is there any way to teach Space Designer Presets where to look for impulse respones. I can load IR samples directly and create a new preset, but I can't use my old ones.
- Is it possible to install Logic from scratch over an existing version? Or how should I de-install everything connected with Logic and then install a fresh version from CD?
Thank you again,
Joern

New iPhone can't find old iPhone's backups

Similar Messages

Maybe you are looking for