New iphone guided tour problems

Has anyone downloaded the new iphone guided tour:
http://www.apple.com/iphone/usingiphone/guidedtour.html?cid=CDM-US-iPhone-5405A& sr=em&cp=ip-bob
I downloaded it and when playing it the sound continues but the video freezes.
imac 800mhz Mac OS X (10.4.10)

Many G4 800 users have been having trouble with video "freezes".
Try putting you iMac to "sleep" for a minute and view the file again.

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Try this Discussion...
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You'll have to contact the Authorized Apple Service Provider to get it serviced:
How do I obtain service for my iPhone?
The iPhone support site has troubleshooting articles to help you solve your iPhone issue on your own. If you have reviewed those articles and still need service for your iPhone, you can contact an iPhone Authorized Service Provider or contact Apple if you purchased your iPhone directly from Apple. Note: There may be a fee for diagnostic service. Please do not send any accessories with your iPhone because they will not be returned to you.
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Apple’s Limited Warranty for iPhone begins on the date that the iPhone is originally purchased and covers the iPhone for one year from that date. To determine your warranty coverage, find your iPhone serial number or IMEI and either enter it in Apple's Check Your Service and Support Coverage tool or contact an iPhone Authorized Service Provider. The iPhone Authorized Service Provider may need to examine the original sales receipt for your iPhone or another valid proof-of-purchase document to verify your iPhone's warranty status.
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Hero of Sparta.

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http://support.apple.com/kb/HT1751
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Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Has any of this been tried?
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New iphone guided tour problems

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