New iphone issues

i just bought a new iphone and it doesnt want to turn on. Everytime I try to restore it from my old iphone and the syncing is complete, my phone disconnects itself then reconnects itself and repeats the process over and over again, therefore I cant seem to turn my phone on. Any idea how to fix this?

Can you set it up as a new phone? If so, there is something wrong with the backup you are trying to restore. If not, then there is something wrong with the phone. Take it back and get it replaced.

Similar Messages

  • How do I replace someone else's Mac ID with my own? Bought iPhone second hand. Previous owner re-set the phone but his ICloud account stayed on now my phone. He uses his macID on his new iPhone now?? Any ideas, as this issue is blocking my access to iTune

    How do I replace someone else's Mac ID with my own?
    Bought iPhone second hand on TradeMe.
    Previous owner re-set the phone but his ICloud account stayed on now my phone. He uses his AppleID on his new iPhone now and, understandably, does not want to give me his password. Any ideas?? Please.
    This issue is blocking my access to iTunes and any other file from my home computer. It keeps on telling me that I have to autorise my computer to pass on files, yet, it seems, for all this to happen, I need to get logged in through the phone's Apple ID. This of course is different to my one on my computer - and I have no password for it.
    This phone is not stolen!! I payed still a fair bit for it. Am still in contact with the previous owner. He doesn't know how to fix the problem either.
    Would appreciate any suggestion ????
    Thanks
    SamSings

    Settings>general>resets>erase all content and settings.
    That will put it back to its out of the box state. Set it up with your own apple Id.

  • Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

    Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

    Hi FuzzyDunlopIsMe,
    Welcome to the Support Communities!
    It's possible that resetting your password multiple times has triggered this security.  Click on the link below for assistance with your Apple ID Account:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Here is some additional information regarding your Apple ID:
    Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
    http://support.apple.com/kb/ts2446
    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HT5622
    Click on My Apple ID to access and edit your account.
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  • HT204409 I have a new iphone 5 and it won't connect to a wireless router that my old iphone 3GS would pick up. Is there a compatibility issue with some routers or is the antenna weaker in the new iphone 5?

    I have a new iphone 5 and I can't pick up a wireless router that I could use with my old iphone 3GS. Is there an issue with the new iphone and is the antenna weaker than the 3GS?

    Please read this :
    https://discussions.apple.com/message/20053332?ac_cid=tw123456#20053332
    Well I copyed it to you here.
    Re: Anyone still having IOS 6 wifi issues?
    created by mpa9366 in Using iPad - View the full discussion
    Having done a lot of reading today and having found a very good online tablet magazine (will post link tomorrow) there seems to be a few tech bods onto the problem.
    The magazine I was reading identified wifi problems within hours of the ios 6 release and have been analysing since then with almost daily updates - the story seems to be:
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    A very basic expectation would have been dual protocol handling - we know the HW supports ipv4 as all wad fine on ios5.
    So its going to be hit and miss with networks - more hit than miss in techy areas like silicon valley, but more miss in places like where I am - a small town in rural Switzerland.
    Only apple can fix this with a patch to enable ipv4 protocol handling.
    There you go. you just need to buy a new router, I'm sure Apple has one for sale, cause it's not there fault for sure.
    Wonder why people start to migrate to other devices ?

  • Calendar issue with the new iphone 6 plus

    I'm wondering if anyone is experiencing a problem with the default iphone calendar for iphone 6 plus?  I have consulted with apple's tech specialist both in store and online and they can't seem to figure out what's wrong.   They have apparently forwarded the issue to the engineers.  As everyone may know, dots appear under the date if you have added an event to the specific calendar date then the elaboration of the specific event appears on the bottom linear view.  What i have been experiencing on my iphone 6 plus is that the dots disappear as i scroll further and further down to future months and when i do scroll back up the dots also randomly disappears with past months/events.  The elaborated event in the linear view is still there, however, when u highlight the date.  Why is that? We've already rebooted my phone, checked all possible settings issue, unsync then resynced it to icloud, resigned to icloud, reset all settings and even changed to a new phone (thinking it was a hardware defect) but the dots were still disappearing even with the new device.  I even turned off icloud on all my devices and just used the usb cord to sync it from imac to iphone! This nightmare is still happening even without icloud! However, it doesn't do that to my iphone 5! All dots with corresponding events appear on all weeks/months on my iphone 5 calendar.
    Hopefully, someone is experiencing the same issue with their default calendar on the new iphone 6 plus.    I tried my best to describe the issue, so i hope this made sense.  

    M glad I'm not the only one experiencing this!  Because when i spoke to apple techs it sounded like mine was an isolated case as they have not heard any complaints about this! I'll post something on this thread once apple techs have figured it out and get back to me! They initially put my icloud account on troubleshooting mode so they can look into it, however, it wasn't an icloud issue....so, they have yet to firgure it out!  I have already sent them screenshots of what my calendar was doing to my phone.

  • Since i got the new Iphone 4s it constantly drops calls. Apple have replaced the phone with another new iphone 4s but i am still having the same problem. I have checked with vodapohe that there is no issue from there end, given a new sim, still drops out

    Since i got the new Iphone 4s it constantly drops calls. Apple have replaced the phone with another new iphone 4s but i am still having the same problem. I have checked with vodapohe that there is no issue from there end, given a new sim, still drops out

    Have a look at this it might help
    http://support.apple.com/kb/TS4148

  • My account was deleted for security issues. I made a new account, but I can't syncronise my apps with this new account. I bought a new Iphone and would like to transfer the apps ans music on this new one. Can somebody help me?

    My account was deleted for security issues. I made a new account, but I can't syncronise my apps with this new account. I bought a new Iphone and would like to transfer the apps ans music on this new one. Can somebody help me?

    Why would you make a new account?  This will likely cause many problems.  Just get you old account enabled.
    Apple ID: "This Apple ID has been disabled for security reasons" alert appears
    Frequently Asked Questions About Apple ID
    Everything you purchased with the old account will always be tied to that account.  You will have to authorize the computer for that account and you will have to update the apps from that account.

  • Randomly, text messages I send with my new iPhone 4S are delivered as all squares instead of text.  Any idea how to fix this issue?

    Randomly, text messages I send with my new iPhone 4S are delivered to the recipients as all squares instead of regular characters.  I have heard other people complain about this too.  Any idea how to stop it or why it is happening?  Hardware issue?

    There are a lot of posts in the forums today with people having problems with iMessage.   There was also a published outage yesterday, so it's possible there are still some issues that may be impacting you both.
    I would just wait it out - I'm sure it will be sorted out soon.

  • Wifi bar issue with brand new iPhone 4S

    My wifi bar was greyed out, and I just had to get a new iPhone 4s to solve the problem. That was today, and the issue has already returned after I updated from 7.0.1 to 7.1. Help?

    Restore iPhone with iTunes on computer. If still problem after the Restore take it to Apple. Replacement iPhone still has Warranty. Make Genius reservation or set up service and take or send to Apple for resolution.

  • I've got a death grip issue withe my new iphone 4s 16GB.

    I've got a death grip issue withe my new iphone 4s 16GB. When I touch lower left corner of the device signal goes down and NO SERVIS pops up. When I do not touch this part of device everything is fine.
    I am from Slovakia.
    I have unlocked device and using T-mobil / Telekom carrier.
    Please help me slove this problem. Thank you for any advice / response.

    get a case.  That's the solution.  Simple.

  • I have purchased a new iPhone on the online store, but how come Apple can send me an repacking old device (with scar on both the border and the cable port)!!!!  And after I phone to their hotline for the issue, they asking to give me hk$400 cash coupons??

    I have purchased a new iPhone on the online store, but how come Apple can send me a repacking old device (with scar on both the border and the cable port)!!!!
    And after I phone to their hotline for the issue, they asking to give me hk$400 cash coupons???? This action make me very angry. I have pay for my goods, but they are giving me some repacking rubbish, and trying to treat me as a beggar????
    I have make the request to give me back a new device in good conditions, I will wait and look for what they will delivery.

    Do you feel better now that you have vented?
    This is a user to user forum... if you want/need assistance, contact Apple directly.

  • Is anyone having volume issues with the new Iphone 4S?

    Is anyone having volume issues with the new Iphone 4S?

    Yes, the volume on my iPhone 4s will max out without me touching any button or setting.  When opening mail, for instance, the ringer icon will appear and the volume level goes to max volume - and I'm not touching the volume buttons.  It seems to happen randomly, at least I can't identify a pattern, but thankfully it doesn't happen all the time, but at least once a day.  
    Anyone else seen this?

  • Help Cloning Old iPhone 3g to new iPhone4 issue

    A friend has given me her new iphone 4 and asked if I can sync her old iphone's content over to the new handset. (contacts, apps,music, etc)
    However, she has already tried herself and so the iphone4 is already recognised by itunes. Is there any way to reset this, so that I get the option to sync her iphone 3 details when I plug it in?

    If you upgrade from a previous iPhone model (ie: 3G or 3GS) and use the option to restore from backup you will lose FaceTime as it isn't accessible to previous models. To ensure proper configuration for a user of a new iPhone 4 do the following:
    *First time activating iPhone 4:*
    1. First sync older iPhone 3G/3GS in iTunes if applicable. This will backup any apps downloaded from the iPhone as well contacts from the address book and messages. The iPhone must be synced to the iTunes account that was originally sync, not from a different user computer as this will wipe the iPhone information.
    2. Then disconnect previous model and connect new iPhone 4.
    3. Choose set-up option for new iPhone, not restore from backup.
    4. Once iPhone 4 activated select options you want to sync from iTunes.
    5. Mail will need to be manually configured for email accounts and visual voicemail. Do not restore from a backup as this will corrupt the iOS due to it will believe it's an older model thus exclude FaceTime and cause issues with Visual Voicemail.
    6. After syncing the new iPhone 4 if you run into issues later and want to do a restore from backup choose the one for iPhone 4 not backups done from previous models.
    *Fixing an iPhone 4 after choosing to restore from backup from an iPhone 3G/3GS:*
    1. Sync your iPhone 4 to ensure all apps and contacts are backed up in iTunes.
    2. Select "Restore" (don't choose to restore from backup).
    3. Select "set-up new iPhone" instead of restoring from a previous backup.
    4. Once iPhone 4 activated select options you want to sync from iTunes.
    5. Manually set-up your email and visual voicemail.
    6. You should now see FaceTime as an option when you are on a call.
    7. If you ever need to restore from a backup ensure to select the one for the iPhone 4, not previous versions which do not support FaceTime.

  • Issue with number/contact details showing on new iPhone

    Hi I'm having an issue with numbers. Myself & my mum both have iPhones. My Mum had previous phone (not iPhone), she purchased an iPhone & ported her old number across. before she ported we were texting each other on the new iPhone number. Now she has ported her old number to iphone, when she texts me it still shows the number she got with iphone, not her contact name or original ported number which I have saved, however if she calls me it does show her contact name & not the number. When I text or call her contact in my phone she does get it, however message sends as txt message not iMessage (iMessage is active on both phones) hope this all makes sense. can anyone help at all?
    Many thanks

    Swipe down from the middle of the screen to open Spotlight Search then type Contacts. If it is in a folder the folder name will be to the right of the Contacts listing in search.
    By default it is in the Extras folder on the second page.

  • My new iPhone 5 just blacked out and won't come on. Does anyone know if I will have an issue with Verizon getting a new phone?

    MMy new iPhone 5 just blacked out and won't come on. Does anyone know if I will have an issue getting a new phone from Verizon.? I can't even call because I don't have a phone!

        Ebony,
    Let's see if we can't get this phone working for you! What exactly is happening with the device? Is the screen just out and you can hear that it will still ring, or is the phone completely dead? Please elaborate more on what you are experiencing.
    SandyS_VZW
    Follow us on Twitter @VZWSupport

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