New iPhone, new Apple ID. But the built in apps won't update.
I got my first iPhone, when my mom got it for me, she signed in with the family ID when the preloaded apps appeared (like keynote and pages) now these and other apps need updates but I started using my Apple ID when she gave the phone to me. Now these apps need updates, but they can only be updated through my mom's Apple ID. But then I would be locked out of mine on my phone. So I deleted one or two, thinking they came automatically with my phone. When I went back to reload them they cost $9.99 and up! But I had them originally with my phone! is there a way I can get those apps as if I had started this phone with my ID? And does anyone know for sure if it will work?
You never purchased them with your current Apple ID. Their ownership is tied to the other Apple ID. That does not transfer. You will have to re-purchase all purchased apps using your new Apple ID and a new iTunes account.
You can call Apple to see if they will help you out, but not assurances that they will:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.
Similar Messages
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I can't update apps on my iphone 5. theirs an old apple ID. That I don't have the pass word. I've created a new apple ID. but the old one keeps popping up. I have it on the Itunes on the phone but the old one keeps comming up and asking for a pass word.
Apps are permanently tied to the Apple ID used to purchase them. You will have to delete the apps from the phone and re-purchase them using your Apple ID.
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When I try to log onto my Apple ID to use facetime, it will not work and tells me to check my connection. I have even tried creating a new apple ID but the same message appears. I do not understand why this is happening, could anyone help me resolve this issue it is very frusterating that I can not enable facetime or imessage.
I could do that, however when I select the icloud button (or whatever the heck it is) I am asked to enter the apple id and password. So if you are suppose to create another one for icloud you'd think it would give you the option at this point which would be logical.
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My apple ID was disabled so i had to make a new apple ID, But the disabled apple ID had all my games on it. Is there any way we could enable my disabled account?????????????????????????
If not this:
Why do I see the message "This Apple ID has been disabled for security reasons” when I enter my password?
This message means that someone was unable to sign in to this account multiple times. The Apple ID system will disable the account to prevent unauthorized people from gaining access to your information. You'll need to follow the instructions on My Apple ID to reset your password.
Otherwise, contact iTunes:
Apple - Support - iTunes - Contact Us -
I can't update my apps? It's says my apple ID is disabled and so I made a new apple ID but the same problem is happening?
Hi Murphy98,
Thanks for visiting Apple Support Communities.
You may find the information in this article helpful if you receive a message that your Apple ID is disabled:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Best,
Jeremy -
I bought a iPhone from Apple store but the camera is not working
I bought an iPhone from Apple store less than a year ago but the camera doesn't work anymore ?
Contact AppleCare: Contact Us
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Hello, the download manager quits immediately on launch to download
Ron Samuel,
You may try to restart the Creative Cloud application by quitting and relaunching it.
This may be one for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
or for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html -
Wanting to create a new Apple ID but says the email is unavailable/ maybe used already
I Am trying to create a new Apple ID but the email I am trying to use is unavailable or used already. How is that possible? Is it because I have that email in
my phone as well as my email I use for my Apple ID?Is it because I have that email in
my phone as well as my email I use for my Apple ID?
So you're already using this particular email for your current Apple ID programed into your phone?
Every new Apple ID must use a unique email, you can't create 2 Apple ID's with the same email account. -
Santa recently purchased 2 iPads for my kids.
I currently have my own apple id for my iphone.
I have created 2 aple ids for each child and succesfully setup one iPad with one of the new apple ids, but the other iPad has my own apple id.
Can I change the apple id on a device (iPad 2)? And how?You sign off and sign in with the correct Apple ID.
See this tip and is still valid for IOS 6
iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family -
I really want to tart getting some apps but when I do it's says I have to review my new apple ID to the iTunes and App Store. But I follow the instructions and then it's says I have to enter these billing information, but I don't want to buy anything so what do I do, I really want to start getting some apps but it won't let me
If yo set up an account the normal way you have to add a valid payment method, like a credit card or redeem an iTunes gift card.
Yo can however create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
My old Apple ID is on my iPhone, but this has been transferred to a new Apple ID. The iCloud on my phone is requesting the password for the old Apple ID, but this no longer exists. How do I update the iCloud Apple ID on my iPhone? When I try to get the old passwork through forgot my password, the reply is that there is no account that exists.
Try the following....
Go to Settings>icloud, scroll to bottom of screen and tap Delete Account. Then log in using a different ID. -
I want to update iCloud account with new apple id but don't know password for old apple id. Plus can no longer receive email at old apple id. How can I delete the current iCloud account on my iPhone if the previously stated conditions exist?
If the old ID is yours, and if it is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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How can I lock out my iCloud?
Because of forget my old password I have create a new Apple ID
But when I wan to log out my iCloud,it call me to logout Find My iPhone.
I had already forget the password that why I create a new Apple ID.
Have any solution for problem like this ?Apps and Music are not from iCloud. Are from iTunes and App Store.
You can change this from: Settings>iTunes and App Stores>Sign out and sign in with new ID, but you will have to pay again to download apps that you already have in your old account. Or leave it as it is to share purchases with your son. -
I changed my Apple ID but on my iPhone 4S w/ iOS 7.0.4, when I go into settings > iCloud it still shows the old Apple ID. How do I change this? I was going to delete the iCloud account from my phone then add it back with the new Apple ID, but I'm not sure...help!
http://support.apple.com/kb/TS5223?viewlocale=en_US
Peace, Clyde -
When I got my new iphone 4, I gave my wife my old iphone. She has her own Apple Id but the icloud on her phone is in my email name account. If I delete it to create her own icloud account, will I loose my stuff on my icloud account?
Welcome to the Apple community.
When you delete the old account from the phone, the data is only deleted from that device, it is not deleted from the cloud. As such you will not lose the data off your phone either.
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