New iphone & new iTunes wont sync, asks restore phone with no backup option

Hi all.
I have a brand new Toshiba and Windows 7, with a brand new iphone4 (first time I have had one). I downloaded the latest version of itunes this morning, and went to sync and back-up the two, but dramas started! The device is recognised with my number serial number and offers to upload videos, images wtc, but it wont let me sync or the like.
The error message I get is 'iTunes cannot read the contents of the iPhone 'iPhone'. Go to the summary tab in iPhone preferences and click restore to restore this iphone to its factory settings.
I dont want to restore as I will lose all data, as it wont allow me to perform a backup. I have been through all the recommendations provided on hte internet this morning, but have had no resolution (turn both devises off, restore iPhone), I just dont want to lose my contacts without being able to back up.
Does anyone have any ideas?

For managing audio and video contents of the iPod and iPhone you can find some lighter and faster alternatives to iTunes. An overview of some iPod managers can be found here: [IPod/iPhone/iPad To Computer Transfer & Backup Software Reviews|http://iphoneipodipadreviews.blogspot.com/2010/12/ipodiphoneipad-transf er-backup-software.html]

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