New iPhone Overheating

i got my new iPhone 4S a few months ago, and when i am using it, i will usually have only 1 to 3 apps open, but it starts to get hot, and then wont stop getting hot until i turn it off, and as soon as i turn it back on it starts to heat up again. anyone know a good way to fix this?

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New..
Restart... Reset > http://support.apple.com/kb/ht1430
Restore from Backup... Restore as New > http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

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New iPhone overheating on calls

Does anyone else;s new iphone overheat when on a call, it is getting very hot near your ear,

Seems like a faulty iPhone. It should over heat for 1minute phone call.
I talked on the phone for 1:30hour (conference call) on 3G and Wifi both on and its got warm but never too hot for the ear
Try a restore from iTunes and if that doesnt solve it, then make an appointment for the Genius bar and give them a visit
just wondering...are you using a case?

New iPhone 5s Overheating and Losing Battery Life

I just received the new iPhone 5s, and it's been on for all of 30 minutes, during which I restored the phone via iCloud backup and reinstalled my apps, etc. In these 30 minutes, the phone overheated and dropped down to 40% battery. Any reason as to why this happened? I've already closed all the apps that were open, locked it, and put it in to charge.

Had the same issue.
- I was running on low battery. So I killed all the apps and put 5S to sleep with 19% battery.
- After a while an alert popup of a low battery sign of 10% came. I forgot to hit OK.
- After a few minutes when I picked up the 5S it was terribly hot with battery showing 1%.
What paopaowell describes is not causing the massive battery drain. The one time location checking (GPRS) starts the GPS for a second or two and then turns it off. That won't cause the massive battery drain.

New iPhone 5 is overheating, I can hear a loose screw & the battery life is terrible?

I recently upgraded my 1 year old iPhone 4s for an iPhone 5. Using it in exactly the same way as the iPhone 4s, it ran out of battery considerably faster and it got really really hot whilst I was using it. This has never happened with my iPhone 4s, and the fact that a brand new iPhone's battery is worse than a 1 year old phone isn't very good. Also the heating up is a bit concerning. Moreover, when I shake the iPhone, I can hear a screw or something else rattling on the inside of my phone.
Has anyone else had these problems & if I brought it to apple would I be able to get them to do anything about it?

Bring your phone in to Apple for evaluation

Not in love w/ the new iPhone 3G & thinking of returning it. Anyone else?

Here is my narrative of the iPhone 3G 16gb White… This is focuses on the negative aspects of the phone I have experienced in 24 hours of owning it… I am debating to Return it. Wonder if anyone else has had similar issues or thoughts…
Disclaimer:
I have had a lot of phones w/ different carriers - the majority being PDA style phones. For the most part the 1st generation iPhone has been fantastic. Realistically every phone is going to have its issues/quarks and not be perfect. But Apple did a good job w/ the iPhone 1st generation (at least in my opinion) and so I am more than eager to see their “improved” version and reward them w/ my continued loyalty.
Background:
With that said… I walked into an AT&T store and willingly renewed my contract for another 2-yrs. Coming from Verizon after many years – this is quite a sacrifice (AT&T is horrible). When buying the phone from AT&T store I had to go through strict scrutiny to make the purchase (i.e. I had to prove I was the primary account holder, have a credit card, have a driver’s license with picture, and confirm my SS#). In addition, since it was backordered I had to pay in advance w/ knowledge if I were to decide now to return it (even before receiving it) that I would be subject to a 10% restocking fee. So fast forward 7 days of waiting and I finally got the call to pick up the phone…
*Negative Issues:*
1)While walking in the sun w/ the phone “off” (standby mode)… the sun really exposed the screen LCD traits… I am not sure how to explain this… but you can see the outline of the LCD which is dark, a lighter colored perimeter about .5mm thick around the screen that was lighter colored and inactive when on, and even can clearly see the 3 sensors on the top of the black border near the ear speaker… I don’t recall the 1st iPhone looking like this at all. It looks cheap as a result.
2)Going with what I said before, now I can’t get my eyes off the .5mm thick dead border of screen that is obvious around the iPhone… its distracting and not sure why Apple left it around the screen and did not hide it or put it under the real black border of the phone.
3)Going with the above again, this iPhone is slightly wider than the previous iPhone and has a bigger black border. In essence it makes the screen look smaller when compared to the previous iPhone – although I doubt it is the actual case but rather just an optical illusion.
4)They say the plastic backing made for better grip, feel, and supposed better reception. I however don’t necessarily like the feel, its slightly wider size, and the rounded edges make its feel odd/awkward. However, perhaps I am just too use to the older iPhone and it will take some time.
5)After fully charging the iPhone, I went to a friend’s house (45mins away)… went to eat (90mins)… then to see a movie – Batman (maybe 180mins)… at this point I still had never made an actual call from the iPhone yet and sent (4) texts and did some limited playing around on the web/email and etc… (Remember I had the iPhone 1st generation so I know enough to turn Bluetooth off, WiFi off, even Push off, kept fetch on every 15mins)… so anyway… the iPhone had been on standby majority of time (I even made sure to return to home screen to stop anything from running in background) and the phone was at about 30% battery life. I checked my email for 1 minute and the I got the warning that 20% battery was remaining!
6)Upon careful look at the iPhone I noticed that I had a dead pixel on the upper right of the phone - must have been there but just noticed it now (below the battery icon and to the right of the top icon).This is not unusual I guess in manufacturing and I have complete faith Apple will swap it out for a new iPhone… no big deal… just inconvenient.
7)While home I charged the iPhone again for several hours to full charge. Still have never made a phone call on it. For about 40mins I played around w/ the menus and features… played with a few applications feature (i.e. facebook, AIM, myspace)… went on the web… looked at the GPS map feature… went back to home screen then put the phone in Standby mode… Watched TV for a few hours… looked back at phone to see the batter was 50% dead? Played with phone for 10 mins with music/photo/etc features – put it back to standby mode and watched more TV for 1 hr than looked at the phone to see it at 30% battery level. I fell asleep for a few hours and woke up to see the iPhone had died.
8)One thing I must point out… that throughout my narration/events above… whenever the phone was in standby mode I noticed it was warm to touch. It was not too hot to burn and be unable to use… but noticeably warm as if it were overheating? I thought standby was supposed turn the iPhone basically off (at least a very low power consumption level).
9)Another thing I noticed – perhaps it’s just me… but the screen seems to smudge a lot more – if not easier. The other screen was not perfect but the smudging was manageable. This leads me to believe that there is something different with this screen. Perhaps a different material or so… just something doesn’t seem the same.
10)I have had to fully charge the phone 3 times in 24hours and still have yet to make a single phone call. It would seem that just simply roaming on the 3G network is killing the battery life. Many 3rd party applications also drain the battery. For whatever reason something is running in the background that Apple has designed (maybe just the nature of 3G) that keeps it running even in standby.
*Apple Customer Service told me the following:*
1)If I return the phone for any reason (even if it is defective and etc) I will have to bay 10% restocking fee.
2)The iPhone running on 3G severely limits the phones use… they state it runs 50% less than the 1st generation of iPhone… so 5hrs talk time at most and that they recommend to people to turn off 3G and keep it in Edge. Even in Edge mode –they say the 1st generation iPhone lasts longer.
3)They tell me the weather is another feature that affects the phone – if it’s a hot day than it will be less battery life???
4)They say there has been many reports of iPhone running hot – but it’s a result of the 3G and normal…
5)They say a huge majority of the iPhones 3G have dead pixels and hardware issues...
6)I can swap out the iPhone for a new one under warranty (especially for the dead pixel)… but this will probably make it impossible for me to return to AT&T since the serial numbers would be different… so I would have to live w/ the iPhone 3G at that point...
Summary:
I am starting to think the iPhone 1st generation wasn't that bad after all. Perhaps I should just wait till much later or possible software improvements before taking advantage of an upgrade... I can always repurchase it later. Overall I am very disappointed by this whole experience due to my high expectations.

I agree... I am trying not to whine... but be helpful to others if they experience the same while get input before I make the decision to return (which I am leaning towards)… It’s still a great phone – but I expected something different. I also have been coming the internet and forums to see what other people think as well to make sure I am not being oversensitive about it. $300 for a 16gb is not buyers remorse kicking in… it’s just I am not sure if I see much of a difference from my perfectly good (8month old) iPhone 1st generation…
But yes… if all iPhone 3G were problematic it would be in the news… so I err on the side that I may be a unique situation or simply did not make a well informed decision when going to 3G.
Still… the idea of turning 3G off to get a full day of use out of an iPhone… even moderate use that most of us would expect w/o charging midway or multiple times is a bit much to swallow.
I don’t want to bash and just looking for peoples reaction. I still really like Apple and the iPhone in general.

HT2101 How do I prevent my new iphone 4 from getting hot in the first place?

I got a new iPhone 4 for Christmas. It is constantly overheating and getting insanely hot when charging. My battery life is suffering, it takes hours to charge and loses battery life very quickly. How can I prevent my device from getting hot in the first place? I use it in a room temperature environment and only have about 2 apps running at one time.

Idealy you should move your itunes content from your old computer to your new one
Here are your options
http://support.apple.com/kb/HT4527
Then just sync your iPhone with the new computer. It will ask to erase but as everything in in your new itunes this is OK. Then choose what to sync back onto your iphone
If you no longer have the old computer here is how to restore your library from the iPhone
https://discussions.apple.com/docs/DOC-3991
Then you can sync your machine with the new computer.
If you do not care about this and just want to extract the items mentioned
I found this and it will extract your Contacts and messages.
http://www.transfer-iphone-recovery.com/transfer-music-from-iphone-to-itunes.htm l
if you use it in evaluation mode it is free

Apple store gave me a new iPhone, woo-hoo!

My old iPhone (a 51 week old 3GS model) had a problem with overheating....so the Apple store gave me a new iPhone, woo-hoo! However, I'm not sure if this is a new model or a reconditioned phone. How long can I expect it to last? It has a 90 day warranty.

I just got a replacement 3gs too.
It's running much better than my original.
The replacement is running 3.1.3 and I will NOT upgrade to iOS4..which is what trashed my original 48 week old 3gs.
Really appreciate that year warranty when they have so many bad OS updates.
My Apple Store made me jump thru a few hoops before replacing it, but it was all worth it to get a 3GS that works right and is MUCH faster than the original.

REG:My new iphone 4s getting over heat while playing and charging

Hello,
I bought new iphone 4s on Last month,I'm facing over heat problem,while palying games in iphone and in charging my iphone.i'm getting this problem randomly

This may answer your question: http://www.phonesreview.co.uk/2011/10/22/iphone-4s-battery-overheating-fix-or-fo rget-iphone-5/
Or this: http://appletoolbox.com/2011/12/iphone-4s-overheating-issue/

Cannot send email from new iPad 2 or new iPhone 4s

I have a new ipad2 and a new iPhone 4s. I cannot send email from either. I had an iPad and an android before with no email issues. Phone is Sprint and ipad is Verizon. I have tried using my wifi and have tried turning wifi off. Nothing works. Please help.

I agree, unplug and replug your router, then reset your iPad by holding down the sleep and home buttons, ignore the red power down slider, and wait til you see the silver apple. let it reboot and then try your connection.
Chances are rebooting the router will help. You may also need to talk to cox. They may need to reset something on their end.

Voice memos in iOS7, on new iphone 5s cuts off recordings

Hi,
Voice memos has always been super reliable in previous versions but on a new iphone 5s with ios7 I'm finding it cuts off recordings very unpredictably - sometimes after less than a minute sometimes after a quarter hour or so.
I've seen other threads where the issue has been described but this has been explicitly on longer recordings or where the recording is finished so wanted to raise this again as an issue on new hardware with recordings of any length where the recording stops by itself.
The bug is making the app unusable at present which is a shame as it looks like it could be a greatly improved app.
Any ideas?

The worse thing about this is that Apple Support does not appear to know about it and steered me in the wrong direction. Today I tried it again and lost another 50 minute recording.
Apple needs to fix this and let users and tech staff know ASAP.
This has now cost me 2 hours of client time, plus 3 hours of tech support. The client information is priceless to me. I will not be able to retrieve the content of those discussions, even if I conduct the meetings again. Too many variables were at play.
I am beyond disillusioned that this issue is being reported in various threads throughout the fall and has not been addressed, and that phone support is unwaware, so more users will end up with the same terrible losses.
It is, in my opinion, highly irresponsible and a show of disrespect to customers to permit this to be occuring without warning users or applying fixes.

How do I create a new Apple ID for wife's new iPhone 6 Plus?

Our family has many Apple Devices (Mac Book Air, iMac, iPhone 6, iPad 3rd Gen. iPod 5th Gen. and as of today a new iPhone 6 Plus. All of our Devices have always been using one Apple ID. This has created zero issues until now. With my wife's new iPhone 6 Plus I downloaded Find Friends and also Find My iPhone. I can't find any way to set up her iPhone 6 Plus tied only to her email address and cell phone number. Whenever I open Find Friends on either device and select the appropriate email address it changes the other device to that email address for Find Friends. I am beginning to think that now with two iPhones we will need to get my wife her own Apple ID. When I went to Create an Apple ID using her email address it won't allow it because her email address is associated as an alternate under my Apple ID. Reading Apple Support documents it shows using a common Apple ID for iTunes and App Store purchases but a separate Apple ID for iCloud if desired. Bottom Line, I think I have to Delete her email address from My Apple ID Account so that I can use that email for her new Apple ID. When I delete her email address from My Apple ID Account isn't that going to impact our shared Apps and iTunes Purchases?

WiseJD wrote:
When I delete her email address from My Apple ID Account isn't that going to impact our shared Apps and iTunes Purchases?
No, she can use the existing AppleID for purchasing and use her own new AppleID for content syncing. If you wish to, you can set up Family Sharing and add her to your iCloud family. That will enable you to share certain resources such as calendars.
https://www.apple.com/icloud/family-sharing/
Matt

Help! I have a new iPhone 5s. My husband just lost his 4s, so I want to give him mine. Want to use same Apple ID so we both have access to itunes/apps purchases. Want to separate contacts, messages, mail, etc. I cannot change iCloud address.

Help! I have a new iPhone 5s. My husband just lost his 4s, so I want to give him my 4s. We want to use same Apple ID so we both have access to itunes/apps purchases. Want to separate contacts, messages, mail, etc. I cannot change iCloud address on 4s iPhone. Also, when I tried to change iMessage I got a message that if I deleted my id (which seemed to be the only way to get my husband's I'd there), I would not be able to receive iMessages on any device.
Would someone kindly tell me how to set up th 4s for my husband so that we can keep our info separate? It would be most appreciated! Thanks!!

Hey Fagen!
You will want to see the following article for guidance on achieving the result you wish to achieve:
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht5661
I would just follow the instructions from this article to give your unused 4s to your spouse. Since you have already started using your 5s, you will still be receiving iMessages on that phone and will have no need to receive them on a device that has been replaced. Thanks for coming to the Apple Support Communities!
Cheers,
Braden

How do I replace someone else's Mac ID with my own? Bought iPhone second hand. Previous owner re-set the phone but his ICloud account stayed on now my phone. He uses his macID on his new iPhone now?? Any ideas, as this issue is blocking my access to iTune

How do I replace someone else's Mac ID with my own?
Bought iPhone second hand on TradeMe.
Previous owner re-set the phone but his ICloud account stayed on now my phone. He uses his AppleID on his new iPhone now and, understandably, does not want to give me his password. Any ideas?? Please.
This issue is blocking my access to iTunes and any other file from my home computer. It keeps on telling me that I have to autorise my computer to pass on files, yet, it seems, for all this to happen, I need to get logged in through the phone's Apple ID. This of course is different to my one on my computer - and I have no password for it.
This phone is not stolen!! I payed still a fair bit for it. Am still in contact with the previous owner. He doesn't know how to fix the problem either.
Would appreciate any suggestion ????
Thanks
SamSings

Settings>general>resets>erase all content and settings.
That will put it back to its out of the box state. Set it up with your own apple Id.

How to i create a new itunes account for my old iphone so i can transfer data to new iphone, since my daughters new iphone is now linked to my acc and she ends up with all my apps and contacts etc

My daughter has previously had an ipod which was linked to my itunes iphone account.
she now has a new iphone and has linked this to that account and now she receives all my contacts apps etc when she syncs her account.
How do i create a new itunes account for my old iphone so that i can transfer data to my new iphone and keep the two seperate so that when she deletes all my contacts and apps and then syncs her phone again we can still be compatible.

iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family

How do i find the password to unlock my iphone backup file for a new iphone?

I am trying to restore the back up files and music from my old iphone 3gs but when I plug in the new iphone 4 i got, It said i need a password to transfer the backup from the old phone to the new phone but I have no idea what that password would be... any ideas?

you are incorrect level 5, see this discussion https://discussions.apple.com/message/16368498#16368498

New iPhone Overheating

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