New iPhone Restore issues

My new iPhone isn't recognizing my new number when I plug it in to iTunes. It downloaded all of my apps, but still says no service. I've reset it and tried to redo the restore 3 times now. Any pointers?

Was it activated with the carrier?

Similar Messages

  • I cannot select the last iPhone backup for a new iPhone restore

    why
    i cannot select the last iPhone backup for a new iPhone restore?

    Hey quarterback45,
    Thanks for the question. This usually occurs when your new iPhone is on a earlier iOS version than that of which the backup was created with:
    iOS: Unable to restore from backup of a newer device
    http://support.apple.com/kb/TS3682
    Thanks,
    Matt M.

  • New iphone, restore backup failed with - An error occurred. How do I fix this?

    Have tried to follow the transfer instructions but it does not seem to work.
    Everytime I choose to restore a backup when I set up / activate the new iphone, it fails after some 10-12 seconds with the message that it could not restore because an error occurred.
    It says nothing else about what the error is and I have to start the set up / activation all over.
    So how so I solve this?
    Other 'answers' says how to transfer, but it does not work for me and the answers I have found does not address this issue.

    Search the error code in the support search and you should find something that will walk you through it, but without an error code it's a little hard to know what you're talking about

  • New iPhone 5 issues

    My New Iphone 5 has some issues, firstly the battery indicator does not tell me how much battery i have used, i have the % set on and it stays the same, if i then power off/on the device the % updates to show how much battery has been used but then doesnt move again until i reboot again.
    Second issue is that it reboots randomly? even when syncing with itues it just reboots on its own, so far it does it 7-8 times a day...
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    I have tried both as new and as a restore from backup.
    The phone started doing the reboot as soon as i turned it on and started configuring it (before connecting to PC).
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  • How do I get my new iphone restored with my old backup? my old iphone had ios5 and the replacement phone i got has ios4 and it wont let me backup my phone because it doesnt have ios4... i cant get ios5 without restoring my iphone and backing it uo

    Basically, i need all my old stuff from my iphone 4 with ios5 onto my new iphone 4.  The new phone i received only had ios4. I went to get all my contacts and backup from my old phone onto my new phone and it wont let me because my new phone is only ios4 and my backup from my old phone was in ios5.  I cant get ios5 on my phone without creating a new backup of my new phone, which has nothing on it.  If i restore it as a new phone and backup virtually nothing from my new phone, will that get rid of all my old backup stuff from my old iphone?

    Bottom line is you CANNOT restore to a phone from a backup that has a more recent iOS which is what you're trying to do.  Just can't be done.

  • New iPhone restored from old backup off iTunes but keeps telling me to "connect to itunes" after it's done.

    Hello-
    I just upgraded from an iPhone 4 to an iPhone5s.  I was trying to set up my new iPhone.  I connected it to my Mac and iTunes and chose "restore backup from old phone".  It's now finished syncing but my iPhone keeps on telling me to "connect to itunes".  It's as if my new iPhone is not recognizing that restoring is done.  What do I need to do?
    Thanks for your help. 

    if the iPhone goes through the cycle again every time it is re-connected to your Mac, there is a problem with the old backup or with the new iPhone.
    Try restoring the new iPhone with iTunes as a new iPhone or not from the backup. If no problem after this, bingo.

  • New iPhone restore from iCloud backup then sync from computer

    Hello
    I am getting a new iPhone 6 tomorrow (fingers crossed delivery is ok).
    I back-up my current iPhone using iCloud and use iTunes match for music but I am getting a 128GB new iPhone so intend putting all my music on that new iPhone.
    What I want to do is use the iCloud restore function to have my new iPhone take on the same settings and app data etc as my current iPhone (which is backed up through iCloud) but then sync all my music from my iMac. It appears that when I plug in a phone to my iMac for the first time iTunes won't let me sync without first either setting the phone up as new or restoring the phone from a iTunes back-up (not an iCloud back-up). Is there anyway to get around this?
    I hope that is clear, it sounds convoluted when I read it back.
    PS additional question for extra credit. Do I need to update my current iPhone to iOS 8 before running a back-up to allow a restore to work on a new iPhone 6 (which will be running iOS 8)?

    If it were me, I would setup your iPhone as a new phone. You will be asked during the setup to enter your Apple ID and password so you can log into iCloud. As long as you have been using iCloud for your Contacts, Notes, Reminders, etc. once your phone is setup iCloud will sync your Contacts, Notes, Reminders, etc. I think you will also be prompted to setup your email account(s).
    I think iPad iCloud back ups are different than iPhone and you can't restore an iPad back up to an iPhone and visa versa. I'm not 100% sure since I don't own an iPad.

  • HT201272 New iPhone having issues purchasing Tones on the iTunes Store

    I am trying to buy some new ringtones on my new iPhone 5. every time I click buy, the store asks for my apple-id passowrd, after that it asks me confirm my payment information and after I finish that and click done, it gives me a message that the session has timed out. this is happening even though it barely takes me 5 seconds to confirm the information.

    If they aren't showing in the Purchased tab in the iTunes store app (and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes) for redownloading then have you checked to see if they are hidden : http://support.apple.com/kb/HT4919 ?

  • IPhone Restore issues

    Hello Support Team,
    I was not able to test my iOS apps on my iPhone 4 since last 2-3 days.When I connect my device to Mac, iTunes shows two options either restore my iPhone  or Update it to latest iOS 7.I updated my device to iOS 7 but still I was not able to remove the device(iOS 6.1.3) and xcode(4.5) version compatobility issue.So Today I restore my iPhone after having a backup of data.But after successful restoration iTunes shows following messages.
    This iPhone is currently linked to an Apple ID (s●●●●●@m●●●●●.com). Sign in with the Apple ID that was used to set up this iPhone.
    But I don't know either my apple id or Password which I had used to register my device.
    So please tell me the solution.

    Did this happen because i restored the software with the non-original sim card?
    No.
    Will it work again once at&t assigns a new sim card to it?
    Doubtful. You will need to get a new SIM card from AT&T to activate the iPhone for your girlfriend's line/number with AT&T. After inserting the new SIM card in the iPhone, when connecting the iPhone to iTunes you will be prompted to activate the iPhone with AT&T, but if there is a problem with the iPhone, which based on the error message provided there seems to be a problem, you probably won't be able to activate or use the iPhone.
    Is there an Apple store nearby?

  • New iPhone restore from old backup and lost new photos

    Hi there
    I recently got a iphone 5 and from the excitement of seeing Obama in cape town, took pictures of his speech and even recorded my friends shaking his hand and have brief converstaions. Now when i connected the new phone into my mac, itunes requested a restore from old backup. So agreed, not knowing that all the new photos / movies of the US president would be deleted!!!
    Can i reftieve them or not. and why doenst Apple provide such informaition to users for new restorations?
    Please help!

    eh2756 wrote:
    Same problem.  My wife lost her iPhone 3Gs while on vacation.  Purchased iPhone 5 on the trip and took pictures with it.  When we got back home I clicked restore from a previous backup and all the pictures disappeared.
    I wonder if Apple is reading this thread. ?????????
    NO... What did you expect the phone to do when you restore from a backup.
    You should've imported the new pics to your computer as you would a digital camera..

  • HT1267 Iphone restoration issue

    Hi
    I was restoring my iphone via itune and the restoration was not completed due to incomplete disk space. I cleared the disk space and restarted itune. When I tried to syn it again, I received this error message: this iphone cannot be used because apple mobile service not started. How to resolve this issue?
    Regards
    Ken

    Make sure you've got atleast 2-3GB space on the hard drive of the computer where your operating system is installed.
    Download the latest version of iTunes : http://www.apple.com/itunes/download/
    After installing, try restoring the iPhone once again
    This should solve your issue!

  • Replacement iPhone Restore issues

    Yesterday i received a replacement iPhone and when i got home i restored it to my previous backup, however after the restore it brings me back to the set up your iphone page, where i can only pick to restore from backup or set up new, what gives?

    Nevermind i figured it out, mods please delete

  • New iPhone update issue

    I updated my iPhone 4 to the new 5.0.1 update and any new contacts I save don't stay on my phone. Can anyone advise what to do please

    Hi DebC64,
    So is the iOS 8.2 update not downloading to your iPhone, computer or both?
    You have synced it to iTunes, that is an option to update if it's not updating wirelessly.  Please see if other steps help.
    Resolve iOS update and restore errors in iTunes - Apple Support
    Regards,
    Nubz

  • HT201442 Iphone Restore Issues

    My Iphone 4, is in recovery mode, but my computer says it is not eligible for restore. Is there anything that I could do?

    Did you already follow the steps in the article you have linked above?
    Resolve communication issues
    Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
    Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build"
    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.

  • New iphone - restore paused, itunes greyed out

    Ok, so my old iphone 5 died today - i backed everything up on to my icloud when plugged in to computer.
    went straight to store, got a new phone
    stayed in store until apps started downloading, genius said i could leave as everything seemed to be downloading fine.
    got home, and they looked like they had paused, Initially I thought it was just because I had lost connection... So i restored everything again and the same thing has happened.
    Most of my apps have paused downloading, and most of my itunes songs are greyed out???!!!!
    So, I have done the whole on off, hard reset... and settings thing...
    log out and back in via 'itunes & App stores' my ID is correct email
    BUT when i go to try the same in 'icloud settings' it brings up my old Apple ID email address, and the fields to change your email are blanked out so the old email wont budge!!!!!!?????
    everywhere else my details are my new email address -  work fine to download etc.
    I have contacted apple support chat people, they took my through support online - outcome 'book a phone call' only slot they have in at 2.15AM!!!!! in 10 days time??!!!!!! I had to drive over an hour to store today, and i wont be doing that again!
    Please help! I will be sooooooo grateful!!!

    Thanks very much, that's great!
    I wonder why the Restrictions on my old iPhone 4 don't prevent access to iCloud. Mysterious.

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