New iphone. Trying to join family network with correct password. Says unable to join
I have a new iPhone. I am trying to join my wireless network with the correct password. I get the error message "Unable to join...". My network is fine, because my itouch works OK. Any hints?
Hi jrzldy,
Here are some troubleshooting tips that may help to resolve your issue:
http://support.apple.com/kb/TS1398
Cheers,
GB
Similar Messages
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When trying to access my wireless network, get a message "unable to join the network". I tried turning everything off and back on, reset phone, etc. (all of the suggestions under troubleshooting guide). It was working until last night - it suddenly wasn't on anymore and then I couldn't get back on. Any suggestions?
1- try updating your phone (If you can)
2- try reebooting
3- (I know this sounds crazy but) put it in the freezer for a few hours. -
when i try to connect my new ipad to my home wifi i get a message saying unable to join the network BTHub and my only option is to dismiss
If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPad. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
First, test your iPad on some other networks: a friends, Starbucks, Barnes & Noble, etc.
If it works well there then the problem is probably with your network. Try restarting your WiFi router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
If your iPad does not function well on other networks it possibly has a hardware problem. Contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.
If you need more help please give the make, model, and version of your WiFi router and how you have it configured.
See also here: http://www.apple.com/support/ipad/wifi/ -
I cannot connect my Ipad to a Comcast modem network with the correct password. Other devices work fine.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
After upgrading my Touch (5gen) to ios 7.0 it will no longer connect automatically to known networks.
sometimes it will and then disappear Any help- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I'm using WDS and MDT to install the computers in my network.
I recently reinstalled a server 2012R2 with the last available versions of WDS and MDT. Everything works fine except for the fact that none of my computers (different series) is installing the out of the box drivers in windows.
The network connection although is ok during setup because the computers add to the domain with the given computer name.
I'm sure I'm using the correct drivers and in my task sequence I enabled to inject all drivers.
Ideas?Hi admin0485,
I am not very familiar with MDT, if you used the MDT to install the drivers we can ask in the specific MDT support forum, if you are using WDS to install drivers please recheck
your drivers architecture compatible with your system, we can not use the x64 driver on x86 image.
More information:
Managing and Deploying Driver Packages
http://technet.microsoft.com/en-us/library/dd348456(v=ws.10).aspx
MDT support
forum:
https://social.technet.microsoft.com/Forums/en-US/home?forum=mdt
Thanks for your understanding and support.
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
WHEN TRYING TO CONNECT TO WI-FI IPOD TOUCH SAYS UNABLE TO JOIN-ANY SUGGESTIONS?
i need help connecting ipod touch to wi-fi, not sure what i am doing wrong, can anyone help? ps. i am not very computer savy
- Do other devices successfully connect to the router?
- Does the iPod successfully connect to other networks?
- Reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections -
Installed 7.1.2 now message says unable to join
Installed 7.1.2 now can't log into my network on WiFi. Says unable to join network. When it asks for password, it will not accept my password, which I have NOT changed.
Hello, mlichtsr.
Thank you for visiting Apple Support Communities.
Sometimes a simple power cycle of your wireless router can resolve this issue. However, troubleshooting may be needed. If the issue persists after power cycling your router try the steps in the article below.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Cheers,
Jason H. -
I am trying to set up my new iPad (1st time owner) and it tells me it is unable to join my home wifi network. What do I do now? This is the only wifi network I have...
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Can I do this using the Time Capsule. I am not tech, so bear with me. Can I get the iPad to connect wirelessly to the TC, which connects wirelessly to the Canon MP495? Or, can I connect/network the iPad to the iMac to print?
Either way, or if there is any other solution, I would appreciate if someone would walk me through it, or point me to a plain-speaking resource.
Thankyou.
Actually, one more: I would like to connect my HP laptop as well. I have heard this is not simple, but possible.You can create a wifi network with your TC, and you can join this network with your iPad. However, your printer does not support the AirPrint protocol, so you will not be able to print from your iPad, unless you load additional software.
These are the steps:
1. (You may have completed this step already) Set up your TC to create a wireless network. You can do this from AirPort Utility on your Mac or from the AirPort Utility App on your iPad (free download from the App Store).
2. From your iPad, go to settings / wifi and join the network.
3. Download the Canon iPhone App from the App store on your iPad
4. You can now print photos from your iPad to your Canon printer.
If you want full functionality, (not just photos), there is software for your Mac that makes your printer available to your iPad through AirPrint (Printopia). The downside is, you have to purchase it, and you have to have your Mac running when you want to print from your iPad.
Good luck! -
Why can't I join a network with my IPhone with IOS7?
Why can't I join a network with my IPhone with IOS7?
Hi gvtxman,
The articles below may be able to help you troubleshoot your Wi-Fi issue.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398?viewlocale=en_US
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including previously connected Wi-Fi networks and passwords
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
I hope this information helps ....
Have a great day!
- Judy -
The password for wireless network was changed. Airport keeps trying to sign in automatically with old password and won't let me put in new password. Any ideas?
You really should change both the wireless network name and password to avoid potential conflicts with the old and new settings.
Suggest you give that a try. -
Hi everyone! WE just got an ipod touch 8G. We do have wireless internet, but can't join the network with the ipod touch. Message comes up.."unable to join the network".....very frustrating! We have tried all trouble-shooting suggestions on the site, but nothing is working. Anyone out there got any ideas for us?? The router is a Linksys WRT120N.
Thanks for any help any one can give!!!Does the iPod connect to other neworks?
Do other devices connect to the network?
What encryption are you using?
How you tried changing the type of encruption? Changing to no encryption? -
IPad mini wifi cellar with 6.0.2 "unable to join network"
iPad mini wifi cellar with 6.0.2 "unable to join network"
my router is DLink Dir-615, and the iPhone 4(ios5.x),iPad2(ios5.x) and notbooks(windows 7) can connect to the router successfully.
And I tried to reset iPad mini's network, even reset all the settings, but still no luck.
I doubt it is the hardware issue of iPad mini. Pleasesssssssssssssse, HELP ME OUT OF IT.
plus, I tried setting virtual host with Windows 7, still no luck.Wireless Radio : Enabled
802.11 Mode :Mixed 802.11n, 802.11g and 802.11b
Channel Width :20MHz
Channel :13
WISH :Active
Wi-Fi Protected Setup :Enabled/Configured
These are my settings! (copy paste)
What do I have to do if they still would refuse the change it? In fact I just searched for the warranty policy of apple.. So I got an problem after an update of apple, they recongized its their fault, their software fault.. In their warranty you can read the following: Cover of breakdown service or replacement with regard to. --> Lacks which arise after supply to the customer. So in fact i should get a new one?! But i can't obey them or can I? What should I do?
EDIT: in my router logs I see this a few times: Blocked incoming TCP packet from 198.144.121.77:80 to 178.117.139.126:3072 as SYN:ACK received but there is no active connection What does it mean? -
Connecting a AX-G to Join a network with a cable to another AX-N
1) Airport AX-G (Base Station) connected to a cable modem
2) Another AX-G ( Remote) Both are on the same network all set on a WDS
3) I want to join the network with a 150 Ethernet cable connected to AX-G (remote) to another AX-N to get more wireless signal from the AX-N.
Is this Possible i have tried everything and have had no luck. Can i make the AX-N be the base station and then used the AX-G's with the cable to join
the network.
Any suggestion feel free.
THXYou would not want to setup the AX-N to "join". It provides no wireless coverage at all in that setting.
Here is how your settings should look on the AX-N:
Open AirPort Utility - Click Manual Setup
Click the Wireless tab below the row of icons
Wireless Mode = Create a wireless network
Wireless Network Name = Same name as your "main" network if you want the new AX-N to act as if it were part of the same network. Otherwise, assign a different wireless network name (which will require that you log on to the AX-N network separately)
Radio Mode = 802.11n (802.11b/g compatible) a good choice
Channel = Automatic
Wireless Security = Exact same setting as your "main" network
Wireless Password = Same password as your "main" network
Confirm Password
Click the Internet icon
Connect Using = Ethernet
Connection Sharing = Off (Bridge Mode)......(you may be a bit surprised to see that the AX-N was likely not in bridge mode as you thought)
Update to save settings and allow 40-45 seconds for the AX-N to restart
You should have a green light
Then, power down the entire network....all devices....order is not important
Power up the modem first and let it run a few moments
Power up the "main" AX next and let it run a minute
Power up the "remote AX" next the same way
Power up the AX-N the same way
Power up other devices one at a time the same way
You should have one large wireless network if you chose to assign the same wireless network name to the AX-N device.
Please post on your results
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