New iPhone won't connect to the internet?

I'm a college student and, I admit, completely clueless about technology. I just got my iPhone on Sunday and, from day one, it was giving me an error message when I try to open Safari.
The error message is as follows:
Could not activate cellular data network
You are not subscribed to a cellular data service
I have not yet registered by iPhone with the campus Wi-Fi but I was under the impression that an iPhone, once set up, will automatically connect to the 3G network if it doesn't have access to Wi-Fi. My family has a data plan which works on the other iPhones we have, so I have no idea why mine won't connect or what I'm doing wrong.
Any tips?

Settings>General>Reset
Choose Reset Network Settings
Your phone will restart. Test internet after that.
~Lyssa

Similar Messages

My new iphone won't connect to the internet

Hi I get the message 'no service' on m new iphone ...is this normal?

Settings>General>Reset
Choose Reset Network Settings
Your phone will restart. Test internet after that.
~Lyssa

My brand new iMac won't connect to the internet - the Air is fine?

Hi All,
Loved my Air so much I bought an Imac today to do some serious work - but it won't connect to the internet. It won't load any external webpages, the wireless symbol in the menu bar is at full strength and in settings it says its connected to the modem. Its also finally recognising local time. It can also 'see' my Macbook Air in the 'Migration Assistant' but doesn't connect. The Air can't find the Imac in the 'migration assistant' and just spins. I've rebooted the modem, turned both on and off, checked Safari settings eg extensions (none loaded - its new today).
Essentially I've not been able to view a webpage with the new Imac at all - very frustrating and disappointing. (The Air was a breeze to set up).
I'm not very technical so does anyone have any suggestions? Or do I just return it? TIA.

You have 90 days of free AppleCare telephone support. Please give them a call right away, you can find the number by clicking AppleCare Contact Info

IPhone won't connect to the Internet at all!

Hello, it's my first time here. Big problem... my iPhone doesn't connect to the Internet! Restarted and reset the phone many times but nothing works (Email, apps, safari etc). Every time I try to connect to the internet using Safari it keeps trying to load and load and after a while nothing happens. While I do this the E for EDGE network shows on top of the screen, but doesn't connect. Anybody with same issues? Any ideas?
Thanks!

AT&T's 3G and EDGE data networks are currently down (you show as connected, but no data is transmitted/received). The problem is on their end, not yours, so all you can do is be patient (and/or complain!).

My iPhone won't connect to the Internet after new year. What can I do?

WHy won't my iPhone 6 connect to the Internet after the new year? My wife has the same phone and it works. I have tried wifi or lte. I woke up this morning jan 1 2015 and it will not connect to anything.

Settings>General>Reset
Choose Reset Network Settings
Your phone will restart. Test internet after that.
~Lyssa

My iPhone 5 won't connect to the Internet.

I have a factory unlocked iPhone 5, and I had my regular-sized SIM cut to fit the iPhone 5, since the nano SIM is not available yet in my country (Venezuela). The SIM works, I get messages, calls, etc. But it won't connect to the internet unless I'm on wi-fi. I've tried in different places, with full 3G signal, but it doesn't work. The weird thing about this is that I get Whatsapp messages (and I can send them as well), I get notifications from Instagram and Twitter, but it won't let me, say, enter my Twitter profile, or load Instagram pictures. It won't load any kind of internet content, neither with Safari nor Chrome.
The phone (or rather iOS 6) doesn't seem to have any option to edit the APN, so I researched a bit and found the iPhone Configuration Utility. I used it a couple of months before with an iPhone 3G to set an APN and it worked. Only this time, it wouldn't let me create and install a new profile on the iPhone 5. It would let me install the old profile I had for the Iphone 3G, which had the same APN settings I was trying to use now (both from the same carrier) but it didn't fix the internet issue. I also tried the Unlockit method, but it didn't work either.
What bothers me is that I've seen in a few websites screencaps of the Mobile Data screen, and it shows an option to configurate the APN settings in the phone itself, but mine's missing it.
I'd really appreciate if you could help me out, or at least give me a hint of what could be causing this. I've tried almost everything, and I've read a lot of posts here, but I haven't found anything useful. Thanks in advance.

In addition to what ChrisJ4203 said about cellular data, check your carriers website, it may need you to enter APN settings to allow internet access over cellular.
Also does normal telephone calling & SMS work? Disable wifi to avoid using iMessage as a test. If the SIM is damaged or blocked etc it may not work with cellular data, does the phone give you any error messages when powering on?
Another thing to try is to back up to iTunes & check for updates to iOS - sometimes a carrier update can restore the cellular network settings.

My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?

My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?

Thanks for your response
Let me give the history - I started with an Apple Express being fed thru a D-Link EBTR 2310 cable Router from an RCA DCM315 Modem (Pure). Comcast service all the way.
Got the 1st generation TC in 2008 and merely replaced the Airport Express with the TC. Worked ok
A year or two ago I did try removing the modem and feeding the TC directly from the modem. Resulted in the same condition I have now - Continuous flashing amber on the TC. So I put the router back in the chain.
Some time later, at the recommendation of a Comcast rep, I replaced the router with (a Belkin F5D 5231) to see if speed and dropout problems would be improved. I thought it helped some at the time but now I am not so sure.
Last week I decided to see if a new modem would help with download speeds. So I got another pure cable modem (Motorola SB 6121- high on the Comcast recommended list).
Got up and running easily with Comcast help and with the modem connected directly to a computer.
Next I put the TC in the link and again could not get past the TC continuing to flash amber. Although I did get connected to the internet with this configuration I lost connection two both of my printers - one connected by USB and the other wirelessly to the TC. Again everything works fine when I put the Belkin router back in the system.
However with the router in there, the modem shows the downstream connection to be 10/100 ethernet speed. (Modem light changes color for indicating speeds.}
I have gone thru all of the combinations of powering down/ up, but all stays the same.
I can live with what I have but something still doesn’t seem right.
Thanks again

TS1398 Help! MacBook won't connect to the Internet on my network. Never had an issue on other networks, other devices work fine, i.e. iPhone/iPad. Says it's connected. Plugged in Ethernet and tried other browser. Called ISP and all good on their end.

Help! MacBook won't connect to the Internet on my network. Never had an issue on other networks, other devices work fine, i.e. iPhone/iPad. Says it's connected. Plugged in Ethernet and tried other browser. Called ISP and all good on their end.

You can't change it - just try aagain.
https://discussions.apple.com/index.jspa
Where you find these options:
Notebooks
MacBook Pro
MacBook Air
iBook
MacBook
PowerBook

My iPhone 3GS won't connect to the internet.

I updated my iPhone just now to iOS 5.1 and now it won't connect to the internet/apps via 3G; I also cannot retrieve mail. My messages are now also sending as normal SMS and not iMessage please help.

Do you have a data plan?
Do you have cellular data turned on? Settings > General > Network > Cellular Data
Has it ever worked?
Have you contacted your provider to see if they are experiencing issues?

Brand new HP Stream 7 won't connect to the internet

Took out my brand new HP Stream 7 tablet and set it up - and it won't connect to the internet.
Nothing obvious, but it reports that Wifi hardware can not be found.
I'm sure it's a driver problem - but since I can't get to the network from the machine - not exactly sure how to proceed (or whether its worth the grief - since I can just package up the box and return it).
If I go to the Control Panel - Devices and Printers - it shows a Device with my computer name on it, with a warning graphic indicating a problem, and when I click troubleshoot it tells me there is a problem with the Realtek Bluetooth UART Bus driver and offers to reinstall it again, but when I try I just get an error message telling me there's a driver problem and that the issue isn't fixed.
Have to wonder if anyone actually tests this stuff or whether they just ship it out without worrying about whether or not it works.

Hello shaw44:
Have you tried disabling and reenabling the adapter? Have you run the HP Support Assist which will perform some tests and it also may reset the adapter for you?
Another option is to uninstall the driver from the control panel on the desktop using Device Manager. Windows should uninstall the driver from there. Then, you can click "scan for hardware changes" and it should reinstall the driver.
As a last resort, If you were to get a mini USB to USB adapter or a male to female adapter (to use with the charger cord), you could download the file on anther device, transfer it to a USB flash drive and then copy it onto your Stream 7 tablet.
Hope this helps.
dr bug

My iPhone 5c won't connect to the internet so now I can't download iOS 8

My iPhone 5c won't connect to the internet so now I can't download iOS 8

Connect the device to the computer and iTunes and update that way. Why won't the phone connect to the Internet?

I just downloaded the new software to my iPad but now it won't connect to the Internet. How can I fix this?

I just downloaded the new software to my iPad but now it won't connect to the Internet. How can I fix this?

Have you tried to reboot your router? Unplug it, count to 30, plug it back in and let it reboot. Also you may want to go into your settings on your iPad and 'reset network settings'.
In case the update messed something up, letting the devices reboot sometimes helps.

My MacBook Pro won't connect to the Internet, but my phone and PC will.

My MacBook Pro won't connect to the Internet. My iPhone has no problem doing so, and neither does my PC. I think it's something to do with my DNS, but I'm not sure. My network connections say that both my Ethernet or FireWire are failed. What's wrong with my MacBook? Is there a simple way to fix this?

Hello Rattisate,
Sorry to hear you are not able to connect to Wi-Fi on your MacBook Pro. I would be concerned about this too. You can find information on how to troubleshoot this in the following article:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Follow the steps in the section labeled, "Symptom: My Mac does not connect to the Internet."
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

MacBook Pro won't connect to the internet after standby

Hallo all,
I have the following strange problem with my macbook pro:
- after going in stand by and returning in operating mode the mac won't connect to the internet, I have to follow the procedure in order to retry to connect but It does'not work. Go in network preferences, try to change the DNS, use and not use DHCP and so on but nothing change.
- Mac is working in ethernet, I can see other macs and pcs
- When I change the network to connect, same problem even if I turn off the mac.
I have the same problem with Iphone !!!!
I have linksys router and modem but I think that the reason could be a setting in mac.
Anyone can help me???

I tried re-installing Mountain Lion 10.8.3 but it didn´t help.
Assuming your can access email ok ?
First, install the OS X Mountain Lion Update v10.8.4 (Combo)
Then restart your Mac. That will reinstall any missing system files.
Then try Safari.

My iPod Touch 2nd generation won't connect to the Internet

After restoring my iPod Touch 2nd gen to factory settings because that's what iTunes advised me to do after doing the iTunes update a week ago, my iPod won't connect to the internet anymore. I was able to connect to our wifi but it won't go to any website, to iTunes, etc. I'm 100% sure the problem isn't our wifi because I'm using it right now with my laptop so it's not the wireless problem. Before restoring my iPod to factory settings iti has always worked and I never had a problem connecting it. I tried restoring it again but it still didn't work. I already also reset our router but still no luck. I wish someone could help me asap!! Thank you.

You can try:
- reset:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Power off an then backon your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

New iPhone won't connect to the internet?

Similar Messages

Maybe you are looking for