New iPhone won't restore from my iTouch backup!! Huh? Scooby?

Just bought an iPhone, and trying to restore from my lastest iTouch backup. But the latest iTouch backup doesn't show up as an option. My wife's iTouch backup shows up. Any clues out there? Where's Velma when you need her?

iOS on your touch?
iOS on your iPhone?

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I just got an iphone 6. Not all of my music was on itunes, so I logged in and instead of clicking set up as new iphone I hit restore from backup, thinking it only pertained to the music in itunes. Now my new iphone looks just like my old iphone and h

I just got an iphone 6. Not all of my music was on itunes, so I logged in and instead of clicking set up as new iphone I hit restore from backup, thinking it only pertained to the music in itunes. Now my new iphone looks just like my old iphone and has iphone 5 settings. How can I undo and get back to iphone 6 settings?

Settings/Reset/Erase all content and settings...
Recently I had to do the sequence above and when the phone rebooted, it came up as a new phone.

New ipod won't restore from icloud

If I set up my ipod as new, can I still restore from icloud?
I purchased a new ipod touch yesterday, and in the course of setting it up, it will not restore from icloud, so I thought I might be able to set it up as new and still restore from icloud once I got it set up, is this correct? I would update from itunes, but my computer's operating system won't allow me to update to the newest version of itunes, so the ipod and computer won't "talk" to each other.

Do other devices now connect to the router OK?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Try on another network as Apple recommended.

Imac won't restore from time machine backup after HD (hard drive) recall replacement

I have an imac bought in 2011, running Snow Leopard. It required an HD replacement due to the 1 TB Seagate recall - the replacement was done by a certified Apple repair station yesterday. Before the guy left he started a backup/restore from my latest time machine backup set. It failed. I attempted it two times and got error messages that it failed and the computer needed to be restarted to try it again. No luck. I called the guy back and he told me to call Apple Care. Not thrilled about that response since the guy had just left my house I did what he told me to do. (A quick sideline here: I recognize that a time machine backup should be no big deal and SHOULD work everytime, but it doesn't. It irks me that Apple is replacing my HD through no fault of mine and yet they don't allow the restore of data to be a "covered" expense in this process - this isn't just because this was an authorized repair guy - the Apple store would have done the same).
Back to the issue. When I called apple care they pretty much had me try the same thing again with an earlier back up set. To my knowledge, it didn't work. I say this because it looked like it was working and when I came back to the imac later, it had restarted and once again booted to the OSX install. (The boot disc is still in the imac). When I tried to boot from another location, one did not show up to boot from so I assumed that the data didn't transfer and it forced another restart. So, I tried something else. I tried to re-install the snow leopard OSX without using the restore function. That appeared to work and then when the machine restarted it asked if I had another mac and I chose the option to get the files/apps/etc. from my time machine backup. The computer chose what I can only assume is the most recent backup set (It chose what I know to be a subfolder that appears under the dated backup folder - Macintosh HD--which btw is confusing seeing as that's always the name of the HD on the imac). I again stepped away from the computer so it could do its thing for two hours. When I returned, I was back to the MAC OSX screen that asks you to choose a language. There were no more options to choose DISK UTILITY or RESTORE FROM BACKUP, etc. When I clicked on English it took me right back into the screen where you say whether you have another Apple that you want to transfer data from. I realized that the imac must have restarted and I assumed maybe it was because the boot disk was still in - except how do you get the disc to eject? I also initially assumed that the backup had somehow failed again and triggered a restart. I tried to choose the option to just set up the machine without transferring data and when I got to the choose a name for your HOME folder message I tried to enter the same name I had it as before and it wouldn't allow me to do so, saying that that name was already in use. I also tried a different name and that didn't work either - got the same message (I assume if it is not the same name that it won't sync up with the time machine data from the backup set). So, I almost tried the "select time machine backup" option again until I looked at my HD space. Clearly, there is space that has been used. HD space was 997 at the start and now it's 636. My initial thought is to somehow get back into the setup area where I can use disc utility and erase the whole thing and then start over but 1) I don't think it's going to work even if I could get back there 2) I have no idea how to get this thing to reboot into that mode 3) I can't get the boot CD out to even try to restart to see if this thing did what it was supposed to, SO NOW I AM TOTALLY STUCK! I have not called Apple Care back because quite frankly they were useless the first time. I have a call into the repair guy but who knows how much help he will be. In the mean time, I have a million things to do and a computer that isn't working - Whoever said Apples never have issues needs to be seriously censored!
A few other notes: I use Time Machine Editor to run my backups weekly. It was set up that way from the get go by an Apple rep who came to my house to get us up and running. Editor should not effect the way that time machine does its work, so I doubt there is relevance but thought it worth mentioning.
One other note is that the Apple Care agent tried to have me do something called a "Source" something or other from the disk utility screen but when she realized that my backup file (shown by date) contained many other sub files (11-27-12/MacintoshHD/MyNamesIMAC/etc.), it was not possible to run this operation - thus we aborted. Sorry I don't remember the name of the process and unfortunately now can't access that option to go find it.
If you can help me, I would be eternally grateful! I am open to having a phone conversation if you are willing to give me your email to mail you my number. I have so much work to do this week and this was the last thing I needed. Did I mention this was supposed to be EASY?
I used to be quite the geek with my PC - still on the learning curve with the mac but not enjoying it. I am fairly tech savvy and I can follow instructions for a step by step solution if you've got one.

I got a recall and had the drive replaced. I have retored 3 timesa dn even had apple do the job and it is still not right. I still can't get a simple ghost of the data from time machineback tot he new drive.
This is Apple's explaination as taken from their web page.:
Restoring your entire system from a backup
If you are restoring a backup made by a Mac to the same Mac
With your backup drive connected, start up your Mac from the Recovery system (Command-R at startup) or Mac OS X v10.6 installation disc. Then use the "Restore From Time Machine Backup" utility.
Note: If "You can't restore this backup because it was created by a different model of Mac" appears when restoring a backup that was made on a different Mac, follow the onscreen instructions.
I even posted this information on the community and apple removed it... because they don't like the:
Off-topic or non-technical posts
Non-constructive rants or complaints
But here is my experieince:
Take in 27iMac running 10.6.8, 5-7 days, what a joke, my boss will be happy to pay for a week without working. Finally get, "if you have TM back up, 3 days." Get machine back with 10.6.3, hit the R recovery, click TM back up, runs for 2 hours, reboots, looks great. Box up take back to office... update to install - OH NO, still running 10.6.3. Updates crash with no specific error on install, BUG PROBELM, nothing runs.
Call Apple... after hours, tells me to boot using 10.6.2 disk, wipe, reinstall OS, udate to 10.6.8, THEN do the restore. GREAT! Only thing 10.6.2 DVD won't read... now back on phone... take back to the store, Genius says, he'll ix it just like it was. PROMISES it'll be fixed.
Pick up next day, supposedly, booted to disk, wiped drive, reinstalled, updated to 10.6.8 and THEN did the RIGHT restore... Looks GREAT... apps run and 10.6.8 OS. Back to the office... NOT RUNNING right!!!... fonts messed up, drop box app needs new install, cocktail needs upgrade, Fetch not working, memorized paths gone... back ups locked out of permissions... ***!!
4 hours on phone with apple and still no rsolution - to missing "settings". Seems there are THREE WAYS TO RESTORE (according to apply tech)... Running MIGRATE ASSISTANT and being able to choose your files, including settings, "R" RESTORE after they load a new OS... or NOW WAITING for them to send me a bootable 10.6.3 disk and then boot from disk, w/o installing OS and doing a restore from TM. I think this is done via the disk Utilties application.
So now can't back up without doing a full 400 GB back up since permissons are screwed and possibly destroying any good back ups... can't work, like having hands tied behind back. WAITING for solution! Very upset!!!
I did my first restore just like they said and now an 10 days without proper machine. Just FYI. I thnk I am going to make the store do the tech work so I have somthing to fall back on.

Photos mysteriously vanished and iphone won't restore from backup. iOS 6

Ok well hopefully someone has a good answer for this because I know numerous techs that currently work for apple that are going to have some very colorful stories to tell their familes over dinner about an irate customer they were trying to "help" earlier in the day. After updating to iOS 6 I suddenly realized that not only was every App, contact, and song missing but also every picture that I had on my phone. I began to sigh a sigh of relief when I realized that after syncing with itunes the Apps, contacts, and songs were replaced with great haste until I realized that I still had none of my pictures. Mind you alot of the pictures are saved in otehr locations on the computer and some to my email but there are several pictures of my twin baby girls that have been saved over the course of the last 8 months that were only on the camera roll. I looked into the issue a bit and found a solution that looked promising. Restore the iPhone 4s to the backup file that was made by iTunes that was before the pictures were all erased. Followed the manual perfectly only to recieve error messages about how there is not enough space on my hard drive to create a file. Not only is there more than enough space but the message itself is extremely confusing because I am not trying to make a file....I am trying to apply a file that is already on the C Drive to the iPhone through iTunes. I have manually went into my hard drive and located where the file is being kept. Mind you it is all encrypted but after the arduous task of adding up all of the little file's and big file's sizes I have come to the conclusion that this is indeed the backup file seeing as how before all my information got molested I had a little under a gig of space of my phones 13.5 capacity and after adding aaaaaaalllllll the files together in the "backup" folder I came out to a figure of ~12.5. If anyone is willing to or can help then please do because currently teh words irrate and ****** don't begin to illustrate the anger that is boiling within me at the thought of paying a company for a service and being a loyal customer and then having 8 months of memories ripped away because of some glitch or mishap. Thanks (to whoever can help, not to Apple ((Apple can rot and die for all I care)) )

Just had the same problem, did this and it worked.
Delete all of your previous backups, do an new backup from scratch, and then restore from the new backup.

HT4623 After updating to IOS 6, my iPhone won't restore from back up.

I updated my iPhone 3GS to the new IOS 6 and i backed it up before i done anything. and it starts to restore from back up but it gets 3/4 way done and the green bar stops moving and the time remaining goes up instead of down. what do i do to restore from my back up?

I Just found it on the apple site, it arrived on a cd a few days later and worked just fine again.
i would recommend backing everything up just in case. Better safe than sorry, trust me. I've lost so much when i didnt back up once when re-installing the system.
IT shoulldnt erase everything, bt it might, so back up just in case
should you loose everything, then i have some tips on moving stuff fromyour iphone/ipod to the computer

If I set up my iPhone 4S as 'New Device', can I restore from my previous backup afterwards?

I need to restore my iPhone as I have forgotten my 'Restrictions Passcode'. However, I do not want to lose text messages. I know if I back up my iPhone before I restore it, the text messages will be saved on iTunes. If I restore it as a 'New Device' (which is what is required to unlock the passcode), will I then be able to sync my information (texts, music, apps, etc) that have been backed up? Please help!

Well, if it were easy to get around this, there wouldn't be much point in having a restrictions passcode to begin with. You can try something like this to extract your messages, from your backup:
http://www.iphonebackupextractor.com/
Then achieve them on your computer.

TS3989 I have set up my new iPad Air by restoring from the latest backup from my iPad2. However i can only see the photos from before Jan this year and none of the photoI have taken since then. I cn see the new photos on my iPhone ne old iPad, ny ideas?

Could anyone help with my question above please?

Were the missing photos in the camera roll on your iPad 2? The backup only includes camera roll photos.
If they were, but were not restored from the backup, if you still have the iPad 2, import the missing photos to your computer (see http://support.apple.com/kb/HT4083) then put them in a folder and sync them to your new iPad by selecting the folder on the Photos tab of your iTunes sync settings and syncing. (The only downside of this approach is that the only way they can later be deleted from your iPad is to sync them off again using iTunes. To get them in your camera roll you would need to use an app like PhotoSync to transfer them from your computer to the camera roll on your new iPad using you wifi.)

When I get a new iPhone, can I restore it with my backup files from my previous phone?

My iPhone was stolen and I'm wondering if when I get a new iphone, if I can update my new phone with my backup files stored on my mac in itunes somehow?
thank you

Yes. Follow these directions:
http://support.apple.com/kb/ht2109

Iphone 5 cant restore from iphone4 s backup

trying to help a friend update phones ...
iphone4s (8.0.2) backed up on itunes (v.current/latest)
new iphone5 (8.0.2)
trying to move all settings etc from old to new iphone
restore begins
most apps move ok
the email settings and imessages / sms messages fail to move across
the process fails every time with "incompatible devices" message ( i dont have the exact text to hand as it was late last night)
what can be wrong?
what can i try please?
any advise appreciated
dave

Sorry to say my friend, but any second you going to lose from that moment on is a lost second. I d like to wish you luck and after all said and done - get back here and tell me if I was wrong. BTW if those were text group messages, your phone was never a problem.

My iphone won't restore from a specific date. It keeps saying my phone disconnected. I need the information on it badly.

Help please. I have important text messages on my iphone. I keep trying to restore it from a previous back up. I can get earlier back ups but the one I need most desparately will not reload.

Keep getting expired form

If i have stuff on my phone and i connect to itunes and hit set up as new iphone instead of restoring from backup, will i lose everything i have on my phone

i need to know what i should hit on itunes for my phone, it says set up as new phone or restore with backup, i dont want to lose what i have on my phone right now, i just want to put the music i have on itunes on my phone.... what should i do?!?!

OK, we don't have the whole story, but it is likely that you previously synced the phone to a different computer. The iPhone can only be synced to one computer at a time; if you change computers the contents of the new computer will replace the contents of the old computer.
If you restore with backup (assuming the computer you are using has a current backup) you will not lose any app content. If you restore as new you can then add music and apps, but you will lose everything else in your backup.

Replacement iphone - trying to restore from backup, but iOS v 6 running and won't update from recent backup

Replacement iphone - trying to restore from backup, but iOS v 6 running and won't update from recent backup. How do I ensure I get all my photos etc onto new phone?
Thanks

If you're old phone that was repalced was a higher version of iOS, it wont be able to restore. Update your iPhone to the lastest iOS 7.0.4 and try to restore it then.

After moving from Canada to the US, getting a new iPhone 5C, and restoring my backup from iCloud, I can't update my apps. I get an error message that my account is not valid in the Canadian App store and I must change to the US store. How do I do that?

After moving from Canada to the US, getting a new iPhone 5C, and restoring my backup from iCloud, I can't update my apps. I get an error message that my account is not valid in the Canadian App store and I must change to the US store. How do I do that?

Change here:
Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
You must have a verified billing address & be located in the country whose store you are trying to use.

Okay so i had an iphone 5. I backed it up on icloud. Then i got the new iphone 5s i restored ot from icloud from my previous iphone 5. Now everything works find execept now the games are slowy and drops the frame rate and look choppy. Please help.

Okay so i had an iphone 5. I backed it up on icloud. Then i got the new iphone 5s i restored ot from icloud from my previous iphone 5. Now everything works find execept now the games are slowy and drops the frame rate and look choppy. Then i restarted my iphone 5s as a new device downloaded the same apps even the ones optimized for ios 7 and the games still lag. And i just got my iphone 5s replace. The funny thing is. While im playing games and their running choppy and slow and if i take a snap shot inside the phone. They run smooth and HD but just for a few seconds and boom they go back to slow and choppy. Is it the ios 7 or the iphone 5s it self? Like i said this is my replacement iphone 5s because the other 5s did the same thing. And it was running slowly.

As far as I know you can't delete the primary email address for an iCloud account. It's assigned when the account is created. But your neighbor wouldn't have been able to get into your iCloud account without your Apple ID and password. Are you sure the account wasn't still on your phone when you gave it to him?
You could migrate a copy of your data to a new iCloud account but I would still be concerned that someone else was using my old account, which presumably still has your data in it.
I'm fairly certain that you're going to have to have iCloud support help you sort this one out as they may have the ability to make changes to an existing account that users can't. Make an appointment with the genius bar at a nearby Apple store and have them take a look at it. If necessary, they should be able to contact iCloud support for you.

New iPhone won't restore from my iTouch backup!! Huh? Scooby?

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