New ipod 7th Gen is corrupt - what should I do?!

Brand new ipod. Updated itunes, running on windows 7. Doesn't even recognise it plugged in on my computer - never mind in itunes!! What can I do to solve it. It did briefly show a message about being corrupt but that has gone now : (

Try it on a different computer.

Similar Messages

  • My new  iPod 7th gen is syncing but no sound

    I have just received my iPod 7th gen. It is fully charged and set up.  I have synced my music files to it. When i play a song no sound comes through but on the iPod it shows as playing.  Is this a fault with the ipod?  The earphones work fine as i have tested them on my ipad. I have also restored the ipod to factory settings and resynced but am still having the same problem. Any help would be appreciated

    Hello Bina092,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPod touch: Hardware troubleshooting
    http://support.apple.com/kb/TS2771
    No sound through internal speaker*
    Verify that the iPod touch is not set to pause.
    Verify that the volume is set appropriately.
    Verify that headphones are not attached to the headphone port.
    Verify that Bluetooth stereo headphones are not paired wirelessly.
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    Best of luck,
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  • Brand new ipod 7th gen wont syn or turn on, please help!

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    Then, registered my ipod but it wouldnt sync and everytime I tried plugging it in an icon flashed up that said it was corrupted. This was followed by another window telling me to update my ipod. Clicked on it and a strange white screen came up on the ipod screen that said ok to disconnect with a tick (but not how it usually looks) I have tried resetting it several times by holding down the "sleep" button and then the screen just went black - not the apple logo to say that it was resetting or anything.
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    Whats ur warrenty on it?
    Just go return it for a new one if its brand new and they will give u a new one. Thats the easiest solution as far as Im concerned

  • IPod 5th Gen (Black Screen), What Should I Do?

    my iPod randomly got a black screen yesterday and I don't know why can ANYONE help?
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    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
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    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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    - Try on another computer                                                       
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  • Brand new nano 7th gen, firmware file corrupt, running windows 7

    brand new nano 7th gen, running windows 7, on first plugin I get the message "the ipod XXXX could not be updated because the firmware file was corrupt"  The strange thing is that it gave my nano a name - maybe confused with an old ipod??

    I have the same issue.  IPOD just arrived, connected to itunes, corrupt!

  • Hi. I have an ipod 7th Gen. Whenever i rate a song from ipod, when i connect my ipod to my pc i see that  another different song is rated on itunes. Can you help me with it? or what causes this problem?

    Hi. I have an ipod 7th Gen. Whenever i rate a song from ipod, when i connect my ipod to my pc i see that  another different song is rated on itunes. Can you help me with it? or what causes this problem?

    Hi Becki ..
    You need to "authorize" the Mac.
    Launch iTunes on the Mac then from the iTunes menu bar top of your screen click Store > Authorize This Computer.
    Now, using the same Apple ID as you used to purchased iTunes media originally, you should be able to sync all your content.
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  • New apple user, just got new iPod touch gen 5 and there is no App Store on it. Restored it twice and this does nothing. What do I do, help please :(

    New apple user, just got new iPod touch gen 5 and there is no App Store on it. Restored it twice and this does nothing. What do I do, help please :(

    Has it been disabled via Settings -> General -> Restrictions?
    I assume you have checked other pages of apps by swiping to the left from the home screen?
    B-rock

  • TS1591 iPod 7th gen not showing up in iTunes (Macbook Pro) on first try

    hi guys. i have an ipod 7th gen and just recently bought a macbook pro. what i noticed right away was that whenever i try to plug in and update my ipod, the icon shows up on the desktop but the iPod itself does not show up in iTunes. i have to unplug then re-plug in my iPod and that usually does the trick. a trick which is annoying to do because im sure most people with iPods dont have this problem. help please

    Hey there Miles,
    It sounds like your iPod isn't showing in iTunes when you connect it to your Mac. I would start with this bit from the following article:
    iPod not appearing in iTunes
    http://support.apple.com/kb/TS3716
    First, try the steps in the iPod Troubleshooting Assistant which applies to your iPod.
    If you still cannot get the device to appear in iTunes, use the following link to help troubleshoot it:
    iOS: Device not recognized in iTunes for OS X
    http://support.apple.com/kb/TS1591?viewlocale=en_US
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • I get a message that my Adobe Application Manger is corrupt what should I do

    I get a message that my Adobe Application Manger is corrupt what should I do

    http://www.adobe.com/support/downloads/product.jsp?product=170&platform=Windows
    Download a new one. Install it and replace the corrupted one.

  • My new  iPot 7th gen cant be connected to iTunes

    my new  iPot 7th gen cant be connected to iTunes

    Hello tillix,
    We've an article that can help get your iPod and computer talking to each other correctly.
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Cheers,
    Allen

  • My Ipod 7th gen is not being recognized by itunes and Windows 8.1.

    Hello. My ipod 7th gen is not being recognized by itunes and Windows 8.1. When I connect my ipod to my computer, itunes will open automatically and a message bar below will appear:
    I have followed all the instruction in the support and itunes still unable to deted my ipod. The funny thing is, if i uninstall itunes, Windows 8.1. will detect my ipod but when itunes is installed, both itunes and windows 8.1. cannot detect my ipod. Thank you in advance for all your help.

    the message box says like this:
    An ipod has been detected but could not be identified properly. Please disconnect and reconnect ipod, then try again. If the problem persists, unisntall itunes then install itunes again.

  • Hi , I just go to a I phone 4s back from repair a new replacement phone. I can't activate my wifi , the wifi button is greyed,so the wifi is unavailable , and I can't update to the new iOS 6.1.3,so what should I do? Pls help me.

    Hi , I just go to a I phone 4s back from repair a new replacement phone. I can't activate my wifi , the wifi button is greyed,so the wifi is unavailable , and I can't update to the new iOS 6.1.3,so what should I do? Pls help me.

    Go through the steps in this Apple Support document in order
    http://support.apple.com/kb/TS1559

  • 7th generation.  I bought a new iPod 7th generation.  I can't just touch music, I have to double tap it. I can't select songs with a tap, I have to double tap it.  I then have to double tap play/pause, or next song selection to move to next song.  I

    I bought a new iPod 7th generation.  I can't just touch music, I have to double tap it. I can't select songs with a tap, I have to double tap it.  I then have to double tap play/pause, or next song selection to move to next song.  I also can't use my finger to scroll volume.

    Hello HoopsMD,
    Welcome to the Apple Support Communities!
    I understand that the display on your iPod nano (7th generation) is not responding to your touch as you would expect. In this situation, I would recommend reading over the attached article and working through the steps within to help resolve this issue. 
    iPod nano (7th generation): Hardware troubleshooting - Apple Support
    Display
    Follow these steps if your iPod doesn't respond to your input or has a display-related issue.
    Screen is unresponsive and displays Apple logo or white screen
    Reset iPod by holding down the Sleep/Wake button and Home button until you see the Apple logo appear. If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes.
    If the Apple logo does not appear, or if the iPod is not seen in iTunes, connect it to iTunes and try to restore.
    Touch screen does not accept input
    Clean the screen with a microfiber polishing cloth.
    Do not wear gloves while using the touchscreen. Do not use the touchscreen with wet hands or immediately after applying hand lotion. Moisture affects touchscreen behavior in the same manner as it affects a trackpad.
    If you have a protective plastic sheet or film on the touchscreen, try removing it, because it may be preventing the touchscreen from working properly.
    The current application may be unresponsive; try resetting iPod by pressing and holding the Sleep/Wake button and the Home buttons simultaneously for a least six seconds, until the Apple logo appears.
    Sync with iTunes and restore the iPod.
    Have a great day,
    Joe

  • Brand new Nano 7th gen has no sound!

    Brand new Nano 7th gen has no sound. I've tried 3 different headphones, turned volume up, watched the bar indicate the song is on play, cannot find a mute switch (or indicator on screen) and can't understand why I can't hear music. Can there be an earphone jack problem on a brand new Nano? Help please!

    Are the headphones plugged all the way in? Does the FM radio work?

  • TS4062 purchased a new iPod 5th Gen...it won't synch to iTunes....HELP!

    New iPod 5th Gen won't synch to iTunes...need help

    - Have you tried disabling Avast and Spybot?
    - Have yu tried everthing here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    - Do you have another computer to try to help determine if it is a computer or iPod problem?
    - The Nano uses a different iOS so it not a good comparison.

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