New iPod and I can't drag and drop in iTunes

MAC OS X 10.6.6
I've just been copying my songs across manually to my new 160Gb iPod and now I can't, I can't move any songs to the left hand side, iPod, Playlists anything. Can you help me please?

From a Kappy  post
The Best Alternatives for Security Questions and Rescue Mail
1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2.  Call Apple Support in your country: Customer Service: Contact Apple support.
3.  Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • Can't drag or drop in Itunes?

    Itunes (11.2.2 for Macbook Pro 2012)
    I can drag and drop in finder and other applications. However, I can't select and then drag and drop individual (or groups) of songs, or playlists in Itunes.  For example, when I want to drag a song from one playlist or to another it doesn't "get picked up" when I click and hold down on the song nor does it follow when I try to drag it over to other playlist.
    I did check that these were not smart playlists, the order of the playlists are manual, and I've tried just about everything from closing/reopening program to restarting computer and problem keeps coming back. I also know I can right click song and click add to but this is much more of hassle and actually doesn't work some of the time now too.
    Any feedback is appreciated!
    Thanks!

    I don't use the new iTunes but yours is the only post I have seen stating this issue.  The only time I have seen similar behavior is if you try to do this with a
    bad link ( ! ).  Additionally make sure the item you wish to drag is checked.
    Dragging does not move an item, it adds it and leaves the original in place.

  • I've received a new Ipod and after installing Itunes it takes over my PC's processor. I tunes and Applemobiledevice software are the two offending items.

    As an pod newbie I'm falling at the first hurdle. I've installed itunes directly from the Apple website, but it takes over my system resources completely. I can get it to see my Ipod, but the sync option is greyed out in the menu.
    Surely Itunes and Applemobiledevice cannot be that system hungry. My PC is unusable with itunes running.
    I've made sure windows is up to date and I've uninstalled & re-installed itunes - all to no effect.
    Help please!

    Try restarting the AMDS >  iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • HT1695 I know nothing about how to use my new ipod and when reading the little bit of information in the folder that came with it, all I can do is turn it on, but it just powers down after a few seconds.  How do I work this thing?

    I know nothing about how to use my new ipod and when reading the little information that came with it, all I can do is turn it on.  Then in a few seconds it goes black, never having brought up a screen to do anything!  Help!  What do I do to get this thing going?

    You might consider connecting it to the charger and charging up the battery overnight.
    Please Get the iPod Touch User Manual for iOS 5

  • If i factory reset my ipod touch(5th gen), can i reset it as the option 'set up as new ipod', and then i can just go into the app store/itunes store and restore my music and apps and not icloud with photos and ect?

    if i factory reset my ipod touch(5th gen), can i reset it to the option 'set up as a new ipod', and then i can just go into the app store/itunes store and log into my apple ID so i can just restore my music and apps and not icloud with photos, contacts, ect. and then later i can add contacts that i need/want instead of them restoring them from icloud?
    The reason i asked this question is because i have been wondering this a lot ever since i got an exchange on this ipod (and ive only had it for a few weeks now) because my last ipod had a lot of problems. so after i restored my ipod with my computer/itunes, i downloaded apps that i wanted, and then when i went to the storage to see how much storage was left, it said 0 bytes. i was freaking out because i didnt know how that could be, i mean, cause like, that is impossible when i just 'purchased' it, that the space was full but i looked and all my pictures were on this ipod and i already put them on my computer so i dont need them anymore thats why i wanna reset it now so there is nothing on it so i can have more space for stuff to do and download on it.
    it is updated to iOS 8 but that happened when i purchased it, so i didnt have a choice to update it even though i didnt want to update to iOS 8...
    and i hope you understand my problem..
    i would REALLY REALLY appreciate it if someone could tell me a solution to my problem!!! thank you so much!
    -sierra

    Hey Sierra, You can do just what you have stated. My question, what is your "other"? If it is over 1.5 GB you most likely have corrupt files. Doing a Restore to New, Factory restore should correct it. Just make sure you make a full backup of all information on your iPod to your computer before you restore, so you don't lose your stuff, contacts, videos, pictures, non-iTunes music, etc, use the cable and connect with your computer. Then, via cable, connect to your computer, run the Restore to new, don't use your backup. Treat this iPod as if it was your first one ever. When restore is done, set up and add what info you wish to install on this iPod. The music apps etc you purchased should be on your computer, if not you should be able to retrieve purchased apps and music from iTunes. Any music, videos, apps not purchased from iTunes will be lost to you if you do not save them to your computer or the cloud first. When your done, make a current Backup and you should good to go. Hope this helps. Good luck. Cheers.

  • I have a new ipod and when I sign in to Words with Friends it says that user name is already in use. How can I continue using the same user name with a different ipod?

    I have a new ipod and added all my apps to it. When I sign in to Words with Friends it says that "user name is already in use" because it is linked to my old ipod. How can I use the same user name with my new ipod?

    Was the iPod setup via iTunes on this computer?
    Setup via wifi?
    Was the iPod previous synced to another iTunes library/computer?
    Have you successfully synced from this iTunes library/computer before?
    Do the songs play in iTunes?           
    Do you have the right boxes checked to sync?
    iTunes: Syncing media content to iOS devices and iPod        
    Try syncing using the manual method                 

  • My Ipod was originally set up as a sub-account of a firends.  After that, I got an Iphone and set up my own Apple account.  I just got a new Ipod, and now can't sync my old Itunes to it. Can anyone help me? I'm even OK with deleting the old Itunes account

    My Ipod was originally set up as a sub-account of a firends.  After that, I got an Iphone and set up my own Apple account.  I just got a new Ipod, and now can't sync my old Itunes to it. Can anyone help me? I'm even OK with deleting the old Itunes account, and staring over.  I just really want to get the new Ipod under my own account, and be able to use it...

    There is no such thing as a "sub-account."  Also, you probably mean iTunes library, when you say "account."  Your "account" in iTunes is your Apple ID, which is what you use to sign in to the iTunes Store to make purchases.  iPods are associated with an iTunes library, not with an Apple ID (iTunes Store account).  You'll need to clarify...
    So, this is what I think you are saying.  You previously shared an iTunes library on a computer with your friend.  Your old iPod was synced to that iTunes library. 
    You got an iPhone, and at that time, you set up your own iTunes library.  Is that on a different computer?  How does the iPhone affect your question about the iPod?
    You got a new iPod.  What is your "old iTunes"?  Is that the iTunes library you shared with your friend?

  • Every time I try and open up my itunes it will get stuck on lode. I am not able to click on anything or close down the page. I have to restart my computer. I have a new ipod and can't even downlode my music or watch my movies! what is going on?

    Every time I try and open up my itunes it will get stuck on lode. I am not able to click on anything or close down the page. I have to restart my computer. I have a new ipod and can't even get my music on it or watch my movies! what is going on?
    A box will pop up and tell me there is a new version of itunes to download, but i'm un able to click on that either

    Hi Coreenfrombc,
    If you are having issues with iTunes after an attempted update, you may find the following article helpful:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Regards,
    - Brenden

  • I just bought a new iPod and I have it set up the same as my other iPod but I can't get notification to show on the lock screen like my old one does. What can I do to fix this?

    I just bought a new iPod and I have it set up the same as my old iPod but I can't get notifications on the lock screen like I did on my old iPod. What can I do to fix this?

    Hi.
    What is the exact notification you are waiting? This could be possible that the device has already been opened once. Don't you think?

  • Does anybody know if Windows 8 is causing a problem with iTunes?   Many songs on my old iPod are now missing in my iTunes library and I can't find them anywhere.  Also, I have a new iPod and am afraid of using it for fear of something else going wrong.

    Does anybody know if Windows 8 is causing a problem with iTunes?  Many songs on my old iPod are now missing in my iTunes library and I can't find them anywhere.  .  Also, I have a new iPod and am afraid of using it for fear of something else going wrong.

    Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.

  • I have a new iPod and now I can't buy something on it ,because of the safety questions. I have not the answers. I can't remember that answer the questions.

    I have a new iPod and now I can't buy something on it ,because of the safety questions. I have not the answers. I can't remember that answer the questions.

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813
    Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
    John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
    If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

  • I got a new iPod and now I can't sync my apps from my old ipod

    I got a new iPod and now I can't sync my apps from my old ipod?

    Just what are you trying to do with the photos?
    If the photos on the old iPod are in the iPod's camera Roll album then import them to your computer:
    iOS: Importing personal photos and videos from iOS devices to your computer
    If they were synced to the iPod from another computer then you need a third-party program like TouchCopy or PhoneView to import then into your computer.
    Here is how to sync photos to the iPod:
    iOS and iPod: Syncing photos using iTunes

  • I have just brought a new ipod and it won't work with my old imac as it is running pre 10.5 software. I can't upgrade the software, so what should I do?

    I have just brought a new ipod and it won't work with my old imac as it is running pre 10.5 software. I can't upgrade the software, so what should I do?

    There is nothing to do, unless you buy a new computer.
    Mac OS 10.5.8 or later is required.

  • Ive brought new laptop and re-installed itunes now i carnt drag and drop my music to my iphone from itunes it just has a cross and wont transfer can anyone help

    ive brought a new laptop and re-installed itunes now i carnt drag and drop my music onto my iphone i just get a red circle with a line in it and its not transfring on to my iphone can anyone help please

    You will have to sync your iphone to this computer first, erasing the current content and replacing wioth content from the new computer.
    Make sure you have copied everything from the old comptuer to the new one first.

  • HT4236 I lost my iPod touch 32 GB a month ago, and today I got a new iPod touch 64 GB. While syncing it with itunes, I got my music library, books and purchased items back, but I didn't get my photos and videos.How can I get my old photos back in my new i

    I lost my iPod touch 32 GB a month ago, and today I got a new iPod touch 64 GB. While syncing it with itunes, I got my music library, books and purchased items back, but I didn't get my photos and videos.How can I get my old photos back in my new iPod?

    Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
    As IO said before:
    You can redownload most iTunes pruchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    I do not think it included audio books.

  • I just bought the new ipod and the NFL pro 2013 application doesn't open eventough it use to work very well, can you help me?

    I just bought the new ipod and the NFL Pro 2013 application doesn't work eventhough it use to, can you help me?

    See:
    iOS: Troubleshooting applications purchased from the App Store
    Restore from backup. See:
    iOS: How to back up
    Restore to factory settings/new iPod
    iOS: How to back up your data and set up as a new device

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