New iPod..cant see artist after transfer

Purchased new 30Gb iPod. Loaded new CDs but after transfer under `artist` on the iPod it shows the songs only not the `artist`. The `Artist` is shown under genre. Songs are also shown under playlist. The info is shown on the iTunes screen correctly but doesn`t seem to take the information to the right category on the iPod.
Any suggestions. have tried reinstalling software
Thanks

with those symptoms, we'd better check for a Windows drive letter confusion on your PC. see the following document:
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear

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