New iPod Classic 80Gb Freezing

I just picked up a couple of new iPods on the weekend, an 80Gb Classic for myself and a 4Gb Nano for a Christmas gift for someone else so it's is still in the packaging.
I started browsing through the forums as my classic locks up 2-3 times a day and I have to reset it. Is this normal? Any one know if it is FW or HW because if it is likely HW, I'll take it back. Anyone know of similar issues on the new Nanos either? I'd hate to give it as a gift and have it do the same thing.
Thanks.

This happened again this morning. It isn't occuring during use but after the iPod has just been sitting unused for a period of time. An example, last night I powered it off by holding down play/pause then I switched the HOLD switch to the on position. Normally if it isn't frozen, as soon as I switch the HOLD switch off, the screen comes up. This morning though when I switched the HOLD switch off, nothing happened and the iPod was unresponsive to any other button presses. After messing around with it for a while, I manually reset it and it came back. It's like it is going into a deep sleep and cannot be brought back without the reset. I am going to let it sit all day without HOLD on to see if it makes any differnce but this is really frustrating for a new MP3 player.
SHame is I was shopping in the US on the weekend for an 80Gb Zune (can't get them here in Canada) but none were in stock at the stores I went to so I got an iPod when I came back to Canada instead.

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Ipod Classic 80gb Freezes on Apple Logo

I have an Ipod classic 80gb. When I plug my Ipod into my computer the Ipod freezes on the Apple logo on screen. The only way to get it back is to go into disk mode and then restore the ipod on itunes but it doesn't fix it permanently. As soon as I plug it back in or it resets it does the same thing. If i leave it unplugged for a while then it will come back on like a reset ipod asking to select language and it is then a factory reset ipod with nothing on it. When I plug it back in so i can upload songs it does the same thing again. Please help

The clicking sound is your iPod Hardisk, trying to retract and find the boot sector unsuccesfully.
Hopefully, you can do the iPod Disk Diagnostic as in this great post by tt2., it wont fix your problem, but let you know, how dire is your Hardisk health.
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HELP! New iPod Classic 80GB Recognized By Computer, Not iTunes

I have a brand new ipod classic, and it refuses to be recognized by itunes so i can install it. The "install new hardware" wizard pops up instead and it thinks it is a USB Mass Storage Device. I've tried everything on the apple support page.
PS I am aware that this sort of question probably has been answered before. I am new to this board haven't found the information i need. thanks for the help!

Hi,
I'd been really frustrated with ITunes not recognizing my IPod after failed attempts at using the "5Rs" to resove the issue. I just wanted you guys to know that I found a resolution posted under http://support.apple.com/kb/TS1372 and after following the instructions, I "forced" ITunes to recognize the Pod and it is right now, as we speak, syncing my entire library back to the IPod! THANK YOU to whomever posted this solution! I was so lost without my IPod and was about to go on a trip without it! Whew! THANK YOU, THANK YOU, THANK YOU!!!!!!!!!!!!!!

Brand new Ipod Classic 80Gb - Synching Problems - Ipod ejecting itself

Bought a new 80Gb Ipod last week after my old one crapped out. Computer also crapped out so had to load all my CD's to another laptop on newly downloaded Itunes 7.5. Hooked the new ipod up to the laptop and immediately had problems with the Ipod 'ejecting' itself before any songs were loaded. Furthest I managed to get was name the darn thing before it ejected. So, tried the 5R's with no success - still kept on 'ejecting' - sometimes straight away, sometimes part of the way through synching the library always with the end result of no songs on the ipod. Tried updating windows, updating Itunes, restarting computer, using different cables, different USB ports (all 2.0) with no success. Took the Ipod to the Apple Genius Bar where they restored it and managed to successfully synch a few tracks. Thinking the problem was solved - took it home and it is doing exactly the same thing again. AAAARRRRGGGHHH. Trawled the forum boards all day yesterday found a few suggestions I hadn't tried - setting it to enable disk use etc etc. When I hooked the ipod up last night it was ejecting immediately after connecting so not even giving me a chance to try the new fixes. Plugged it in this morning for a last ditch attempt and it connected long enough for me to switch on the manual synching and I successfully loaded 32 songs out of 4000 (yippee!!) before it started the same carry on again - disconnecting itself..
This is so frustrating - what has happened to the ipod??? I had no trouble at all with my old one. A new piece of kit such as this should not be so time consuming and stressful. After this experience there is no way I will buy another ipod.
Has anyone got any suggestions?

I had over two weeks of frustration getting the right collection of fixes installed (iTunes 7.5 and 1.0.2 on the iPod; 1.0.3 should be OK). My symptom was that iTunes starts to go spacey on me when I plug the iPod classic into the USb port. There are long delays that I can't find a good cause for.
Start up iTunes on your PC.
Before you connect the iPod to your PC, try putting the iPod into Disk Mode (don't know the article info but there is one on this site; just search for "Disk Mode". There will be a check mark on the iPod screen when you have successfully arrived there.) Then plug it into the USB port on your PC.
It may take several seconds/minutes for the iPod to be recognized in iTunes (I get some help with this by clicking on the Windows Start button, which overlays part of the iTunes screen, and waiting for iTunes to refresh its screen.)
Before you click the Sync button, be sure you have chosen all the tabs you want to sync; since my music library is over 40GB, I choose this one first and let iTunes copy over my whole music library. I also check the Enable Disk Use box on the Summary screen. I then go out for coffee or to the bathroom (it takes a while).
Once everything is copied over, be sure to press the Eject button in iTunes to be sure it is releasing the iPod.(Try my Windows Start button trick above to get positive feedback when it is safe to disconnect.) When it disappears from the list on the left-hand side and the screen is refreshed, it is safe to disconnect the iPod. (I'm not sure this is absolutely necessary, but it works for me.)
It can be a little dicey to get the iPod out of Disk Mode or even to just turn off the iPod, but keep trying and you should be able to get it back into normal mode with all your music, video, podcasts and photos (haven't tried Contacts or Games) playable.
Getting
When all the information has been copied over,

My new ipod classic keeps freezing

I got it for christmas and have been looking after it. The screen and buttons consistantly freezes at least once a week. I don't know what triggers it besides that it only happens when I'm doing something with it. So it dosn't happen when it's in my pocket. The screen dosn't shut off or dim. When I plug it into itunes my computer registers that a usb device was plugged in with a sound effect but itunes dosn't communicate with it. The only way I found to fix it is to wait until the battery drains and then charge it again. It's a classic 160 gig. I don't know why it would be broken because I've never dropped it or bumped it and because it's only a month old it's very dissapointing.

Hey jirioxy,
Thanks for the question. I understand you are experiencing multiple issues with your iPod classic. To troubleshoot, it may be helpful to run through the following assistant:
Apple - Support - iPod - iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thanks,
Matt M.

New iPod Classic 80gb Making weird clicking/grinding noise

I recently (2 days ago) purchased an Apple iPod 80gb and I noticed that when I go from the main menu to videos, or music, or anything else the iPod makes a weird clicking noise.
It comes from the iPod itself and it's loud enough to hear without putting your ear to it.
I was wondering if anyone else has experienced this, or if I should have it serviced?

Some "clicking" noise is normal - it's the hard drive spinning up and being read. However, it shouldn't be very loud (though, of course, loud is subjective). Now, if it is "grinding", that could be a problem. Does it stop after a couple of seconds after you change menus or start a song or video?
If you're concerned, exchange it (now's the time when it's new). Better that, than worry that your iPod may die any day.

Difetti che ho trovato nel mio iPod Classic 80GB

Salve a tutti, ho da poco comprato il nuovo iPod Classic da 80GB, vorrei dirvi che mi aspettavo qualcosa di meglio,
- Lo trovo Lento;
- Non posso credere che non sia possiblile disabilitare lo screensaver (orologio + Stato della Batteria) durante l'ascolto, i tecnici di apple devono inserire l'opzione per disabilitarlo;
- Dovrebbero trovare una soluzione alla possibilità di "regolare" il volume di un brano (-100%...0..+100%) direttamente dall'iPod;
- Sarebbe interessante poter vedere qualche informazione in più sul brano che si stà ascoltando se ho inserito i tag...
sono a conoscenza che ci sono altri post che trattano di questo argomento, ho voluto mettere però un post in Italiano per permettere a chi non conosce l'inglese di esprimere il proprio dissenso su questi punti, anche perchè il supporto tecnico non risponde a domande poste in italiano.
"I Translate my post in english..."
Hello, I recently bought the new iPod Classic (80GB), I'm not really that happy about it,
- It think it is slow;
- I can not believe it is impossible to disable the screen saver (Clock+Battery Status) when listening my music, Apple Engineer must create the option to disable it.
- I would also like Apple Engineer find a solution to the possibility of "adjusting" the volume of a song (-100% ... 0 .. +100%) directly from iPod ...
- I would like to see more information on that song listening if I entered other tags from iTunes...
I know that there are other posts that deal with this topic, but I wanted to make a post in Italian to allow those who do not know English to express their dissent on these issues, given that technical support is not responding to questions posed in Italian.
Sorry my bad English.
Thank you.

*technical support is not responding to questions posed in Italian.*
Apple "technical support" does not respond to any posts in any language because this is a user-to-user forum.
If you want to make suggestions to Apple, go here -> http://www.apple.com/feedback/ipod.html
given that technical support is not responding to questions posed in Italian.
You have only 1 post.

IPod classic 160GB freezing when plugged in

Hi,
My new iPod classic started freezing when plugge in after the night, for example - it needs a restore, then works fine. Any ideas?
Thank you for your help

Yikes!, it may means it is the iPod Classic firmware 2.0.4, that is hanging up the USB Host controller, which freezes your whole Computer.
Could be a partially updated firmware 2.0.4, (so kind of corrupted)
Can you
1. Open in finder <yourname>/Library/iTunes/iPod Software Updates/
2. Remove the .ipsw and .ipsw.signature for the version you are wanting to drop, in this case, 2.0.4
3. Open iTunes and in Preferences uncheck automatic check for updates.
4. Connect iPod and select restore. It will ask you if you want to check for newer update. Select Yes. All files will be removed and it will have to resync the entire library but it worked.
PS: try and do this in Diskmode.

ITunes 10.6.1 (7) freezes when syncing brand new iPod Classic

In my attempts to sync a brand new iPod Classic (160 GB) with iTunes I only get a freeze up of iTunes, where only a force quit helps to terminate the hang. I have of course done all the usual, i.e. restored the entire iPod Classic, restarted my Mac, made sure all software is the latest software. All to no avail.

Syncing a 160GB iPod Classic, may take a long time, so better to stop all other process or apps, when you do it.
Especially, disconnect all other USB devices and connect the iPod directly to the body of the Mac and not to the Keyboard USB port or any USB hub.
I think you have done all other suggestions, that I can think of.
Except doing a Disk Diagnostic on this new iPod, and send it back to Apple if the DD report is bad, refer to this earlier post by tt2
https://discussions.apple.com/message/17776595#17776595
Have a nice day!

My apple ipod classic 80gb says there is no music - anything on my ipod, but says it only has 37gb free. Then i try and plug it into my pc with iTunes on (i've set it to do not automatically sync devices) but it still freezes every time. can't restore.

my apple ipod classic 80gb says there is no music - anything on my ipod, but says it only has 37gb free. Then i try and plug it into my pc with iTunes on (i've set it to do not automatically sync devices) but it still freezes every time. the only way to unfreeze it is by detatching the ipod or resetting with menu/centre (until it loads up again, where it immediately unfreezes and comes up with a load of messages saying "cannot read iPod" and when i try and restore it by pressing menu/centre button while it's plugged in, it says "cannot restore as it is being used by another program" or "error 1415". Any ideas how to sort this out? hope i haven't majorly screwed it up. thanks.

Sorted it out. If anyone has this problem i reccommend visiting http://forums.ilounge.com/ipod-classic-ipod-5g-video/237546-ipod-classic-80gb-fr eezes-itunes-need-restore-plz-help-2.html#post1403546 there's some pretty good advice on it. have to go into control panel and re-format iPod into NTFS file. good luck.

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My new ipod classic 160 gb powered off and won't turn back on. if i plug in to computer, itunes will not open. if i start itunes first then plug in ipod, itunes freezes up. Looking for help. thanks

my new ipod classic 160 gb powered off and won't turn back on. if i plug in to computer, itunes will not open. if i start itunes first then plug in ipod, itunes freezes up. Looking for help. thanks. Was not connected to the computer when ipod died.

I have not heard of a good reason for this to happen or how to fix. 3 days later my screen lights up and says to connect to charger.... so its back "for now". Best music player on the market when it works.

IPod classic 80GB suddenly stops showing on iTunes both on explorer and finder (I use windows 7 and Mac OSX) Any help?Tried everything nothing works!!!

Hello everyone.
I have bought an (admittedly used) iPod classic 80GB on New Year's this year.For the better part of this month it was working beautifully.I was lucky that I got it.But just a week ago,it started bugging out.It would mount on iTunes and I would drag and drop music and videos on it but could only do it one at a time or it froze.This continued on for a couple days then finally yesterday it won't show on itunes at all.I tried resetting it,changing usb ports but it still wouldn't show except on plugged devices on ''Computer'' and on Finder (I have been trying to make it show on my macbook as well with no luck either)
I ever resorted to trying to remove completely and reinstall iTunes.still won't show and unfortunately for some reason whenever I try to reinstall it now on my windows 7 it says something about it ''missing a key'' and stopping the installation.
Can anyone offer me any solutions?I am growing pretty desperate here as the last time i managed to do a ''drag and drop'' to put my videos and music in it,any movie I dropped into the iPod,even though it shows on the device,it won't play at all -.-
PS.The ipod had been updated and formatted on my windows 7 if that helps any....
PS2.I had restored my iPod twice both on Windows 7 and on my MacBook when the freezing issue had happened when i plugged it in on my PC.It is currently updated and formatted on windows
PS3.iPod is on disk mode already and now still can't reinstall itunes 11
SOS Someone help me Offer me some solutions other than the ones I've already tried??

I am still having the problem. I have noticed a pattern to the seemingly random freezes.
The iPod is stopping to Sync at almost predictable points during the sync. The first stoppage occurs around the 1.9GB part of the sync. This has not always been the same file but it is always around the same place.
When I sync in small chunks the freeze occurs at almost the same place every time. As soon as it freezes, iTunes is toast and the entire computer needs to be restarted.
Anyways, the freeze happens around every 2GB's of data transferred. It does not have to be in one chunk, it is almost like it is happening on the iPod. Like the iPod is kicking itself out of the sync at certain points along it's hard drive or something. Once it freezes and I restart the computer, I can transfer another 2 GB before it freezes again... then restart, repeat. Finally I was able to load up the 14.8 GB I had in my iTunes. Several hours later... not sure if I should take the iPod back or not. If it is the iPod and that fixes the problem great... but if it is my machine, I get another 3-4 hours syncing and restarting my computer. Wheeee!

IPod Classic 80gb SLOW in iTunes

Just wanted to add my voice to the growing number of people complaining that their new iPod Classics are causing iTunes to freeze, crash, not respond, etc.
I got mine yesterday, an 80gb one, and after a four hour synch I assumed the slowness I experienced when trying to disconnect was a result of the long first synch and thought nothing more of it.
Today though, I tried to update some podcasts and make a playlist and the entire process took about fifteen minutes because each time I tried to do ANYTHING, iTunes stopped responding for about a minute.
After a search of the web I see that a lot of people are reporting the same thing, even after getting replacement iPods. The Classic just isn't compatible with iTunes - which seems a pretty MAJOR oversight! Does anyone know if Apple are going to address this problem and sort it out with an update - or are us iPod Classic users simply stuck with a lame duck product that never should have been put on sale?
What annoys me the most about this, is that I didn't really want the Classic model anyway, I wanted a 5th gen 80gb iPod video, but by the time I'd gotten my money saved for it, the Classic replacement was out and I had to buy that for the 80gb of storage I need. I got my girlfriend a 5th gen for her birthday earlier in the year and it's been fantastic, so when my 2nd gen finally died a few months back, I looked forward to joining her with the new model.
If this problem isn't sorted out soon (either through a software update, or Apple publically apologizing for not testing their product and replacing everybody's flawed Classic with a comparable new 5th gen) this will be a real shame and a stain on a usually reliable company's reputation.

After several days with firmware 1.0.2 I still experience the following bugs:
- Randomly pauses while playing every once in a while (1-3 times per day, playing some hours per day)
- Infinite syncing - if I don´t pull the cable in the right time it syncs all over again
- While menus where horribly slow with 1.0.1 they are still very slow sometimes. I have many very big playlists (e.g. combining some genres on my nearly full 160GB Classic) and entering the playlists menu sometimes results in freezing for over 20 seconds
I hope 1.0.3 will come out soon and fix these problems, because at the moment this new iPod is a really buggy device.

New iPod Classic 80Gb Freezing

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