New ipod classic doesn't play on my BOSE Soundock

Just got my new ipod classic, but when i connect to my boase soundock, though the ipod says track is playing no sound comes out

- Does the manufacturer say it will work with the 4G iPod and iOS on the iPod?
- Did yo reset the dock
-Sometimes this works
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

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