New IPOD - error message trying to use with itunes
Hi
Please can someone help. I just bought an IPod with Video but I cant even get any of the songs in my itunes library synched onto it. When I click on autosync I get the following error message
The IPOD "IPOD" cannot be used because it requires itunes version 7 or later.
It then tells me to go to www.itunes.com to download the latest version or itunes or install it from the CD that came with my ipod.
I have been back to the website and have tried reinstalling Itunes 7.02 but I still get the error message. When I right click on the autosynch button it tells me Internet explorer has encountered a problem and has to close...My Ipod was bought brand new via Amazon and didnt come with any disk....
I've followed the scant instructions and Im pretty computer literate so I dont know whats going on here but I dont seem to be able to get past this basic stage . Meanwhile my ipod is stuck on Do not Disconnect. What do I do. ? I seem to have itunes all set up and my WMA existing files converted and visible in my library. I even bought a new song to see if I could sync that but I get the same error message.. Please help....
When you plug in the iPod does it show up in iTunes before you get the message about needing iTunes7? Or do you get that message after plugging it in before it shows up in iTunes?
Patrick
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I bought a usb hub to accomodate my multiple usb devices. I plugged my iPod into this and got the following error:
"The iPod Group Storage cannot be used with iTunes because it is not formatted properly."
I plugged the iPod into the computer rather than the hub. Same thing
Tried to restore, per the error message's direction. It says it has restored it to factory settings, then it brings up that message again.
I uninstalled and re-installed iTunes. Same thing. It was playing fine but it needs re-charging now and it won't because of the error.
Does anyone have any ideas? I don't know what to do now.
Thanks.Try to reset your iPod using the recovery mode as described in this support article
However, this will erase the iPod completely. If you have an iTunes-backup on your computer you can restore your iPod settings later from the backup.
I have never tried this in WIndows, however. The procedure might be slightly differeent. -
I am trying to restore my son's iPod Touch 4th generation. I went about 20 minutes into the recovery process and got the error message, iTunes could not connect to iPod because it is locked with a passcode you must enter your passcode on iPod before it can be used with iTunes. The whole problem started with my son putting in a password that he has now forgotten. How do I get passed this?
its the 1st time ive heared of this
can u link it to an computer to add music?
if so you should be able to restore it
connect to itunes under the devices tab click on the ipod now click summary on the top
on the page you should see and check for update's or update tab
below that there should be an restore tab just click on the restore tab
NOTE RESTOREING WILL DELETE EVERYTHING YOU ADDED TO THE IPOD AND IT WILL BE BACK TO FACTORY SETTINGS -
I had some new albums I bogut from Itunes and wanted to put them on my Ipod Touch. Went to do that, ITunes said there was an update. I downloaded the update and then I couldn't see anything in my Ipod nor listen to anything. The screen of my Ipod shows a USB cable pointing to Itunes and when I plug it into ITunes again I get the message "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes." And the ONLY option it gives me is to restore my IPod to factory settings. I looked online for answers but all I see are people having problems with this because they bricked their phone, which I haven't ever done or even know how to do. Would appreciate some help, planned on spending my day off listening to my new albums.
If you are in the USA you can redown
If the music is not in your iTunes library (it is not in the backup that iTunes makes), you can redownload it if you are in the USA.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Are you in the USA?
What do you not understand? -
when i pluged my ipod classic 5g to PC then it shows “iTunes has detected an iPod in recovery mode. you must restore this iPod before it can be used with iTunes”?then after restoring the PIOD when IPod restarted then Itunes again detect the same ERROR.
If you are using XP, and you went through the procedure at the bottom of the previously linked document to change the iPod's assigned drive letter, and you also tried putting it into Disk Mode...
If you have not already, try shutting down your computer and disconnecting all USB devices, including hub. Start up with only standard keyboard and mouse connected. Just to be safe, put the iPod into Disk Mode again
http://support.apple.com/kb/HT1363
Run iTunes. Connect iPod to a direct USB port on computer. iTunes may prompt you about "recovery" and ask you to do a Restore. Try to do a Restore again. -
ok, so i finally found my ipod. I pick it up and it asks me if i would like to download the latest ios6 software so i did. Then moments later it died, ran out of battery. So i pluged it into my computer via apple usb cord. Then this is what itunes says "iTunes has detected an iPod in recovery mode.You must restore this iPod before it can be used with iTunes". All i want is to get my notes from the utilites section there so important to
If i restore it will my notes still be there, i dont want to restore original settings or something like that .
please help me what do i do?You have to restore the iPod, no ifs, ands, or buts...
After iOS is installed you will be asked if you what to set it up as a new iPod or if you want to restore from a backup.
If you have a good backup you can restore that and you're good to go.
If you don't have a good backup, then you end up with a "clean" iPod.... -
What do I do about this message? I've restored it 3 times, but this message still comes up, and i cannot put music on it now.
iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod.Sounds like your iPod is broken. Take it to Apple or someone else who repairs iPods and see if you can get it fixed, or get it replaced.
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I continue to get the error message registry settings used by itunes drivers for importing and burning CD's and DVD's are missing. Please reinstall itunes. Reinstalling itunes does not fix the problems
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
Keep getting error message "registry setting used by itunes drivers for importing
Keep getting error message "registry setting used by itunes drivers for importing and burning cds & dvds are missing", this can happen as a result of installing other cd burning software". The only software on my computer is original cd-dvd on my hp portable with Vista. My computer now recognized itouch as a camera. Ive uninstalled and reinstalled itunes, nothing changes.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
I am getting a message that states "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes." How or where do I go to restore it? As well, it's makes a crankling sound of some sort. Can someone, please assist. Thank you.
You restore it via iTunes on your Mac.
Restoring iPod to factory settings
B-rock -
I get the following error when trying to use the itunes store "your apple id has been disabled"
I get the following error when trying to use the itunes store "your apple id has been disabled". My account was disabled when someone else had been using it without my knowledge. I changed my apple id password and the apple id is still fine, but itunes has it disabled. I verified that the computer is authorized for this apple id. What to do now?
Welcome to the Apple Community.
Contact Apple through iTunes Store Support -
got a itouch on ebay and it says ipod is disabled and i connect to my computer itunes it tells me itunes could not connect to the ipod because it is LOCKED with a passcode you must enter passcode on ipod before it can be used with itunes. I asked people I
iOS: Unable to update or restore
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It says could not connect to the ipod because it is locked with a passcode. You must enter our passcode on the ipod before it can be used with Itunes. I forgot the passcode so how can I enter/ restore/reset it?
As the linked articl says, place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Hi,
I am need of help! I have had this issue for a while now and it's becoming frustrating.
My iTunes installed on my HP Windows 8 Netbook is unable to recognize my iPod, the error message along the lines of "iTunes has detected an iPod but unable to recognise"
I have followed all the trouble shooting tips and am still stuck? I am now being told by a friend I need a link sent to me to fix this??
Someone please help me fix this problem.
Many thanks.
Matt.Hi
So just close iTunes and re-open iTunes thats it and that worked for you?
When you say reset your settings do you mean to factory settings? As my iPod was swapped at the store for a new one and the problem is still there...
Thanks. -
I'm having the same loop message appear when trying to sync my new Ipod Shuffle "Itunes has detected a device in recovery mode. You must restore this device before it can be used w/ Itunes".
I've restored several times but it keeps looping back to the same message. Turns out this message appeared with my last shuffle and I thought possibly the shuffle battery was depleted and it was time to get a new one.
any suggestions?If you restore from backup.
You should have made sure that everything was on your computer bef ore updating anyway. Did you fail to do that?
All pics taken with iphone should be imported to your computer regularly as you would with any digital camera, most especially before any update/restore/etc. Did you fail to do that?
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