New ipod for me cannot get it to update or restore

I bought an ipod from a friend of mine and what was included with it is the ipod itself and a cord to hook it up to the computer via USB. I've downloaded the updater from this website but it will not run correctly. what is the reason i cannot update or restore the ipod? maybe the ipod is no good?
thanks for any answers!

What happens is when I open the installer and have it on my screen, I plug the ipod cord into the ipod itself and everything on my computer freezes for 5 minutes. after these 5 minutes I can use the internet etc., but the updater is frozen. I have let it sit for over an hour thinking that maybe it is slow. this is not working. could this be a problem with the cord? also when using the itunes after i plug up the ipod it will freeze for a few minutes then it acts as if an ipod is not connected. i have tried using several different usb ports on my computer. this is frustrating!
thanks.

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