New ipod install

I just got my ipod 30gb, and tried installing the software on my pc, using the install. cd, and later on by down loading it from the ipod site. It keeps telling me that it did not install completely. I tried going on the ipod support site and followed the instructions to clear the temp files, turn off the anti virus, yada yada yada. The only thing I can't do is to completely remove the program, so that I can try re-installing it. It does not show up in the "add remove program" list. I try to delete the programs in the "program files" folder, but some of it wont delete. and when I try re-installing, it says that there is a previously installed program that has to be removed first. I wasted so much time trying to get this thing set up. There must be an easier way.
ipod 30GB with video Windows XP

hi~
first welcome to the apple discussion forum....
then to be honest first, i use both Mac and PC, but i mostly use Mac for my iPod Video...
so i don't have much experience yet with iPod+PC relationship....
but there is a new update that just came out...
but let me tell u this first:
ALWAYS COME TO THIS FORUM FIRST, CHECK AND READ THE POSTS OTHERS POST HERE "BEFORE" U APPLY THE UPDATE.....
NEVER BE THE 1ST ONE TO APPLY SOME NEW UPDATE UNLESS U ARE REALLY SURE NOTHING WRONG IS GONNA HAPPEN....
good luck then~!
ps: remember there is 1-yr warranty for iPods.... if it won't get fixed, take it to Apple b4 its too late...

Similar Messages

Bought new ipod, installed software from the cd but one problem

When I installed the ipod software from the cd and try to open itunes I get message that says "Itunes has encountered a problem and need to close, sorry for the inconvinience". I tried unsinstalling the software and installing again but thats not the solution, any tips.

hiya!
Itunes has encountered a problem and needs to close
the first thing that i check for when people report getting that message when they try to launch their itunes is a broken QuickTime.
try to open your QuickTime. does it launch properly, or do you get an error message?
if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b

I added a new iPod and now iTunes won't recognize my old iPod

My old iPod's battery is just about dead. It is about three years old; I will send it to Apple for a new battery.
In the meantime, I bought a new 5th generation iPod, 60 GB. It's great! Eventually the old iPod will be my work iPid and the new one wil be the home and recreation iPod.
Here's the problem. I researched using two iPods from the same copy of iTunes. In response to my questions in this forum, someone referred me to the article at http://docs.info.apple.com/article.html?artnum=300432, "How to use multiple iPods with one computer", which I read, and which supported the idea that you can work with two iPods from one copy of iTunes.
My goal, then, was to follow Method Two as described in the article, and use two iPods from my one computer, without setting up separate user accounts for each one.
So -- I plopped in the CD that came with the new iPod, installed the latest iTunes. It had me register the new iPod by serial number.
In my copy of iTunes, my old iPod was called "Mae Sot's iPod". I set up the new iPod as "Mae Sot's New iPod".
I thought that from now on, when I plugged in my old iPod, iTunes would be able to recognize it, and when I plugged in the new one, iTunes would recognize it.
Wrong.
My copy of iTunes does great now in working with the new Ipod. But it totally rejects the old one.
When I plus in the old iPod to synch/recharge, I first get the Windows message in the lower right part of the screen with the headline, "USB device is not recognized", telling me that "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it..."
The first time this happened, that message eventually went away, iTunes launched, and I got an error message saying there was no folder for the device.
Now when I plug in the old iPod, I just get the "USB device is not recognized..." message, and iTunes does not launch.
Any idea what is the problem?
My goal is to get iTunes to add my old iPod as a recognized device, so that I can clean the music off it and send it to Apple for a new battery.
iPod Windows XP Windows
iPod Windows
iPod Windows

iDevices are not backup devices.
Copy the ENTIRE iTunes folder from the old computer to the new computer.

ITunes recognizes my new iPod but rejects my old iPod

My old iPod's battery is just about dead. It is three years old; I will send it to Apple for a new battery.
In the meantime, I bought a new 5th generation iPod, 60 GB. It's great! Eventually the old iPod will be my work iPid and the new one wil be the home and recreation iPod.
Here's the problem. I researched using two iPods from the same copy of iTunes. In response to my questions in this forum, someone referred me to the article at http://docs.info.apple.com/article.html?artnum=300432, "How to use multiple iPods with one computer", which I read, and which supported the idea that you can work with two iPods from one copy of iTunes.
My goal, then, was to follow Method Two as described in the article, and use two iPods from my one computer, without setting up separate user accounts for each one.
So -- I plopped in the CD that came with the new iPod, installed the latest iTunes. It had me register the new iPod by serial number.
In my copy of iTunes, my old iPod was called "Mae Sot's iPod". I set up the new iPod as "Mae Sot's New iPod".
I thought that from now on, when I plugged in my old iPod, iTunes would be able to recognize it, and when I plugged in the new one, iTunes would recognize it.
Wrong.
My copy of iTunes does great now in working with the new Ipod. But it totally rejects the old one.
When I plus in the old iPod to synch/recharge, I first get the Windows message in the lower right part of the screen with the headline, "USB device is not recognized", telling me that "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it..."
The first time this happened, that message eventually went away, iTunes launched, and I got an error message saying there was no folder for the device.
Now when I plug in the old iPod, I just get the "USB device is not recognized..." message, and iTunes does not launch.
Any idea what is the problem?
My goal is to get iTunes to add my old iPod as a recognized device, so that I can clean the music off it and send it to Apple for a new battery.
iPod Windows XP Windows
iPod Windows
iPod Windows
iPod Windows

I've got the same problem as well. When i connect all i see is "set up your iphone" screen. It worked perfectly fine a couple of weeks back when I last synced but, doesn't sycn anymore.
Any help would be appreciated.

I have just installed iTunes on my laptop and merged tracks under various artists to form one album but when I sync iTunes to my new ipod the tracks on some of the albums are appearing as single artists..... WHY???? I

I Have just spent the best part of a week installing iTunes on my laptop, transferring over all my music and merging tracks by different artists on one album so that they all show as one album. I have just plugged in my new ipod classic to sync all my music but the music has gone across in random tracks and split albums.... I really am losing the will to live and am about to throw both iPod and laptop out the window.... So SOMEBODY.... Please HELP.

'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

HT1477 I am trying to install a new iPod Shuffle and my pc does not pick it up. My pc is running windows 8.1 os. I do not see that os in the list of operating systems.

I am trying to install a new iPod Shuffle and my pc does not pick it up.
My operating system is Windows 8.1 and windows 8 does not appear
in the list of operating systems.

You are referring to OFFICE 2010, not Windows XP or 7.
And which version of Windows do you have?
NEVER begin before you have a backup, ideally one you have tested and know works.
You don't really install Boot Camp, the Assistant is a partition tool utility.
You may just want Office 2008 for Mac.
If you need Office for Windows, perhaps run Windows in a VM like Parallels or Fusion.
Buy some backup drives and start using TimeMachine for one backup, then weekly backup with SuperDuper.
IF there is now a partition for Windows, all you need is to buy Windows, and I would recommend Windows 7 Home Premium (retail) which is about US$149.
Has nothing to do with free space. Office 2010 isn't to boot from. In fact, you can copy the disc to a folder (1.25GB) and run SETUP from there.

I am a new ipod touch user; have gone through all the dowload/install stuff, plugged the device into my computer but ipod screen still shows plug in to tunes. I am totally computer useless - how can I get my ipod to work, please? Charles Jones.

I am a new ipod touch user; have gone through all the dowload/install stuff, plugged the device into my computer but ipod screen still shows plug in to tunes. I am totally computer useless - how can I get my ipod to work, please? Charles Jones.

You did install the latest iTunes (10.5) right? If the problem was that iTunes does not see the iPod try:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

HT4623 latest iTunes will not recognize new iPod. i get message "this ipod can't be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64 bit version of iTunes." 64 bit version of iTunes is inst

I have a new iPod Touch 5th gen. My computer works on Windows 7. Latest ITunes gives me this message: "this ipod can't be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64 bit version of iTunes." I have already removed and reinstalled a couple of times--making sure to remove all the related applications as well--Bonjour, Apple Software update, Apple Application Support. Help!

(apologies for barging in, lllass.)
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

I can not install apps in my new ipod touch ios 6

i can not install apps in my new ipod touch ios 6
it is showing appication is failed to installed
why is this happening
can any one help me....

The problem is when i drag n drop downloaded apps from torrentz into itunes n syncronize it add those apps into my itouch ... but the message shown in my i touch is .. that application failed to install..
in the itunes those appliacations are unchecked automatically ... but i can install apps which are downloaded from the istore .... they are working properly
but the ones i downloaded from the torrentz are not getting installed..

On my new ipod touch 5g is imovie ,iphoto not installed or free on the appstore while apple says that it is normally installed on the new ipod touches what can I do?

On my new ipod touch 5g is imovie ,iphoto not installed or free on the appstore while apple says that it is normally installed on the new ipod touches what can I do?

The do not cme preinstaled but can be purchased at no cost if you meet these requirements
GarageBand is free on the App Store for all iOS 7 compatible devices; additional GarageBand instruments and sounds are available with an in-app purchase. iPhoto, iMovie, Pages, Numbers, and Keynote are free on the App Store for qualifying iOS 7 compatible devices activated on or after September 1, 2013. See www.apple.com/ios/whats-new/ for iOS 7 compatible devices. Downloading apps requires an Apple ID.
copied from http://www.apple.com/ipod-touch/specs.html
Just go to the App Store and find the apps. They should say free . Just tap to install

ITunes not recognizing original IPod touch after new one installed

I tried to set up new IPod touch but itunes wouldn't recognize it. Downloaded latest version of itunes. Was able to set up new IPod touch but now old touch not being recognized by itunes. Went through the troubleshooting guide with no positive results. Old (unreconized) touch is fully charged. Restarted computer. Restarted itunes. Changes usb ports. Nothing working. Any ideas?

Hi Jim,
Thank you for your reply to my posting about iTunes not recognizing my iPod Touch after upgrading to Leopard.
iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Thanks for setting me straight on this.
iTunes Not Recognizing iPod Touch. Prior to your posting, I had already read the article you referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
Prior to your posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent you referenced was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch.

Tried to update iPod, failed, no new drivers installed. Now iPod does not show in my computer or in iTunes.

Anyone know how I can update/unbrick this iPod? It's useless. It's stuck on the screen that says connect to iTunes. iTunes doesn't know it's there. My computer doesn't know it's there. It's not the USB port.
Please don't direct me here - http://support.apple.com/kb/HT1808 - already tried, no results.
Last time it was a missing driver for iTunes but iTunes says nothing new is needed. Help appreciated.

Let me try this again. My computer said my iPod needed an update. I clicked ok. iTunes said it was doing the update. I browsed the internet. I came back to it after it was done, and it said update failed, no new drivers installed. Now my iPod touch is a brick. I cannot use it for anything. You know that screen that shows the usb cable, a white arrow, and iTunes? It's stuck there. No amount of pushing the sleep/wake button and home button will convince it to go to any other screen. When I go to 'My Computer', it does not recognize that there is anything there. It is not the USB port. Everything was fine until the update tried and failed.
I am not installing iTunes (piece of crap software that it is) on the other computer in my apartment.
I have exhausted the articles that sort of go with the problems I am having. They all assume a non brick iPod. Mine is a brick and therefore those articles, including the one you linked, are not relevant.
Not meaning to be rude, but I came into this not caring much for Apple's business model. I've had my iPod for .. a week? Maybe two, and nothing I've seen has convinced me to feel otherwise. Apple's products are supposed to just work. I am not finding that to be the case. Anyone with anything helpful please?

My PC computer was wiped (virus) including itunes. How do I transfer the many playlists and music to the new re-installed itunes?? Ipod is synced to old itunes. I have all original music files on external hard drive. Please help?

My PC computer was wiped (virus) including itunes. How do I transfer the many playlists and music on my ipod to the new re-installed itunes?? Ipod is synced to old itunes. I have all original music files on external hard drive. Please help?
New itunes is trying to wipe the ipod. But have many many playlists (many hours making) which I want to save. Any help would be appreciated.

If you want to just extract the playlists from your iPod, plug it in iTunes. When it appears under devices, right->click on it and choose Export Playlists. Save them to a location such as your desktop and them import them into your library once you have copied and imported all of your music back into it.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

I want to get my kids an iPod touch... can I install a second version of iTunes on my computer to sync with the new iPod?

I want to get my kids an iPod touch... can I install a second version of iTunes on my computer to sync with the new iPod?

There's a few ways of managing multiple devices on a single computer (and keeping seperate content on each). The following document is worth checking through:
How to use multiple iPods, iPads, or iPhones with one computer

Do I have to buy Lion or snow lepoard or is there a way to updated from OS X 10.4.11?? I have a new ipod that will not work without the ne itunes, but the new itunes will not install without a newer vesion of Max OS X. Help please :)

Do I have to buy Lion or snow lepoard or is there a way to updated from OS X 10.4.11?? I have a new ipod that will not work without the ne itunes, but the new itunes will not install without a newer vesion of Max OS X. Help please

Need to know your Mac model. If it's a PowerPC, the max OS is Leopard 10.5.x. If it's an Intel procesor, you can upgrade to Snow Leopard (for $29) & later to Lion.
*Mac OS X 10.5 Leopard installation system requirements*
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store *but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753)*.
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
 Cheers, Tom

New ipod install

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