New Ipod logging onto itunes

Got a new 27.8GB color ipod. Hooked up and recognized my device at apple.com. I had a previous ipod and account. When recognized by apple.com was asked "You have an existing account, do you want new ipod erased?"
Had already loaded new ipod with old account songs. Said yes to the above and deleted all songs from my new ipod. Q.... I can't find old ipod info, which I assumed would automatically be loaded onto my new ipod. Is the information still available?
By the way, I don't remember loading the new ipod from old account. Obviously I, or my technologically competent kids did.
Any help?

You can load any number of iPod devices with one iTunes library and account. So that's not the problem.
Are you sure your shuffle is charged? Did you try plugging it into a different USB jack? When you look in "My Computer" is your shuffle recognized? Does iTunes see your shuffle and list it as a device when it's plugged in?
Does your shuffle need a software update? OR, can you restore your shuffle? Go to the settings tab and click on the "Restore" tab.
Are you trying to use autofill for your shuffle? Perhaps, to get started, you should turn off autofill and make a playlist. I have found that it is easier to make a playlist of all of the music I want to add to my shuffle. Then I pull this playlist on top of my shuffle and it is updated.
Your shuffle should play your purchased music with no problems!

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Loading new Ipod shuffle onto Itunes account

Okay, I have an Itunes account already and it is connected to my old ipod mini. I recently got an Ipod shuffle and when I try to load songs onto it the ipod shuffle won't recognize them because they are protected on my itunes account. I tried to change my account so it recognized my new ipod shuffle and itunes said I was not authorized to do that. Any suggestions?

You can load any number of iPod devices with one iTunes library and account. So that's not the problem.
Are you sure your shuffle is charged? Did you try plugging it into a different USB jack? When you look in "My Computer" is your shuffle recognized? Does iTunes see your shuffle and list it as a device when it's plugged in?
Does your shuffle need a software update? OR, can you restore your shuffle? Go to the settings tab and click on the "Restore" tab.
Are you trying to use autofill for your shuffle? Perhaps, to get started, you should turn off autofill and make a playlist. I have found that it is easier to make a playlist of all of the music I want to add to my shuffle. Then I pull this playlist on top of my shuffle and it is updated.
Your shuffle should play your purchased music with no problems!

I was trying to add music onto my new ipod, and my itunes said it needs version 10.6.3. i then downloaded it, then it said it requires mac os x version 10.6.8. what does that mean?

i was trying to add music onto my new ipod, and my itunes said it needs version 10.6.3. i then downloaded it, then it said it requires mac os x version 10.6.8. what does that mean?

If it's a fourth generation or earlier model, you need to download iTunes 10.6.3; the newer versions won't run on 10.5.8.
If it's a fifth generation iPod touch, you need to buy a Mac OS X 10.6 DVD, which requires an Intel Mac, and then run Software Update. This also works with earlier iPods but isn't the best solution.
(73177)

I've logged onto iTunes, but it's asking me security questions because it's a new device, and I'm getting the answers wrong, but iTunes wants to reset but send the new passwords to my ex partners email address how can I get round this.

I've logged onto iTunes, but it's asking me security questions because it's a new device, and I'm getting the answers wrong, but iTunes wants to reset but send the new passwords to my ex partners email address how can I get round this.

I believe part of the recovery process is you get an e-mail allowing you to reset questions. If that e-mail isn't correct either because your son set it up then you really have no option but to ask Apple again. They are getting strict abotu security and given the number of "My iTunes account got hacked" posts here I can guess why. They have no way of knowing you really are the owner of the account. It's like me going to a policeman and saying, "See that car over there? That is mine, can you open the door for me?" and the police opening it on that basis alone.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

How can i log onto my ipad when the screen says ipad is disabled log onto itunes. i logged on to itunes but nothing is recognized

Hi,
I had forgotten my password and made many attempts to log on to my Ipad. Finally after remembering the password it was to late to enter it. My screen says "Ipad is disabled, log on to ITunes. I logged onto ITunes and nothing is recognized an I cant find a category for correcting the problem. Any help will be greatly appreciated. Thanks

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

How do you use new ipod nano with itunes 10.6.3?

How do you use new ipod nano with Itunes 10.6.3. I have MBP and it lists itunes 10.6.3 as most current version and won't let me install itunes 11

The seventh generation iPod nano requires at least iTunes 10.7 and Mac OS X 10.6.
(85225)

HT1699 i dont know how to connect my new ipod touch to itunes to set it up

i dont know how to connect my new ipod touch to itunes to set it up

Look at the Users Guide:
iPod touch User Guide (For iOS 5.0 Software)

New Ipod Nano on Itunes but won't import songs

I just plugged my son's brand new Ipod Nano into Itunes and it appeared on the left side as David's Ipod but when I went to import songs from my library it won't allow me to do it. It has a circle with a line through it anytime I attempt to drag a song on to it. I have two other Ipods (nano and mini) and never had this happen. I installed the software that came with it before this happened. It also says something like Ipod can't be upgraded because playlists no longer exist...When I first plugged it in the Itunes said that the library was too large for the nano and that it could select the songs for me. When I said yes it started downloading all these songs from the library (songs my son didn't want). I managed to stop it by having everything deleted off the nano but now I can't import anything. Help!!! Thanks

I actually have the windows XP and not ME if that makes a difference

Can't synch my new iPod nano to itunes - the drop down menu is grayed out - what can I do?

Can't synch my new ipod nano with itunes - the drop down menu is grayed... what am I doing wrong?

Hello Bridgie\'s girl
Try out the 5r’s section to resolve issues with your iPod nano not syncing. A simple restart my fix it or you may need to restore it all together.
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
Regards,
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New iPod to old iTunes library

I have succumbed to the tempation of a new iPod with video. I have an old 3G iPod and a decent music library built up, including some ITMS stuff, in iTunes.
I presume it is straightforward to sync this with my new iPod? Will iTunes recognise the new iPod as a foreign user?
Any advice?

It won't be a "foreign user" if you're connecting it to the same Mac user account. iTunes will try to give the iPod the same default name (like "Martin Toal's iPod.") You will probably want to assign the new iPod a different name, to avoid any possible conflicts.

HT1925 I have upgraded to itunes 11.3.8. My library is showing, however I can't log onto itunes. I have logged in with my apple id, but it doesn't come up. Help?

I have upgraded to itunes 11.3.8. My library is showing, however I can't log onto itunes. I have logged in with my apple id, but it doesn't come up. Help?
When I click on itunes store within itunes, the screen comes up blank. I'm using a macbook pro.

I have the same problem. Unfortunately, the troubleshooting link you added has the first step listed as "Verify that FaceTime is enabled in FaceTime > Preferences" which we (the original poster and I) can't do as our Preferences are greyed out. We can't click on them to verify anything.
In FaceTime itself it's verified my apple id (also double checked via the site) and then it says the email is "verified" but then it freezes and after a minute or so it says "Could not verify the email address. Please check your network connection and try again."
After checking the network connection, it still doesn't work. It's rather frustrating as it all worked fine until about a week or two ago.
Any help would be appreciated.
-H

TS3595 After updating my iPad I can't print or log onto iTunes I was able to do both before

After updating my iPad I can't print or log onto iTunes I was able to before

Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
Or try this ...
Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.
Or this ...
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

We just got our computer fixed after a virus and found we lost our itunes. Can i transfer our family's songs(etc.) from our ipods back onto itunes?

We just got our computer fixed after a virus and found we lost everything from our itunes. Can i transfer our family's songs(etc.) from our ipods back onto itunes?

Copy everything from your backup copy of your computer.
If for some reason you have failed to maintain a backup copy, not good, then you can transfer itunes purchases from an ipod. Without syncing: File>Transfer Purchases

Can surf the web, but can't log onto itunes. What got changed?

Can surf the web, but can't log onto Itunes Store or anything to do with Itunes online. What setting got changed?

Can surf the web, but can't log onto Itunes Store or anything to do with Itunes online. What setting got changed?

I bought a new Ipod touch, my itunes will not see the music I already have on my PC

I bought a new Ipod touch, my itunes will not see the mp3 songs I already have on my PC

I have thousands of mp3's on my PC. I used to use a Zune, it died I made the move to I pod touch. I downloaded I tunes to my PC and a small amount of my music showed up on the screen. I did a search for an artist for whom I have lots of songs. I tunes can't find him and tries to direct to the I tunes store to buy stuff by him. Unacceptable
So then I went to my windows explorer, opened my folder for the artist, right clicked on a song, chose "play" and I tunes then played it. So now I tunes can find that one song but none of the others in that folder. I don't want to do this drill with all my songs since I have thousands that I tunes can't or won't display. Is this just some cynical move by Apple to get me to re-buy music I already have?

New Ipod logging onto itunes

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