New Ipod Losing Power When Off

I received a brand new 3G 20g Ipod for my birthday in June. I am a new Ipod user and need help in understanding why after I hold the play button or use the sleep option to turn it off the battery still loses power as if the ipod was still on.
Several hours after removing my fully charged ipod from the charger, when I try to turn it on I get the battery ! icon letting me know the battery is completely dead. Is this a known hardware problem or am I doing something wrong?
I've tried everything I can think off. Please help. Thanks in advance

Hi I'm Katie. I have a mini ipod and i got it in January. Yesterday i brought it in to an apple store yesterday because it looses battery like its nothing. We filled out a little paper work and they are keeping at the store for testing for the next 3 days to see if it has a defected battery.Ill go pick it up on wendsday or tuesday. With my story one idea is to bring the ipod to an apple store and talk to them about the problem. If you do have a defected battery they'll give you a new one. But they said only about 10 to 15% of the ipods brought are defected. Hope this info helped you
KATIE

Similar Messages

Ipod loses power when turned off?

My ipod loses power when its turned off - when i turn it back on its battery is nearly alwasy dead - am i doin something wrong? Please help - new user -

May be time for a new battery.

Ipod looses power when turned off

ipod looses power when turned off

- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Likely a bad battery
Apple Retail Store - Genius Bar

I just bought the new ipod touch, but when I try to sync it I get told to use the cloud and download from there. How do I sync it to my itunes so that I get all my songs without going through cloud? Otherwise if this isn't possible I am taking this back!

I just bought the new ipod touch, but when I try to sync it I get told to use the cloud and download from there. How do I sync it to my itunes so that I get all my songs without going through cloud? Otherwise if this isn't possible I am taking this back!

Thanks for no help... but for anyone else, turn off itunes match on the ipod

HT1449 i have bought a new iPod touch and when i went to sync my iTunes library most of the songs didn't come across they get a explanation mark at the side they are whole cds of music. but i didn't have this problem on my old ipod touch when i was using

I have bought a new ipod touch and when i went to sync my music library on to it only a few songs went over, the ones that didnt had a ! next to them. I had no problem when using my last ipod touch but i was using a pc at the time not a mac though.

Hi there,
This usually meas that iTunes can't find the original files. I would recommend taking a look at the article below for some tips on locating that lost media.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
-Griff W.

My daughter has a new ipod touch and when synced it had all of my iphone contacts. she deleted the ones she didn't want and they were removed from my phone as well. How can I get them back if they were deleted from the cloud? I also had them on my pc

My daughter bought a new ipod touch and when synced received the contacts from my iphone. She deleted the ones she didn't want on her ipod and now they are gone from my iphone. I have the cloud and i thought back up on itunes. I have tried to re-sync and no luck. How can I get my contacts back?

Your problem is that she used your icloud ID to connect to icloud and thus had all your data synced to her device. Contacts are not saved in a backup to icloud, since they are stored independently in the Contacts section of icloud. If someone deletes them, they are gone. If you had them on the PC would they be available in some backup you frequently make of the PC?

I have a new iPod touch and when I connect it to my pc and itunes, a window says "this ipod cannot be used because the Apple Mobile Device Service is not started."

I have a new iPod touch and when I connect it to my pc and itunes, a window says "this ipod cannot be used because the Apple Mobile Device Service is not started."

This might help restart it http://support.apple.com/kb/TS1567

I just got a new ipod 5 and when I plugged in the charging cord that came with it, it says it is not supported, and may not charge. It worked the first few times, but now it won't charge at all.

I just got a new ipod 5 and when I plugged in the charging cord that came with it, it says it is not supported, and may not charge. It worked the first few times, but now it won't charge at all.

- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store. The cable as well as the iPod, is covered by the warranty.
Apple Retail Store - Genius Bar

Just bought new iPod touch. When I connect to computer to sync it tells me "iTunes could not connect to this iPod touch. Could not send a message to device." Not sure if it is b/c of an older version of iTunes but connecting via wifi sync unacceptabl

Just bought new iPod touch. When I connect to computer to sync it tells me "iTunes could not connect to this iPod touch. Could not send a message to device." Not sure if it is b/c of an older version of iTunes but connecting via wifi sync unacceptable

What version of iTunes is on the computer? You need at least 11.4.

I just bought a new ipod touch and when i plug it into my Mac usb port nothing is happening I can get the computer to sync other ipod in the same port

I just bought a new ipod touch and when i plug it into my Mac usb port nothing is happening I can get the computer to sync other ipod in the same port

Try:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Do not omit the Additional Information paragraph.
Is the iPod that connects an iPod touch? If not that does not mean anything since iOS devices like iPod touch, iPhone and iPad use different drivers than other iPods.

I got a new ipod touch and when I went to text it used my Dad's number. I want to use our family's itunes account (for music etc) but have my own id/number for texting. What do I do?

I got a new ipod touch and when I went to text it used my Dad's number. I want to use our family's itunes account (for music etc) but have my own id/number for texting. What do I do?

See:
MacMost Now 653: Setting Up Multiple iOS Devices For Messages and FaceTime
You will not have a phone number, only an email address.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage

Just brought a new iPod touch and when I set it up (twice now, after resenting to factory settings) there are grey squares on all screens at the top and the apps over these squares won't open. Any suggestions?

Just brought a new iPod touch and when I set it up (twice now, after resenting to factory settings) there are grey squares on all screens at the top and the apps over these squares won't open. Any suggestions?

I can't envision what yo are seeing.
If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

Ipod uses power when yurned off and hold button

i hav 1st gen ipod nano, the ipod seems to hold a charge when on, yet if i turn it off and put the hold button on it uses power while off, also when i flick the hold button off the i pod turns straight back on and starts playing. Its out of warranty and ive reset it and restored it to factory settings any idea!!!!

and also it takes only a couple of hours for pwer to
drain when its off
Do you have any clock functions set (alarms, stop watch, timer) or calendar events? These can use up power... Restoring it might be a good idea after you first reset it:
Toggle hold switch, press and hold Menu and Select (center) buttons for at least 6 seconds.

I put in the wrong birthdate when registering my daughter's new iPod touch. When I went to correct it, it looked me out

I put the wrong birthdate when registering my daughters new iPod Touch. It didn't let me establish a new account because the birthdate was too young. When I went to correct it, it continued the lock her new registration out. Now I can't successfully register her on iTunes with her correct birth year.

i just opened my ipad, started my apple account/I.D. and realized I put the wrong e mail. I was having trouble correcting my I.D on the Ipad so I went to my laptop and make the proper changes/slash e mail address I wanted for my apple ID. I got back to my ipad and try to download an app I can't because I have to sign in my apple account and I can't because it still has the irrelivant I.D/email address..
So, i did what you said.. went to setting>app store> tapped on my e mail.. it asked me to sign in (with my invalid emails address showing). I signed in with the password I had created. It said "incorrect".. I went to reset password. I reset password, tried to sign in and it says again "unvalid password".. this is getting irritating. I have been asking and no one knows what to do.

I have the new ipod 5 and when i go to plug it in it wont charge ive used 4 different out lets and docks so its either the ipod its self or the cord

i just got the new ipod 5 for christmas for my daughter when she goes to plug it in to charge it,it wont charge we have used 3 differend outlets in the house so its not that...we have also used different docks bc i have an ipad so i just used that dock and it sill wont work so its either the ipod its self or the cord..i dont no but i just want to figure this out so if you can help me that would be greatly appericead.

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use. I suspect a cable
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

New Ipod Losing Power When Off

Similar Messages

Maybe you are looking for