New ipod more frustration trouble with downloading itunes setup

I have had this ipod 3 days now and before I pitch it, give it away or post on ebay, I need help. I am getting more and more frustrated.
For some reason I cannot get the itunes software to download to my laptop, the one I am using to type this message. I'm using Windows XP pro. AOL internet connection through broadband with AT & T. Everytime I go to the download site, I click on the proper one and click the down load button. Not matter if it set it to run or to save, the setup does not download to my computer. I have tried as I said both run and saving to a folder and then opening the folder and tring to click on it to set up and nothing happens. I have checked my control pannel and then gone to add or remove software and in the entire listing there is no itunes showing. When I do a computer search for itunes it only finds the itunes in the ipod folder I set up on the desk top to download it into and save. I just won't download and install. I have tried to click on the setup in the folder I created on the desk top but it just does not install. Can anyone tell me what the problem might be??? Is there a CD that I can download the set up needed to use this ipod???
I have done everything I can think of, I have done a disk cleanup to get rid of temp internet files, junk and run my spyware program. My computer has no viruses. After doing these, I still can't download the setup itunes software.
I do have have another laptop available, and I can try that one, but before I try downloading the itunes setup on my other computer, can someone tell me why I can't download the setup to this computer????
I am frustrated, can someone help !!!
Karen
Michigan

I solved the problem, it seems that Quicktime was not properly installed on my computer. Even thought it showed when I looked in the control panel under add and remove software, it was there, but it was not working. I went to the quicktime tab at www.apple.com and downloaded quicktime again. This time I got a blue Q in my lower righ hand corner of my screen, so when I click on it the quicktime screen comes up and is working. I then downloaded the itunes 7.0.2 and it downloaded and set up fine, now I am just waiting for all my music on my computer to conver to itunes.

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New ipod more frustration trouble with downloading itunes setup

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