New ipod nano 4gen doesn't connect to computer, or itunes!!!

i just got a new ipod and when i connected it my computer said new software connected, and had "install" or "install later". i clicked install and it said software for download could not be found.
i thought because it wasn't fully charged yet, so i let it charge.
i disconnected it and tried again, the same thing happened.
i then went to "my computer" and it didn't show up there either. then i went to itunes and there it didn't say anything.
my sister has the older ipod nano and i used the same cord and it connected. so its not the cord, or itunes because hers shows up.
i then went to my aunts house and tried to install it there. it actually did show up on her computer, but it didn't fully register because her itunes won't connect to her internet access.
I HAVE NO CLUE WHAT TO DO NOW! PLEASE HELP ME!

Same problem. Mine just flashes the Apple logo when connected. I've tried all the suggested methods that you have aswell. NO warranty, what now? Any luck with you?

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