New IPOD nano and getting HKEY_LOCAL_Machine\software\Classes\quicktime

Question

I tried to install the software for my new iPod Nano and it would nto load for this message:
could not open key: HKEYLOCALMACHINE\Software\Classes\QuickTime,QuickTime\CLSID. Verify that you have sufficient access to that key, or contact your support personnel. I've tried shutting off the firewall and made APPLE a trusted site. I even removed the old Quicktime from my computer and this did not work. Please help this not very tech savvy old lady.

Answer 1

I had a similar error:
Could not open key:
HKEYLOCALMACHINE\Software\Classes\QuickTimePlayerLib
.QuickTimePlayerApp\CLSID. Verify that you have
sufficient access to that key, or contact your
support personel.
Apple help told me it was a Windows problem and that
I needed the Service Pack 2 (SP2). I already had that
update, so that alone was not the problem. In surfing
the net, I found an answer for my error that worked
on bleepingcomputer.com from HitSquad. Here it is, it
may work for you too:
Click Start>Run and type "regedit" (without the
quotes)in the Run dialog box and click OK. This will
open the Windows Registry Editor. In the left side of
the window, navigate to the path in the error
message. HKEYLOCALMACHINE is the top folder,
Software is the next folder, etc., etc. Right click
on the Quicktime.qt folder and select
"Permissions...". In the Security tab, it should list
Group or user names you have. Select a user name and
in the lower part of the window, make sure "Full
Control" and "Read" have check marks under "Allow".
Click "Apply". Now log back on under the username
listed in the upper part of the window.
Mine had a strange twist, even though I am an
Adminstrator on my computer, for some reason, my user
name was not listed. My son's user name was - maybe
because he loaded the itunes initially? I changed his
account to administrator and loaded itunes and
QuickTime under his name and the error went away.
Anyway, itunes 7 is now working. I'm no expert, but
this worked for me. Good Luck!
JB
This was a fix for me. I have to use my wifes log in to windows. I think she might have loaded the itunes a while ago under her log in. Good Luck everyone. At least now I can use my 80 gig ipod for something else than a paper weight. I must say though, Microsoft would have had a fix by now for this.
Good night and good luck,
Chief