New iPod nano -problem when sharing account with old ipod

my ipod nano disappears from itunes, yet is still connected, so I'm unable to import music. Anything I do import goes to the shared account. I can't update my nano and it's all very disappointing. what can I do?
toshiba satellite laptop   Windows XP  

Go through the Apple troubleshooting steps and see if that solves the problem. Find those here:
http://www.apple.com/support/ipod/five_rs/nano4gen/
Also, try charging it over night. Keep in mind that your computer has to be on for the iPod to charge while connected to the USB connection.
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    Message was edited by: turingtest2

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    Transfer Purchases >  File > Devices > Transfer Purchases
    More Info Here  >  http://support.apple.com/kb/HT1848
    RmeWa wrote:
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