New Ipod Nano that I can't turn on
Hi everyone, I hope you can help me. I have a few questions. Excuse the rambling, but I'm really frustrated. My mom bought an IPOD Nano about 6 months ago. I just received it as it was a present for my graduation. I was so excited about it, but when I went to charge it up it said it was fully charged and I tried to download songs to it through ITUNES. I couldn't get it to work. Now I can't even get it to turn on!! What could the problem be? The IPOD was unopened when I got it. My mom purchase it from Sam's Club in December because it was a good price. We haven't been able to locate the receipt, Can I get help from Apple if I don't have a receipt. Please help!!!
So basically it just won't turn on?
I had the same thing happen...it worked for like 2-3 days, then that was it.
I ended up sending it in for service. Got the new one faster than they said was the average (for engraved, usually 2-3 weeks, I got mine in 1 week).
I feel bad for you, cause I know how hard it is to live without the nano (although yours is new, so you may not have become emotionally attached yet). This problem seems to not be that rare, although considering how many people in the world have nanos, well, it is pretty uncommon.
I don't have a link to the page to request ofr service, but search these forums for something like "request service" and you'll find it.
I hope this helps! Congratulations on graduating!
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jd7793This may help try the trial version first
http://www.transfer-iphone-recovery.com/transfer-music-from-iphone-to-itunes.htm l -
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I have sorted it myself!!
Ipod is now in the top right corner, last time I clicked on it, it ejected it but by clicking on the actual ipod icon then it brings up your ipod. I restored it to factory settings and synced all my music and it now works again. Hope this can help anyone who ends up with the same problem. -
I have a brand new Ipod nano that has never been opened. It was a gift. Could I exchange it and get money off for an ipad at an apple store?
No. The most you can do is turn it in your a 10% discount towards the purchase of a new one. You would be much better off selling the Nano on Craigslist or eBay and using the profits from that towards the purchase of an iPad.
B-rock -
My new ipod nano plays videos but there is no sound, why?
My new iPod nano that plays videos has no sound going along with them. It's not a problem with the iPod, (I don't think) because the sound won't play on iTunes either, yet my music in playing just fine both on my ipod nano and in itunes. I dragged and dropped the video into itunes then I converted the video then used the convert selection for ipod. Why is there no sound? Is there something I am doing wrong? My 30gb ipod did worked just fine when I did it that way but my new ipod nano won't. Is there something else I have to do before I can watch and listen to videos?
Any help would be greatly appreciated.
Thanks!
BeccaQuickTime expects video files with separate video and audio tracks, but many MPEG formats used a muxed (multiplexed) single track that contains both. Therefore, iTunes & the iPod (both of which use QuickTime) only show the video and no sound.
iPod plays video but not audio of some exported files
http://docs.info.apple.com/article.html?artnum=302588
One way to work around this is to use MPEG Streamclip to convert the files to fix this issue...
http://www.squared5.com/
Frequently asked questions about viewing and syncing video with iTunes and iPod
http://docs.info.apple.com/article.html?artnum=302758
GUIDES TO: Converting Video for iPod - Mac & Window
http://forums.ilounge.com/showthread.php?s=&threadid=123067
Patrick -
i have a 5th gen ipod nano that freezes when playing songs. i can't skip, turn down volume, turn ipod off. it simply screeches as the song is stuck at a specific point. any suggestions?
You have 2 options: #1 - iPod Repair Tutorials
#2 - take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you. -
Is true that I can change my ipod nano 1 generacion for the new ipod nano in any store?
i want to know if is true if I can change my ipod nano 1 generacion for the new ipod nano in any store?
No, you have to send the iPod into Apple in exchange for a 6G Nano. See this page for more information.
http://www.apple.com/support/ipodnano_replacement/
B-rock -
Hi everyone, I was wondering if someone can help me. I recently got my first ever Ipod. It's the new Ipod Nano 7th Generation. I have tried to synchronise it with Itunes but it says "Connected, Eject before Disconnecting" but nothing happens. I have tried uninstalling & re-installing Itunes but this didnt help.
Does anyone have any ideas?
Thanks for your help.I think the problem is that the iPod got set to Manually manage music and videos. It needs to be set up for automatic syncing again. Just unchecking that Manually manage music and videos setting does not do it.
In iTunes 12, select the iPod in iTunes (using the device button), so that you see the iPod's "management" screen. In the sidebar (along left side of screen), there are two headings (Settings and On My Device). Under Settings, click on Music. To the right, you see the iPod's Music screen, where you tell iTunes how to sync songs to the iPod.
Check the box at the top for Sync Music. That turns ON automatic syncing for music. Below that, choose the option to sync Entire music library (assuming your music library fits completely on your iPod). Otherwise, you can choose the option to sync Selected playlists, artists, albums, and genres and make your selections below. Then click Apply. -
new ipod nano stopped working while playing will not even turn tried to charge it still nothing HELP!!!
Change the rice and dry for another couple of days. Then:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $199 if 64 GB one and $99 for the other 4Gs.. They do not fix yours.
Apple - iPod Repair price -
I'm new to the ipod Nano and I can find a lot of info in the instructions on setting the Nano to shuffle the songs, but I cannot find anywhere that tells me how to turn off the shuffle. Any help with this would be appreciated.
With a song playing, swipe to the left. This will reveal an additional screen that has the icon that you can tap to turn shuffle off. Also, it might be worth going into your settings and checking that 'Shake to shuffle' is turned off.
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How can I unlock my ipod nano,that my 11year old locked up for me
Hello, help ! I have a new ipod nano almost 2 weeks old,an I let my 11year old son use it when he went to camp.Well it came back completely locked,as soon as I turn it on it shows a picture of a lock an asks for a four digit code.Am I totally screwed? If anyone can help I'd be in you're debt.Thank you.
GregUse your iPod cable and connect it to your computer.
When iTunes opens, look for the name of the iPod in the Sources frame on the very left hand side under the category DEVICES. Click on the name of the iPod.
Move one frame to your right and look for a tap towards the top of that frame that says Summary. If it is not already selected click on it.
Look for a button on that frame that says Restore. Click on that button and follow the directions. After the Restore is complete if the iPod is set to autosync it should put music back on the iPod. -
Can i use my new ipod nano 7th generation on my macbook pro
I registered my new ipod nano 7th generation on my macbook pro. While on my macbook, I tried to download wma audiobooks from the library using overdrive media console & its not working.....so, I decided to use my windows laptop. I have the latest version of itunes on both laptops. (I know I can download & transfer wma audiobooks to my shuffle using overdrive media console & windows laptop.) I'm getting an error message that says I have to reformat my nano if I want to download wma audiobooks. Can I use my nano on macbook pro & windows laptop? will I ever be able to download wma audiobooks to my nano using macbook?
Your iPod Nano will need to be restored in iTunes on the Windows laptop before you can start adding/syncing content over to it.
Or if you want to use it with OverDrive on the Mac, you'll need to download the books as MP3s as WMA is not supported.
B-rock -
I can't seem to synch my new iPod nano to the legally purchased music from CDs that had been on my old iPod which I've lost.
I had a backup of all those iTunes that I want to import to the new nano.
How can I "synch" the new iPod nano to the music I see in an iTune library? The new iPod nano displays "no music" and
doesn't play anything.Hello PrettyinPinkInk,
You might consider restoring the iPhone, then removing the SIM card after activating the iPhone, so as to use it as an iPod Touch. This should prevent any unwanted association with a phone number, and thus, voicemail, as well.
Using an iPhone without a wireless service plan
http://support.apple.com/kb/HT3406
Cheers,
Allen
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