New ipod not doing what the old one did

I just received my new 6 Gen nano replacement in the recall. I think it's great of Apple to give me a brand-new ipod in exchange for an old one, but.....something isn't right. The first problem I found was that the new nano doesn't store tracks within playlists in the same order as in iTunes. I tried 'Copy to play order' both on the iTunes smart playlist and on the playlist after uploading it to nano, but the nano lists things bunched together in groups, with newer files first - no good for listening to eg radio dramas with multiple episodes that need to be listened to in order. Then I tried making a new smart playlist with the contents of the original smart playlist, but that copies onto nano in reverse order. So I tried reversing the order of the new playlist, but the order in nano doesn't change, which is weird.
All I want is a playlist that lets me listen to stuff in the order I want to listen to it in, without having to stop what I'm doing at the end of each track to manually select the next one. Is that not possible with the 6 Gen nano? And if not Why On Earth Not? I would have thought it was a pretty basic function.
Another problem is that play count seems to have disappeared. I set up my smart playlist to include only files with a play count of 0, so that when I connect the nano, things I have already listened to are updated and automatically removed from the playlist. Yet all the stuff I listened to yesterday is still marked as not having been played.
I would have assumed that a newer model would be easier/more convenient to use than an older one, but this is definitely several steps backward - or is there something wrong with my new nano?

OK, after lots of messing around I finally got a playlist to play in the right order.
First, automatic sync doesn't work, it has to be manual which is a bind.
The smart playlist I want to listen to has tracks selected by genre, plus 0 plays, arranged in order manually. No matter what I do, I can't get this playlist to behave as I want.
I created another smart playlist selected by 'playlist is the other playlist'. I select 'copy to play order' on this playlist, manually upload it to the nano and select 'copy to play order' on it in nano too. The playlist has an exclamation mark next to it indicating that it is not linked to an existing playlist. Ignore.
Sync the nano, and the playlist is in the correct order.
Play count still seems to be a bit iffy, though. Stuff I know I've listened to stil shows up with 0 plays.
Please Apple, make the software for the 6 Gen as user-friendly as it was for the 1st-gen. With that everything was automatic.

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