New IPOD Owner -- Windows XP- cannot launch ITunes -- HELP!!!!!

Help!! Have not been able to launch ITunes. . .downloaded ITunes (several times) loaded EWIDO and scanned, did the MSCONFIG disabling third-party Start-ups. But still get the message "ITunes has encountered a problem and needs to close"
Help!!! -- ready to return the IPOD and forget it!!!!

Have you tried the following 2 articles below
I know Kbase 93976 is a lifesaver when it comes to the issue your having. Just takes some time and patience to follow it. If you want you can call Apple Support to assist you with any article that seems unclear to you. Hope one of these articles help.
Trouble installing iTunes or QuickTime for Windows
http://docs.info.apple.com/article.html?artnum=93976
or
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://docs.info.apple.com/article.html?artnum=302856

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