New iPod; serious problems, please try to help!

In iTunes it says my iPod is full but it is completely empty. It also won't let me restore my iPod so I tried deleting iTunes and re-downloading it but that didn't work either. Can help me??

Before we go on, I'm assuming you've tried a reset of the ipod using the centre and menu buttons?
If you've tried to restore and it failed, you could try to reformat the iPod from Windows, and then restore it from there?
In the My Computer window, right click on the drive and choose format, and perform a full (not "Quick") format to Fat32. From there, try and restore your iPod. Be aware, though, that the format will take a while, and there's no guarantees of success.
Hope i've been of some help.

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