New Ipod through warranty, itunes not reading it

I got a new ipod through my warranty b/c my ipod malfunctioned. Now my itunes wont recognize the new ipod b/c it is not the same one. I did not recieve a new itunes cd or anything. do you know how to get itunes to recognize it?
  Windows XP  

does it have to do with the fact it is no longer the same ipod?
no, once it's formatted properly it should show up for you.
let's check on some of the usual suspects.
while you've got the ipod plugged in, go into "My Computer". does it appear in there?
if it doesn't appear in there, try:
Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear
iPod missing in "My Computer" or in iTunes on Windows
... but if it does appear in there, try:
iPod for Windows: Fast user switching in Windows XP is not supported
iPod shows up in Windows but not in iTunes
love, b

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