New Ipod Touch 32G not charging in the dock after software installed

For XMAS we gave our boys money to buy Ipods, our older son Ryan added a bit of his own money and bought the 32G touch, the younger boy Mitch the 8G.
We had also given one of them a docking station to go with the ipod they were buying.
After playing with the Ipod on the computer and loading music games and apps Ryan put the ipod in the dock and it reported that
"Charging is not supported on this device"
Though it happily charges the 8G touch and our old 4G mini, and my wifes dock charges it.
We took it all back to the store and they told us to reset the iPod and try again, we did that and it worked, the ipod charged.
Ryan then started loading it up again and after loading it put it in the charger/station and again the failure message.
The apple support information about this is that this message is when trying to charge a new gen Ipod with the now unsupported firewire.
So how come it works before apps are loaded and not after ?
It has not happened with Mitch's 8G touch

Charging is not a problem with the cable and computer or the wall charger
BUT
we bought a docking station so he can play music for long periods and the ipod will charge and keep going.
The Dock does not charge it and shows the error message.
Though when he does a reset or restore to factory settings it works fine.
It is not till he installs some apps that it stops working, so it must be a software/firmware/configuration based issue.
So is it an Apple problem or the Dock ?

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