New iPod touch 4 won't work or restore after update

I got an iPod touch 4 in January. (I am using an H-P desktop, 3.0Ghz, 2.5 GB RAM, 250 GB HD, mostly empty, with Win XP home.) The first time there was an iOS software update available, it didn't work after the update and would not restore. After many tries, I finally got it working by restoring it on our macbook. At the time I figured it was just a fluke that it didn't work.
Now, with the latest iOS update, the same thing is happening. I have tried all the troubleshooting things on the dialog box that is linked to the iTunes box that comes up (several times). I also tried deleting the ipsw files that was suggested in a similar problem found in this forum. Nothing works! Unfortunately, the one year old macbook is now in the shop with problems so that route is nil. (Besides, it is supposed to work with this system!)
I really miss having my iPod! Anyone have any other suggestions?

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

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