New ipod touch 4th gen doesn't turn on anymore...

Hi all,
I got a new ipod touch for Christmas and the other day I just couldn't turn it on any longer.
I'm sure the battery was still charged, but nothing. I also tried the sleep/wake + home button press for 10 secs, 20 secs, etc. many times, with and without the charger/mac-usb cable connected, to no avail.
Connecting it to my mac does nothing anymore. Won't charge either...
Help
Thanks,
V

I would contact Apple. It sounds like your logic board or battery had a catastrophic failure. Apple contact info at link below.
Basic troubleshooting steps.
Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
 MacOSG: An Apple User Group  iTunes: MacOSG Podcast  Follow us on Twitter: MacOSG

Similar Messages

  • My new iPod touch (4th gen) has a significantly lower volume than my old one. I have maxed all the volumes and turned off the volume limit to no help. Can anyone help?

    My new ipod touch 4th gen has a much lower volume than my old one, i have maxed the volumes out and got rid of all volume limits which has nor helped. Can anyone help?

    Are you using the same headphones?
    Did you officially purchase the in an EU country? They require a lower max volume than the USA and other countries.

  • HT203175 I have attempted to sync my new iPod touch 4th gen. with my current PC running Windows XP and everytime I attempt it I get the dreaded blue screen, here are the error codes- 0x0000007E; 0XC00000005; 0X00000000; 0XBA51B7C8; 0XBA51B4C4 any suggesti

    I have attempted to sync my new iPod touch 4th gen. with my current PC running Windows XP and everytime I attempt it I get the dreaded blue screen, here are the error codes- 0x0000007E; 0XC00000005; 0X00000000; 0XBA51B7C8; 0XBA51B4C4 any suggestions?

    In the course of your troubleshooting to date, have you worked through the following document?
    iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device

  • My ipod touch 4th gen will not turn on, i have held the power and home buttons, i have plugged my ipod into itunes and tried again, yet nothing happens, what should i do?

    My ipod touch 4th gen will not turn on, i have held the power and home buttons, i have plugged my ipod into itunes and tried again, yet nothing happens, what should i do?

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My brand new ipod touch 4th gen wont let me sync new songs to it

    I just got my new ipod touch 4th gen 2 days ago and it wont let me sync any new songs to it and it wont let me take any songs off it either. Ive tried rebooting it and restoring it serveral times and nothing seems to work. Also I updates my itunes and still nothing. HELP

    What specific attributes (resolution, frame rate, bit-rate, audio forma etc.),do the mp4 videos have?  There are many variations in the mp4 format.  Have you tried using the Create iPod and iPhone version in the Advanced tab of iTunes?

  • New iPod Touch 4th gen. cannot connect to home wi-fi network

    When I launch wi-fi on my new iPod Touch 4th gen. my home network's name is displayed, but after entering my password the iPod is unable to connect - the wheel to the left of the network name just keeps spinning.   The network still functions properly for all my other devices (MacBook, 2nd gen. iPod Touch, wireless printer and my wife's PC) and the new iPod Touch did connect to the network in the Apple Store when I visited yesterday.   I know the password I enetered for my home network is correct because I've checked it in my keychain, and also the iPod did not inform me that it was the wrong password for that network - as it does if I enter another password.
    I have followed the advice given to others - unplugging the Time Capsule and leaving it for 5 minutes, checking that all my software and firmware is up to date, 'forgetting' the network on my new iPod then searching for it again, and have completely restored the iPod - but it still cannot connect to my network.   If my network is functioning properly, and my new iPod was capable of joining the Apple Store's network yesterday, and I am sure that I am entering the correct password, it seems to me that my problem must be due to some network setting that is refusing to allow a new device to connect.   I can't find where that setting might be - can anyone advise?

    depending on what router but hopefully all routers came to this default address....
    192.168.1.1/Wireless_MAC.asp
    from
    >Setup of the Basic Setup you goto
    >Wireless
    >WirelessMacFilter
    also had an idea when i wanna make sure im typing the right one, i would do is tap each letter/# by 1, as in,
    (e.q.)
    here's my ipod 4 and my ipod 2, the pswd is 123456
    ipod 4, i press 1
    ipod 2, i press 1
    ipod 4, i press 2
    ipod 2, i press 2
    and so on till i reach both of them to 6 (1by1) to make sure i get it in there right. saw this on another wall it might depends on what channel your using, but i dont rly think that matters bc i have mine on auto and nvr had a problem.
    i would do this even thou it may sound crazy to others....if i were you this is what i would do
    on your ipod 2Gen
    >Safari
    >address to 192.168.1.1/WL_WPATable.asp
    -(wireless security settings for passcode)
    >tap the box for the password, whatever ur security is i would copy
    -IF WEP
    -copy phrase key and Key 1
    -IF WPA
    -copy phrase key
    >open Notepad
    >under iCloud account Notepad
    >Paste the Key
    >either on your pc/mac or your 2nd Gen, go back to
    >192.168.1.1/WL_WPATable.asp
    >change your Security Mode to Disable
    >goto your 4 Gen iPod Touch
    >goto settings and connect to it, if pswd is still in it then tap forget this network and reconnect to it
    -once connected and got IP adresses
    >goto Notpad under iCloud
    -you should have obtained your recent icloud msgs included the key you pasted
    -once obtained
    >gobk to pc/mac or ipod 2nd gen and re enabled the security and re-paste the key in
    -once router adjusted try to connect to it
    >1st do your 2nd gen and forget this network reconnect to it and repaste the key
    >2nd goto ur 4rth gen from your notes, highlight the key in ur notpad and tap copy and forget this network reconnect to it and paste the key.
    this should work bc i did it myself when i couldnt get connected bc thats almost the same steps i did.
    somtimes i put my name up on here. remeber these names we put as our nickname doesnt mean its our real name or anything like that,
    ~Anthony

  • My iPod touch 4th gen doesn't charge.

    My iPod touch 4th gen doesn't charge. Sometimes it will charge fine but then other times it will say "charging is not supported with this accessory"

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

  • My ipod touch 4th Gen doesn't show me the music and videos

    My ipod touch 4th Gen doesn't show me the music and videos I have, even though I can see it all in the I tunes and I can see that the ipod memory is full as it was... What to do???
    Thx

    Not compatible.
    All the iOS devices compatible (iPhone 4 and later, iPad 2 and later, and 5G iPod touch) with iOS 7 have at least 512 MB of memory. The 4G only has 256 MB

  • My new ipod touch 4th gen wont show up on itunes nor in my computer

    my new ipod touch 4th gen wont show up on itunes nor in my computer

    http://support.apple.com/kb/TS1538

  • HT201269 i have got a ipod touch 4th gen and i have got minecraft pocket edition on it but i and getting a new ipod touch 4th gen and i would like to know how to get minecraft back on my new iPod touch with all my data on it??? please help

    i have got a ipod touch 4th gen and i have got minecraft pocket edition on it but i and getting a new ipod touch 4th gen and i would like to know how to get minecraft back on my new iPod touch with all my data on it??? please help

    See:
    iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

  • I have an iBook G4, its current OS is 10.4.11(tiger i think) i cant update itunes past 9.2 which is a big problem for my new ipod touch 4th gen! please help me someone!

    hello, i have an iBook G4 which is old, it has an OS of 10.4.11 which is called tiger i think, forgive me im new to apple,
    it has a version of itunes installed (9.2) which worked fine with my 1st gen ipod touch but ive upgraded to a 4th gen ipod touch and now my itunes version is no longer compatible, the problem is that because my os is out of date i cant install the current version of itunes so i  think i need to upgrade my OS.
    Like i say im quite new to apple so any help or information would be greatly appreciated. thank you

    As Niel has suggested Mac OS X 10.5 Lepaord.
    But first of all make sure that your iBook is above 800Mhz and you have at least 512 Meg of memory. (1 GB recommended)
    Please note, that if you do install Mac OS X 10.5 on your iBook, it will not allow you to install the latest version of iTunes version 11. The most recent version of iTunes that can be installed would be 10.5, which will be compatible with your iPod touch 4th gen, provided it's not been updated to iOS 6.
    Sadly you can't install any version of Mac OS X above 10.5 Leopard, as it they requires an Intel processor, which your iBook G4 does not have.
    Hope this helps.

  • IPod Touch 4th Gen. will not turn on!

    My iPod touch 4th Generation will not turn on. I've only had it since September and have barely used it. I plug it into my computer and it doesn't charge, it doesn't turn on even with a low battery symbol... my computer doesn't even recognize it as being plugged in. When I plug a 3rd generation in, it charges and is recognized by my computer, so I am almost 100% sure it's not a problem with my computer.
    I've tried holding down both the home key and the power key at the same time and nothing happens...
    Help please!

    Welcome to the discussions,
    does it charge using the adapter? If yes, charge it for at least 10min, then connect in recovery mode, shown here: http://support.apple.com/kb/HT1808

  • How much will it cost to get a new iPod touch 4th gen battery?

    I got an iPod touch 4th gen and the battery only lasts for about a day so I was wondering how much it would cost for a new one?

    Apple will exchange your iPod for a refurbished one with a new batterys for $79. They do not fix yours.
    Apple - iPod Repair price      
    A third-party place like the following is less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the battery yourself if you are up to it. You can purchase a replacement for about $10
    iPod Touch Repair – iFixit

  • Brand New Ipod touch 4th gen  right earphone jack not working out of the box. Bought at Wal-Mart yesterday. Are we missing something in the set up or should we return it?

    We just purchased an ipod touch 4th gen 8 gb from Wal Mart. OUt of the box the right headphone is not working. Tried numerous pairs of headphones..tried the mono settings and nothing is working. Is there a setting we are missing or should we just return it?

    If the headphone plug is fully inserted, I would return the iPod for a replacement

  • Honestly--how easy to scrach new iPod Touch 4th GEN?

    There arent many screen protectors out for the new ipod touch 4th. So I was wondering honestly...how scratch proof is the screen?
    Im not clumsy or anything. Im debating to just leave it as is.
    Thanks

    My iPod 2G got super scratched up, and I take great care not to put it in my pockets with coins, other devices, etc. My 4G screen has not scratched at all, so for some weird reason I think it is more scratch resistent. HOWEVER....I would strongly suggest a case for it. My 4G iPod recently got dropped from about 2 and a half feet and shattered the entire lower left portion of the screen. Luckily, APPLE RETAIL STORES FREAKING ROCK, and they are replacing it for free...I just have to wait for the new one to come in. A case is highly recommended. I had bought mine online, but it did not come in prior to the drop.

Maybe you are looking for